This booking was for my sister honeymoon , I mean it was her first night ,,, hotel people gave the room to someone else ,, and when they reached hotel they said we don’t have any room which u booked ,,, now if they want to stay or not ,, we didn’t have any other option then they have as standard double room with 2 single bed it’s worst ever ,,, I always book my rooms from hotel.com ,, in future m thinking of leaving you