DoubleTree by Hilton Hotel London -Tower of London

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Hotel London -Tower of London

View from property
Exterior
Suite, 1 King Bed, Non Smoking (Atrium) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Terrace/patio
Reception

Reviews

8.4 out of 10

Very good

Popular amenities

  • Parking available
    Parking available
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Pet friendly
    Pet friendly
  • Housekeeping
    Housekeeping
  • Gym
    Gym

Explore the area

Map
7 Pepys Street, London, England, EC3N 4AF
  • Sky Garden
    7 min walk
  • The Gherkin
    7 min walk
  • Tower of London
    8 min walk
  • London (LCY-London City)
    26 min drive

Room options

Executive Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

Executive Room, 1 King Bed, Non Smoking (Newly Refurbished)

  • 226 sq ft
  • Sleeps 2
  • 1 King Bed

City Suite, Accessible, Non Smoking

  • 861 sq ft
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Non Smoking (Atrium)

  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

City Suite, 1 King Bed, Non Smoking

  • 861 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 Queen Bed, Non Smoking

  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed, Non Smoking

  • 226 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Twin Beds, Non Smoking

  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

Deluxe Room, 2 Twin Beds, Non Smoking

  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

Room, 1 Queen Bed, Non Smoking

  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Accessible, Non Smoking

  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

Executive Room, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Executive Room, 1 Queen Bed, Non Smoking (Newly Refurbished)

  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 King Bed, Non Smoking

  • 226 sq ft
  • Sleeps 2
  • 1 King Bed

About the neighborhood

London

With a stay at DoubleTree by Hilton Hotel London -Tower of London, you'll be centrally located in London, within a 10-minute walk of Tower of London and Tower Bridge. .This hotel is 1.4 mi (2.3 km) from The Shard and 2.5 mi (4 km) from Trafalgar Square.

What's nearby

  • Tower of London - 8 min walk - 0.4 miles
  • Tower Bridge - 9 min walk - 0.5 miles
  • London Bridge - 10 min walk - 0.6 miles
  • The Shard - 17 min walk - 0.9 miles
  • Trafalgar Square - 8 min drive - 2.5 miles

Getting around

  • Fenchurch Street Station - 1 min walk
  • Tower Hill Station - 3 min walk
  • London City Airport (LCY) - 26 min drive

Restaurants

  • ‪canteenM Tower of London hotel - ‬2 min walk
  • ‪cloudM Tower of London - ‬2 min walk
  • ‪Liberty Bounds - ‬2 min walk
  • ‪Savage Garden LDN - ‬1 min walk
  • ‪Cheshire Cheese - ‬1 min walk

About this property

DoubleTree by Hilton Hotel London -Tower of London

Hotel with bars, a quick walk to Tower of London
DoubleTree by Hilton Hotel London -Tower of London offers 583 accommodations with DVD players and laptop-compatible safes. Cable television is provided. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wired Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 583 guestrooms featuring refrigerators and DVD players. Complimentary wired internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Take advantage of recreation opportunities such as a 24-hour fitness center or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
You can enjoy a meal at City Cafe serving the guests of DoubleTree by Hilton Hotel London -Tower of London, or stop in at the grocery/convenience store. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are served on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and 9 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge between 7:00 AM and 11:00 AM on weekends.
City Cafe - This restaurant serves breakfast only.
Savage Garden - Onsite cocktail bar. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
No 7 Lobby Bar - Onsite lobby lounge. Open daily.

Languages

Dutch, English, French, German, Greek, Hindi, Italian, Portuguese, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (GBP 40 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekend buffet breakfast available 7:00 AM to 11:00 AM for a fee: GBP 24.50 per person
  • 2 bars/lounges
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • City Cafe
  • No 7 Lobby Bar
  • Savage Garden

Things to do

  • 24-hour gym

Family friendly

  • DVD player
  • Free crib
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 9 meeting rooms
  • Conference center

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Elevator
  • Front entrance ramp
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Vibrating pillow alarm
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (24 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch TV with cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between 1:00 PM and 4:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 40 per pet, per stay
Service animals are welcome, and are exempt from fees
Up to 77 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 25.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately GBP 24.50 per person
  • Self parking fee: GBP 40.00 per night
  • Pet fee: GBP 40 per pet, per stay
  • Service animals are exempt from fees
  • Late check-in fee for check-in between 1:00 PM and 4:00 PM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Hotel London Tower London
DoubleTree Hilton London Tower London
DoubleTree by Hilton Hotel London Tower of London
DoubleTree by Hilton Hotel London -Tower of London Hotel
DoubleTree by Hilton Hotel London -Tower of London London
DoubleTree by Hilton Hotel London -Tower of London Hotel London

Reviews

8.4

Very Good

Rating 10 - Excellent. 572 out of 1106 reviews" "
Rating 8 - Good. 297 out of 1106 reviews" "
Rating 6 - Okay. 128 out of 1106 reviews" "
Rating 4 - Poor. 62 out of 1106 reviews" "
Rating 2 - Terrible. 47 out of 1106 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Dekui

Stayed 1 night in Aug 2024

10/10 Excellent

Hannah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to different transportation modes
Stayed 1 night in Aug 2024

10/10 Excellent

Iris

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is walking distance from Tower of London , near train transportation
Stayed 4 nights in Aug 2024

10/10 Excellent

Dekui

Stayed 3 nights in Aug 2024

10/10 Excellent

Harry

Stayed 1 night in Aug 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Mark

Stayed 1 night in Aug 2024

10/10 Excellent

Muhammed

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

John

Stayed 5 nights in Aug 2024

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Donna Marie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend this hotel! Very convenient. The room is very clean. Staff are friendly and helpful!
Stayed 3 nights in Aug 2024

10/10 Excellent

Mike

Liked: Cleanliness, property conditions & facilities
Extremely friendly service, wonderful hotel, in a great location.
Stayed 2 nights in Aug 2024

10/10 Excellent

Danielle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our 2 night stay, everything was as expected and we were even able to check in early without a fee. Nice location near tower bridge and Tower Hill tube station.
Stayed 2 nights in Aug 2024

8/10 Good

Eli

Traveled with family
Liked: Cleanliness, property conditions & facilities
I liked the locarion neae the London Tower. The rooms were cleaned and comfortable. The barhroom was small, specially the shower but I managed. We had a situation with one of out rooms were we paid for the breakfast at the restaurant with a credit card but the Restaurant Manager reported the breakfast was not.paid for and they locked my family member out.of the room even when there was a credit card registered for incidentals. That was very uncomfortable and I had to talk to two managers to get it sort out even when it was the restaurant managers mistake, not ours. At the end, they only offered to credit the meal...not the best customer service experience for our family.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Date night
A great stay for our date night. Service was amazing and room service was great. The evening was made extra special as we go engaged, I’ll also remember the hotel for this reason. Thank you!
Stayed 1 night in Aug 2024

10/10 Excellent

Tara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always choose this hotel, the location works perfectly for us. Staff are very friendly and helpful, Loads of places nearby to eat. We'll be back again ASAP.
Stayed 4 nights in Jul 2024

6/10 Okay

Martin

Liked: Staff & service, property conditions & facilities
.
Stayed 1 night in Aug 2024

8/10 Good

Dominic

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Sanjay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Elouise

Liked: Cleanliness, staff & service, property conditions & facilities
Overall a nice hotel with comfy beds , staff are very polite and helpful , the rooms could do with a bit of updating ie usb inlets for phones and laptops , rooms are sound proof though and didnt hear a thing the 2 nights we stayed , would stay again
Stayed 2 nights in Jul 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the rooftop bar and restaurant, great place to hang out and meet new friends or meet up with the one's you already have.
Stayed 1 night in Jul 2024

6/10 Okay

kassie

Traveled with family
Liked: Cleanliness, property conditions & facilities
Was good and clean, and very quiet, took 6 hours to get toilet paper and the room service $30 steak was gross.
Stayed 4 nights in Jul 2024

10/10 Excellent

Janice, Ashland

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in a walkable area. Staff was super friendly & helpful. Hotel was very clean
Stayed 2 nights in Jul 2024

10/10 Excellent

Stanimira

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel and very convenient for Tower of London visit.
Stayed 2 nights in Jul 2024