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Holiday Inn London - West, an IHG Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn London - West, an IHG Hotel

Exterior
Point of interest
Cafe
Property amenity
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Room service
    Room service
  • Bar
    Bar
  • Gym
    Gym
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available

Explore the area

Map
4 Portal Way, London, England, W3 6RT
  • Westfield London Shopping Centre
    7 min drive
  • Portobello Road Market
    8 min drive
  • Ealing Broadway Shopping Center
    8 min drive
  • London (LHR-Heathrow)
    30 min drive

Room options

View all photos for Premium Room, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room

In-room safe, desk, laptop workspace, blackout drapes

Premium Room

  • 269 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Double Bed

  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Double Bed

  • 213 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Double Bed with Sofa bed

  • 213 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 1 King Bed

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Room amenity

Standard Room

  • 213 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Twin Beds

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, Accessible Bathtub

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Twin Beds, Accessible Bathtub

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

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Exterior

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Restaurant
Air conditioning
Gym
4.2 out of 5, Very Good, (957)
The price is $86
per night
$103 total
includes taxes & fees
Dec 8 - Dec 9
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About the neighborhood

London

Located in London (Acton), Holiday Inn London - West, an IHG Hotel is within a 10-minute drive of Westfield London Shopping Centre and Portobello Road Market. .This eco-certified hotel is 3.4 mi (5.5 km) from London Designer Outlet and 3.6 mi (5.8 km) from OVO Arena Wembley.

What's nearby

  • Westfield London Shopping Centre - 7 min drive - 3.4 miles
  • OVO Arena Wembley - 8 min drive - 3.7 miles
  • Wembley Stadium - 9 min drive - 3.7 miles
  • Marble Arch - 11 min drive - 5.6 miles
  • Oxford Street - 12 min drive - 6.0 miles

Getting around

  • North Acton Underground Station - 4 min walk
  • Acton Main Line Station - 8 min walk
  • Heathrow Airport (LHR) - 30 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Kamil Bakery - ‬12 min walk
  • ‪Stone’s Fish & Chips - ‬6 min walk
  • ‪Al Enam - ‬10 min walk
  • ‪Cafe Bleu - ‬5 min walk

About this property

Holiday Inn London - West, an IHG Hotel

Eco-certified London hotel in Acton with a fitness center
Holiday Inn London - West, an IHG Hotel offers 225 accommodations with laptop-compatible safes and complimentary newspapers. A pillow menu is available. Flat-screen televisions come with digital channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 225 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Enjoy recreation amenities such as a fitness center or take in the view from a rooftop terrace. Additional amenities at this Art Deco hotel include complimentary wireless internet access, concierge services, and discounted use of a nearby fitness facility.
Stop by the hotel's restaurant, Restaurant, for lunch or dinner. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are served on weekdays from 6:30 AM to 10 AM and on weekends from 7 AM to 11 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in London? This hotel has 248 square feet (23 square meters) of space consisting of conference space and 7 meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10 AM and on weekends between 7 AM and 11 AM.
Restaurant - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Starbucks - Onsite coffee shop. Guests can enjoy drinks at the bar.
Bar - Onsite bar.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Bulgarian, Dutch, English, Filipino, French, German, Hindi, Hungarian, Italian, Lithuanian, Polish, Portuguese, Romanian, Russian, Spanish, Turkish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 18 per night)
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 14.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar
  • Restaurant
  • Starbucks

Things to do

  • Gym

Family friendly

  • Free crib
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 248 square feet of conference space
  • 7 meeting rooms
  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 7 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2004
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 14.95 per person
  • Self parking fee: GBP 18 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Encore London West
Encore Ramada London West
London West Ramada Encore
Ramada Encore Hotel
Ramada Encore Hotel London West
Ramada Encore London West
Ramada London West
Ramada London West Encore
Holiday Inn London West Hotel
Holiday Inn London West
Ramada Encore London West Hotel London
Holiday Inn London - West England
Holiday Inn London West
Holiday London West, An Ihg
Holiday Inn London - West, an IHG Hotel Hotel
Holiday Inn London - West, an IHG Hotel London
Holiday Inn London - West, an IHG Hotel Hotel London

Holiday Inn London - West, an IHG Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 427 out of 1038 reviews" "
Rating 8 - Good. 430 out of 1038 reviews" "
Rating 6 - Okay. 109 out of 1038 reviews" "
Rating 4 - Poor. 45 out of 1038 reviews" "
Rating 2 - Terrible. 27 out of 1038 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Arcelia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to train station
Stayed 5 nights in Aug 2024

10/10 Excellent

Sarah

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic service and just an enjoyable stay all round!
Stayed 1 night in Aug 2024

8/10 Good

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was a Queen which was anice surprise but the mattress was not comfortable, felt very thin and dipped in the middle which meant an awful nights sleep. The description was for 2 dou le beds but one was a fold out bed and definitely smaller then a double.
Stayed 1 night in Aug 2024

10/10 Excellent

Helen

Traveled with family
Liked: Staff & service, property conditions & facilities
Great hotel
Stayed 1 night in Aug 2024

10/10 Excellent

Neil

Traveled with group
Liked: Cleanliness, property conditions & facilities
Property was a distance from train and tube stations but taxis were readily available and could be rebooked from the hotel
Stayed 1 night in Aug 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, I was spontaneously upgraded which is always a win, but this room was very swish and ultra clean. Would definitely return.
Stayed 1 night in Aug 2024

6/10 Okay

Marcus

Stayed 1 night in Aug 2024

6/10 Okay

Laura-Jane

Liked: Cleanliness, staff & service
1 night stay, Holiday Inn
- Hotel was average. First observation was the hardwood flooring. I didn't feel comfortable walking barefoot in the room. A rug would have been nice. Unfortunately the guide on the television did not provide a guide as to what was on the TV and just kept showing as blank. + Modern. Good quality toiletries. Good air con. Nice clean shower room and toilet. Conveniently located to the North Circular and amenities within walking distance. Friendly and welcoming staff
Stayed 1 night in Aug 2024

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, friendly staff
Stayed 3 nights in Aug 2024

10/10 Excellent

Beth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We made a last minute change to our visit to London and I am genuinely so happy we chose this hotel. We had a twin room and it was huge! So much space we needed so super happy! Great products for the bathroom available, we got back at 1am after our concert and we could easily get back in and even managed to grab a drink before the bar closed. Easy check out process too. Really quiet despite the busy road opposite. Would definitely stay again!
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Deborah

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was ok
Stayed 1 night in Aug 2024

10/10 Excellent

Tahir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Gus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Harbinder

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Kelly

Traveled with family
Stayed 3 nights in Jul 2024

6/10 Okay

Sarah

Traveled with group, Business traveler
Liked: Staff & service
Lobby is fine. Room stank of smoke. Floor condition is terrible to be honest. Room otherwise is fine for London and what the location is. Well connected with two underground’s with walking distance and buses. Breakfast is average
Stayed 2 nights in Jul 2024

10/10 Excellent

Catherine

Liked: Cleanliness
Stayed 1 night in Jul 2024

10/10 Excellent

Richard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Maninder

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything their
Stayed 4 nights in Jul 2024

10/10 Excellent

Claudio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Anjan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. You are a bit isolated though. The underground is within walking distance. Our room was clean and comfortable. The mattress was comfortable. The bathroom was very clean.
Stayed 3 nights in Jul 2024

8/10 Good

Deborah

Traveled with family
Clean room, very accommodating staff. Restaurant food was very good for the price. Woken up several early morning hours by youngsters knocking on wrong door (ours) or running thru the halls. Quite a distance from tourists sites.
Stayed 5 nights in Jul 2024