DoubleTree by Hilton London Kensington

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton London Kensington

Outdoor banquet area
Lunch and dinner served
Apartment, 1 Bedroom | Premium bedding, in-room safe, desk, laptop workspace
Lunch and dinner served
Reception

Reviews

7.8 out of 10

Good

Popular amenities

  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Gym
    Gym
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping

Explore the area

Map
100 Cromwell Road, London, England, SW7 4ER
  • Natural History Museum
    6 min walk
  • Imperial College London
    7 min walk
  • Victoria and Albert Museum
    10 min walk
  • London (LHR-Heathrow)
    32 min drive

Room options

Room, 1 King Bed, Accessible

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 2 Double Beds (Duplex)

  • 452 sq ft
  • Sleeps 6
  • 2 Double Beds

Room, 1 Double Bed

  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

Deluxe Room, 2 Double Beds

  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed (Duplex)

  • 527 sq ft
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed (Duplex)

  • 452 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Apartment, 1 Bedroom

  • 969 sq ft
  • Sleeps 7
  • 1 King Bed

Studio, 1 Queen Bed, Terrace

  • 495 sq ft
  • Sleeps 3
  • 1 Queen Bed

Deluxe Room, 2 Queen Beds

  • 388 sq ft
  • Sleeps 6
  • 2 Queen Beds

Room, 1 King Bed

  • 226 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 Queen Bed with Sofa bed (Duplex)

  • 452 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Family Room, 2 Double Beds, Connecting Rooms

  • 452 sq ft
  • Sleeps 8
  • 2 Double Beds

Deluxe Room, 1 Queen Bed

  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, Multiple Beds

  • 280 sq ft
  • Sleeps 4
  • 3 Double Beds

Room, 2 Double Beds, Accessible

  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 Queen Bed

  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

London

With a stay at DoubleTree by Hilton London Kensington, you'll be centrally located in London, a 6-minute walk from Natural History Museum and 15 minutes by foot from Royal Albert Hall. .This hotel is 0.9 mi (1.5 km) from Harrods and 0.9 mi (1.5 km) from Hyde Park.

What's nearby

  • Natural History Museum - 6 min walk - 0.4 miles
  • Royal Albert Hall - 15 min walk - 0.8 miles
  • Hyde Park - 17 min walk - 0.9 miles
  • Harrods - 18 min walk - 1.0 mile
  • Buckingham Palace - 6 min drive - 2.6 miles

Getting around

  • Gloucester Road Underground Station - 1 min walk
  • West Brompton Station - 18 min walk
  • London City Airport (LCY) - 53 min drive

Restaurants

  • ‪Fait Maison - ‬2 min walk
  • ‪Club Lounge - ‬4 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Paul - Gloucester - ‬1 min walk
  • ‪Burger King - ‬1 min walk

About this property

DoubleTree by Hilton London Kensington

Hotel with a fitness center, a quick walk to Natural History Museum
DoubleTree by Hilton London Kensington offers 163 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 40-inch flat-screen televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Stay in one of 163 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.
Take advantage of recreation opportunities such as a fitness center or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.
Grab a bite to eat at Kens Bar & Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Full breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 6 meeting rooms available for events.
Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Kens Bar & Restaurant - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
London Secret Garden - Onsite restaurant. Reservations are required. Open daily.
24-hour room service is available.

Languages

Chinese (Cantonese), English, French, Hindi, Italian, Lithuanian, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Kens Bar & Restaurant
  • London Secret Garden

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free crib

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 6 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (24 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 25.00 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel London Kensington
Crowne Plaza London Kensington
London Kensington Crowne Plaza
Crowne Plaza Kensington Hotel London
Crowne Plaza London Kensington England
Crowne Plaza London Kensington Hotel
Crowne Plaza London Kensington
Crowne Plaza London Kensington an IHG Hotel
DoubleTree by Hilton London Kensington Hotel
DoubleTree by Hilton London Kensington London
DoubleTree by Hilton London Kensington Hotel London

Reviews

7.8

Good

Rating 10 - Excellent. 417 out of 1002 reviews" "
Rating 8 - Good. 275 out of 1002 reviews" "
Rating 6 - Okay. 160 out of 1002 reviews" "
Rating 4 - Poor. 90 out of 1002 reviews" "
Rating 2 - Terrible. 60 out of 1002 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Melissa

Traveled with family
Liked: Cleanliness
Disliked: Amenities
The hotel was average. No real amenities. It was a clean hotel in a good area. Rooms were small, beds were small. Windows let in all the street noise and could hear everything in the hallway.
Stayed 4 nights in Aug 2024

10/10 Excellent

Saravanakumar

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
Pro: Great location, Great breakfast Con: Only one elevator was working when we visited. No bath tub in the bathroom. Average room.
Stayed 4 nights in Aug 2024

10/10 Excellent

Kathryn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Bradley

Stayed 2 nights in Aug 2024

6/10 Okay

nilka, MIAMI

Traveled with family
Liked: Staff & service
Good breakfast and location. The elevator was out of service for several days. They forgot cleaning of the room one day and in general it wasn’t very good. The shower door had a problem.
Stayed 7 nights in Aug 2024

4/10 Poor

Eric

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Room service was slow and brought wrong food. Lift was broken and took several days. Would not stay again. Front desk staff was pleasant.
Stayed 4 nights in Aug 2024

10/10 Excellent

Adrian

Stayed 3 nights in Aug 2024

10/10 Excellent

Lucas, San Francisco

Stayed 4 nights in Jul 2024

4/10 Poor

Kate

Stayed 2 nights in Aug 2024

10/10 Excellent

Ran

Grat
Stayed 3 nights in Aug 2024

8/10 Good

Vicki

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay in the hotel was very good. The issue came at check in where Hotels.com had not notified the hotel of the booking. We therefore had a very stressful hour+ where we did not know whether we would have a room. We had a confirmation email and payment had been taken. This caused the party a lot of anxiety and we had a rush to be ready for the show we had booked.
Stayed 2 nights in Jul 2024

10/10 Excellent

Trisha, Danville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was exactly as advertised and the perfect hotel for our family on our summer vacation. The room was spacious and the staff was so friendly.
Stayed 4 nights in Jun 2024

10/10 Excellent

Whitney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right across from the metro. Lots of restaurant options within a few blocks. Clean, quiet room. Friendly staff.
Stayed 4 nights in Jul 2024

10/10 Excellent

Zarlasht

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Jun 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

6/10 Okay

Charles

Liked: Staff & service
Nice outdoor area !
Stayed 1 night in Jun 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

4/10 Poor

Erwin

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
One of the worst Doubletrees I’ve stayed in. The room was not ready when we got there at 3pm. It took about an hour to get the room ready. Then they failed to clean our room. So, we had to transfer to another room. Just a really bad experience.
Stayed 5 nights in Jun 2024

8/10 Good

XIMENA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Alan

Liked: Cleanliness
Stayed 1 night in May 2024

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness
Great location. Friendly and helpful staff. Clean and comfortable room.
Stayed 5 nights in Jun 2024

8/10 Good

Omar, Bradford

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

6/10 Okay

mohamad

Traveled with group
Liked: Cleanliness, staff & service, amenities
Nice hotel with a friendly staff, room size is smaller than expected
Stayed 4 nights in May 2024

10/10 Excellent

Greg

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Robyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location near an Underground stop and in a less touristy/crowded area. Great fitness center, not very big but had a good selection of weights/cardio. Staff was also helpful when we had questions/requests.
Stayed 3 nights in May 2024