Hilton London Kensington

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hilton London Kensington

Front of property - evening/night
Presidential Suite | View from room
Exterior
Lobby
Deluxe Twin Room | Premium bedding, down comforters, in-room safe, desk

Reviews

7.8 out of 10

Good

Popular amenities

  • Room service
  • Breakfast available
  • Gym
  • Bar
  • Parking available
  • 24/7 front desk

Explore the area

Map
179-199 Holland Park Avenue, London, England, W11 4UL
  • Westfield London Shopping Centre
    7 min walk
  • Avenue Bar & Lounge
    1 min walk
  • Shepherd's Bush Station
    4 min walk
  • London (LHR-Heathrow)
    32 min drive

Room options

Family Room, 1 Double Bed

  • 183 sq ft
  • Sleeps 3
  • 1 Double Bed

Room, 1 Twin Bed

  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed

Deluxe Twin Room

  • 183 sq ft
  • Sleeps 2
  • 2 Twin Beds

Junior Suite, 1 Queen Bed

  • 388 sq ft
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Double Bed

  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed

Family Room, 1 King Bed

  • 388 sq ft
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 Double Bed

  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed

Presidential Suite

  • 452 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Superior Twin Room

  • 205 sq ft
  • Sleeps 2
  • 2 Twin Beds

Superior Room, 1 Double Bed

  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed

Twin Hilton Guest Room

  • 183 sq ft
  • Sleeps 2
  • 2 Twin Beds

Similar properties

About the neighborhood

London

With a stay at Hilton London Kensington in London (Kensington), you'll be within a 5-minute drive of Westfield London Shopping Centre and Olympia Conference and Exhibition Centre. .This hotel is 1.9 mi (3 km) from Kensington Palace and 2.1 mi (3.4 km) from Royal Albert Hall.

What's nearby

  • Westfield London Shopping Centre - 7 min walk
  • Olympia Conference and Exhibition Centre - 17 min walk
  • Kensington Palace - 6 min drive
  • Royal Albert Hall - 6 min drive
  • Hyde Park - 7 min drive

Getting around

  • Shepherd's Bush Station - 4 min walk
  • Shepherd's Bush Underground Station - 5 min walk
  • Heathrow Airport (LHR) - 32 min drive

Restaurants

  • ‪Ben's Cookies - ‬5 min walk
  • ‪The Central Bar - ‬5 min walk
  • ‪Black Sheep Coffee - ‬4 min walk
  • ‪Costa Coffee - ‬5 min walk
  • ‪Subway Shepherds Bush - ‬5 min walk

About this property

Hilton London Kensington

Hotel with a fitness center, a quick walk to Westfield London Shopping Centre
Hilton London Kensington offers 601 air-conditioned accommodations with laptop-compatible safes and safes. Beds feature down comforters and premium bedding. 43-inch LCD televisions come with digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This London hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 601 air-conditioned rooms featuring refrigerators and LCD televisions. Your bed comes with down comforters and premium bedding. Wireless internet access (surcharge) keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional features at this hotel include gift shops/newsstands, wedding services, and a television in a common area.
Enjoy a meal at Westeleven Restaurant, or stay in and take advantage of the hotel's 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. This hotel has 10 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Westeleven Restaurant - This buffet restaurant specializes in British cuisine and serves breakfast only.
Avenue Bar & Lounge - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
24-hour room service is available.

Languages

Dutch, English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 14.99 per stay)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured self parking on site (GBP 39 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 19.95 per person
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Avenue Bar & Lounge
  • Westeleven Restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Braille/raised signage
  • Elevator (63 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (33 inches high)
  • Magnifying mirror
  • Vibrating pillow alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (28 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 1973
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 90
Contactless check-in available
Late check-in fee: GBP 90 for check-in between 5:00 PM and midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 90
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests are recommended to download the property's Hilton Honors mobile app before check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 35 per accommodation, per stay, plus a deposit of GBP 35 per stay
Service animals are welcome, and are exempt from fees
2 total (up to 75 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 19.95 per person
  • Fee for in-room wireless internet: GBP 14.99 per stay (rates may vary)
  • Secured self parking fee: GBP 39.00 per day
  • Pet deposit: GBP 35 per stay
  • Pet fee: GBP 35 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: GBP 90 (subject to availability)
  • Late check-in fee: GBP 90 for check-in between 5:00 PM and midnight
  • Late check-out fee: GBP 90 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Hotel London Kensington
Hilton London Kensington
London Kensington Hilton
Hilton Kensington
Hilton London Kensington England
Hilton London Kensington Hotel London
London Hilton
Hilton London Kensington Hotel
Hilton London Kensington Hotel
Hilton London Kensington London
Hilton London Kensington Hotel London

Hilton London Kensington Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 355 out of 1004 reviews" "
Rating 8 - Good. 321 out of 1004 reviews" "
Rating 6 - Okay. 170 out of 1004 reviews" "
Rating 4 - Poor. 105 out of 1004 reviews" "
Rating 2 - Terrible. 53 out of 1004 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

SEAN

Stayed 1 night in Oct 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

OSMOND

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Local bus transportation stop at the hotel. .
Stayed 2 nights in Sep 2024

10/10 Excellent

Kristi, Huntsville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly property
Stayed 5 nights in Sep 2024

10/10 Excellent

paul

Business traveler
Liked: Staff & service, room comfort
Excellent
Excellent all round
Stayed 1 night in Oct 2024

4/10 Poor

Giridhar, BAKERSFIELD

Disliked: Cleanliness, staff & service, property conditions & facilities
Very old and worn out
Stayed 1 night in Oct 2024

10/10 Excellent

OSMOND

Stayed 3 nights in Sep 2024

8/10 Good

Carol

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What happened to free breakfast?
Staff and services were excellent. Room is clean and comfortable. My only complaint was that I saw somewhere where a free breakfast was included and that did not happen?
Stayed 2 nights in Oct 2024

8/10 Good

Hannah

Stayed 3 nights in Sep 2024

4/10 Poor

Tianwei

Disliked: Staff & service, amenities, property conditions & facilities
Very old hotel. Small rooms with very limited functionality (only 2 sockets can you believe). I would never call this a Hilton hotel. I used the laundry service once and they almost overcharged me for 4 times of the original price. Stay sharp if you decide to live here.
Stayed 7 nights in Sep 2024

2/10 Terrible

Rob

Disliked: Cleanliness
Dirty rooms
Stayed 1 night in Oct 2024

10/10 Excellent

Judith

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely welcome from Kelly on reception. Convenient for our event at the Royal Albert Hall.
Stayed 1 night in Oct 2024

8/10 Good

Morteza

Stayed 3 nights in Sep 2024

8/10 Good

Donna

Traveled with partner
Liked: Cleanliness
Hotel badly in need of renovation. Room small, bed comfy .
Stayed 4 nights in Sep 2024

8/10 Good

Charles

Traveled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
We were disappointed with the general decoration of the room. The room had obviously been extensively used but the woodwork in particular was tired and needed redecorating. The quality of the tiling in the bathroom was poor in some positions where we believe new tiling had been put over old tiling. The marble top to the boxing below the basin did not fit and should have been replaced to cover the new tiling edge and corner beading. Having been involved in building work all my life, I was not impressed with the standard, especially from such a high class hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

Paula

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great English Breakfast Fast service Great food options
Stayed 3 nights in Sep 2024

10/10 Excellent

Albert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the gift shop. I enjoyed the breakfast and enjoyed the fridge in the room. Not many hotels have a fridge.
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Mieko

Stayed 3 nights in Sep 2024

6/10 Okay

Donna

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The breakfast and food was good, and bed comfy. Room was small and hotel needs some updating.
Stayed 3 nights in Sep 2024

2/10 Terrible

Francisca

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst experience ever. My room had a bad AC and I managed to sleep the first night because I was exhausted from a long trip. Complained the next morning and they promised to work on it, which they did, because my suitcase was covered in dust and soot (obviously from the repairs and no attempt to clean after). AC became worse at night and at 1 am, I called the Guests Service. They offerred a fan, with the promise that I would be upgraded the next morning. Barely slept that night and by morning, I had taken ill. Took several calls, before I was moved to a smaller room at about 12 noon, which I immediately rejected. Finally moved to a similar room at past 2pm, after several calls and a demand to speak with the GM. AC in the new room was okay, but I was already ill from the previous day and kept sneezing in the new room. Searching for a paper next morning, I peaked under the bed and saw a mountain of dust and dirt!! Obviously the reason for the sneezing. Quickly opened the window, took a shower and left the room with a note to the room attendant to clean under the bed (I have a picture of both note and the dusty area). Slept better for the first time after 4 days in the hotel. On checking out, called Concierge, Guest and room service consistently with no response and gave up after several calls. Moved 2 large and a hand luggage myself from the 5th floor, up to the waiting car, and not a single staff was concerned and all seemed unbothered. A total nightmare.
Stayed 5 nights in Sep 2024

6/10 Okay

Nichole

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property smells of mildew and needs updating. The location was convenient and the concierge was very helpful and knowledgeable. The hotel was clean. It’s just dated and smelled.
Stayed 3 nights in Sep 2024

6/10 Okay

Hannah

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
An average stay. Convenient for shopping and travelling into central London. Rooms need updating. Breakfast was great and staff are friendly and helpful.
Stayed 2 nights in Sep 2024

8/10 Good

Julie

Liked: Cleanliness, staff & service, amenities
Walking distance to Notting hill. Shower was unreliable not hot and changeable temperature bit annoying.
Stayed 2 nights in Sep 2024

10/10 Excellent

paul

Stayed 1 night in Sep 2024