Hampton by Hilton London Waterloo

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hampton by Hilton London Waterloo

Reception
Reception
Lobby lounge
Bar (on property)
View from property

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast included
    Breakfast included
  • Bar
    Bar
  • Gym
    Gym
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry

Explore the area

Map
157 Waterloo Road, South Bank, London, England, SE1 8XA
  • Westminster Bridge
    12 min walk
  • London Eye
    13 min walk
  • Big Ben
    16 min walk
  • London (LHR-Heathrow)
    54 min drive

Room options

Premium Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed with Sofa bed, Non Smoking, City View

  • 237 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Twin Room

  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

Twin Room, Non Smoking, City View

  • 237 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Room, 1 Queen Bed with Sofa bed, Non Smoking

  • 226 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Family Room, 1 Queen Bed (Connecting Rooms)

  • 237 sq ft
  • Sleeps 4
  • 1 Queen Bed

Room, 1 Queen Bed

  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Non Smoking, City View

  • 237 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Accessible, Non Smoking

  • 355 sq ft
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Accessible, City View

  • 355 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

London

A stay at Hampton by Hilton London Waterloo places you in the heart of London, within a 5-minute drive of London Eye and Big Ben. .This hotel is 1.4 mi (2.2 km) from St. Paul's Cathedral and 1.7 mi (2.8 km) from The British Museum.

What's nearby

  • London Eye - 13 min walk - 0.7 miles
  • Big Ben - 16 min walk - 0.9 miles
  • St. Paul's Cathedral - 4 min drive - 1.4 miles
  • The British Museum - 6 min drive - 1.8 miles
  • Buckingham Palace - 7 min drive - 2.2 miles

Getting around

  • London Waterloo East Station - 5 min walk
  • Lambeth North Underground Station - 6 min walk
  • Heathrow Airport (LHR) - 54 min drive

Restaurants

  • ‪Marie's Cafe - ‬4 min walk
  • ‪Pret a Manger - ‬3 min walk
  • ‪Vaulty Towers - ‬4 min walk
  • ‪Daddy's Japan Soul Food - ‬4 min walk
  • ‪Crust Bros Pizza - ‬3 min walk

About this property

Hampton by Hilton London Waterloo

Hotel with free breakfast, near London Eye
Hampton by Hilton London Waterloo offers 297 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. LCD televisions are featured in guestrooms.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 297 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and coffee/tea makers, and housekeeping is provided daily.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and tour/ticket assistance.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6:30 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. This hotel has 3 meeting rooms available for events.
A complimentary buffet breakfast is served each morning between 6:30 AM and 10:00 AM.
Hampton by Hilton London Waterloo has a restaurant on site.

Languages

Arabic, Dutch, English, French, Greek, Hindi, Hungarian, Italian, Romanian, Russian, Spanish, Turkish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Library

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Portable shower seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 8 floors
  • Banquet hall
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 AM
Contactless check-in available
Late check-in fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-in fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Hilton Hotel London Waterloo
Hampton Hilton London Waterloo
Hampton London Waterloo
Hilton Hampton London Waterloo
Hilton London Waterloo
London Waterloo Hilton
Hampton By Hilton London Waterloo England
Hampton Hilton London Waterloo Hotel
Hampton Hilton Waterloo Hotel
Hampton Hilton Waterloo
Hampton by Hilton London Waterloo Hotel
Hampton by Hilton London Waterloo London
Hampton by Hilton London Waterloo Hotel London

Reviews

8.8

Excellent

Rating 10 - Excellent. 662 out of 1163 reviews" "
Rating 8 - Good. 337 out of 1163 reviews" "
Rating 6 - Okay. 113 out of 1163 reviews" "
Rating 4 - Poor. 30 out of 1163 reviews" "
Rating 2 - Terrible. 21 out of 1163 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

LAJOYCE HUNTER

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
I love the Waterloo area for its convenience and proximity to all of the exciting things to do in London which is only a walk, a train ride, or a taxi ride away at not a great expense. I stayed at this location last year and they have made several upgrades. One of the things I did not like at all is that the bed in my room I could feel the springs in the mattress. When I complained the hotel manager jumped right into action and had a new mattress sent to my room, For which I am thankful! The biggest change is that they have eliminated the business center which means there are no computers to handle business in the hotel at all. Since I was on a business trip this was very disappointing and I had to keep taking my laptop to the front desk for them to give it a charge in the office. I don't think that any hotel should ever eliminate a business center entirely! And for these reasons I may not stay at this hotel again even though their breakfast is Bar None the best I have experienced at any one of these chains. Their housekeeping was inconsistent due to staffing issues and I had to call the front desk for more towels, toilet paper, and plastic bags for my trash. I don't mind that so much because I don't need my room made up everyday, however it is nice to return to a room with fresh towels and garbage emptied after a long day.
Stayed 9 nights in Aug 2024

10/10 Excellent

Stefanie

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Samuel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Ryan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed with my 8 year old daughter, our room was spacious, comfy, modern and clean. Excellent location, short walk to Waterloo station, would highly recommend.
Stayed 1 night in Aug 2024

10/10 Excellent

Kader

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 14 nights in Aug 2024

8/10 Good

Simon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very standard Hampton Inn with a good US breakfast. Our room had a window that looked directly and exclusively at a concrete wall 2 feet away, but at least it had nice curtains!
Stayed 1 night in Aug 2024

8/10 Good

AD

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mini break & to watch a show.
Hotel was lovely and the room was clean with plenty of towels supplied for showers .Used the restaurant for evening meal which was very nice and plentiful, Breakfast , there was a lot to choose from. Location was perfect, about 10 mins walk from the London eye. Definitely use this hotel again for our next visit.
Stayed 2 nights in Aug 2024

10/10 Excellent

Mo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice place and the included breakfast was amazing!
Stayed 3 nights in Aug 2024

10/10 Excellent

Malek

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely.
Stayed 2 nights in Aug 2024

6/10 Okay

shannon

Traveled with group
Liked: Cleanliness
Please consider having a safe, mini fridge and microwave.
Stayed 3 nights in Aug 2024

6/10 Okay

Ross

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean with friendly staff but not the most comfortable beds. Breakfast was good and it was fairly good value.
Stayed 1 night in Aug 2024

8/10 Good

Denise Marie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are small. We booked the family rooms and we were cramped but overall it was worth it.
Stayed 4 nights in Jul 2024

10/10 Excellent

Rachel Cottam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were amazing and helpful. Room was clean but a little small for 2 adults and 1 child. Would stay again!
Stayed 1 night in Jul 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the decor was modern and appealing. The air conditioning was very welcome during the unreasonably hot weather. Staff was friendly and helpful. We would definitely stay again!
Stayed 1 night in Aug 2024

8/10 Good

Virginia

Traveled with family
Liked: Cleanliness, staff & service
The rooms were antiquated, no usb ports to charge anything
Stayed 2 nights in Jul 2024

8/10 Good

Rodger

Stayed 1 night in Aug 2024

10/10 Excellent

Abigail Dela Paz

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is conveniently located, underground is walking distance. There’s so many restaurants to choose from. There’s just some things missing, there's no fridge in the room and there’s no microwave even in the dining area. And there’s nothing to hang your clothes when you take a shower. But overall we are satisfied. Will recommend to friends.
Stayed 5 nights in Jul 2024

10/10 Excellent

Cliff

Traveled with family
Close to transportation Very friendly staff Great breakfast
Stayed 2 nights in Jul 2024

10/10 Excellent

Nga

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed for 5 nights and this hotel is super convenient. Lots of restaurants, convenience stores, bakery and close to bus and train stations. The room is comfortable with friendly and helpful staffs. There was a minor clog in the shower drain and the front desk immediately sent a maintenance crew to my room and was fixed within 10 mins. The hotel is well-managed with highly trained experience staff. I also love the breakfast variety, tasted good and has freshly made smoothy. I would return to this hotel again.
Stayed 5 nights in Jul 2024

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Great value.
Stayed 3 nights in Jul 2024

10/10 Excellent

DERVAL

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and hospitable. Breakfast amazing. You even get paid for cleaning your own room.
Stayed 2 nights in Jul 2024

2/10 Terrible

SO FUNG

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the worst experience ever. The system was down, so no card key for access. We had to seek support from front desk to get access to our room every single time we were out for sight seeing or dinning. The staff told us that the system should resume on next day morning but didn’t happen! We booked a room for 2 adult and 1 kid, with sofa bed, but the bed was not readily unfolded and the bedsheet was not a newly washed on, that's unacceptable! Water pressure was low even we were on lower floor. No USB charging port from the sockets, only 1 USB charging port available from the TV port, which means we had to switch on the TV whole night in order to charge our devices. Long queue for the breakfast time, be prepared. Charging £2xx per night with such service, I’d rather go for Premier Inn Waterloo which offer better service.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was perfect location for the train and to go into the city / theatre .
Stayed 1 night in Jul 2024

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024