Dolphin Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Dolphin Hotel

Front of property
Superior Double Room | Interior detail
Reception
32-inch TV with satellite channels
Restaurant

Reviews

7.2 out of 10

Good

Popular amenities

  • Breakfast available
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi

Explore the area

Map
32-34 Norfolk Square, Paddington, London, England, W2 1RS
  • Hyde Park
    7 min walk
  • Kensington Gardens
    8 min walk
  • Paddington Central
    9 min walk
  • London (LHR-Heathrow)
    49 min drive

Room options

Quadruple Room

  • Sleeps 4
  • 4 Twin Beds

Triple Room

  • Sleeps 3
  • 3 Twin Beds

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

Family Room

  • Sleeps 5
  • 5 Twin Beds OR 3 Twin Beds and 1 Twin Bunk Bed

Single Room

  • Sleeps 1
  • 1 Twin Bed

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

Economy Single Room

  • Sleeps 1
  • 1 Twin Bed

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

Similar properties

About the neighborhood

London

Located in London (London City Centre), Dolphin Hotel is within a 10-minute walk of Hyde Park and Kensington Gardens. .This hotel is 0.9 mi (1.5 km) from Marble Arch and 1.5 mi (2.4 km) from Oxford Street.

What's nearby

  • Hyde Park - 7 min walk - 0.4 miles
  • Marble Arch - 16 min walk - 0.9 miles
  • Oxford Street - 5 min drive - 1.5 miles
  • Royal Albert Hall - 5 min drive - 1.5 miles
  • Kensington High Street - 5 min drive - 1.6 miles

Getting around

  • Paddington Underground Station - 2 min walk
  • London Paddington Station - 3 min walk
  • London City Airport (LCY) - 61 min drive

Restaurants

  • ‪Angus Steakhouse - ‬4 min walk
  • ‪Sawyers Arms - ‬1 min walk
  • ‪Bonne Bouche Catering - ‬3 min walk
  • ‪Paramount Lebanese Kitchen - ‬2 min walk
  • ‪Mihbaj - ‬2 min walk

About this property

Dolphin Hotel

Hotel with a 24-hour front desk, a short walk to Hyde Park
Dolphin Hotel offers 30 accommodations with safes and coffee/tea makers. Satellite television is provided.

Bathrooms include showers, complimentary toiletries, and hair dryers. This London hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Make yourself at home in one of the 30 guestrooms featuring refrigerators. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.
Make use of convenient amenities such as complimentary wireless internet access, tour/ticket assistance, and a banquet hall.
Take advantage of the hotel's room service (during limited hours). Continental breakfasts are available daily from 7:30 AM to 9:30 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour front desk, and multilingual staff.
Continental breakfasts are available for a surcharge and are served each morning between 7:30 AM and 9:30 AM.
Room service (during limited hours) is available.

Languages

English, French, Greek, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily continental breakfast available 7:30 AM to 9:30 AM for a fee: GBP 6.75 for adults and GBP 6.75 for children

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 steps to reach entrance
  • Upper floors accessible by stairs only

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 6.75 for adults and GBP 6.75 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, and cash

We should mention

This property does not have elevators

Property is also known as

Dolphin Hotel London
Dolphin London
Dolphin Hotel Hotel
Dolphin Hotel London
Dolphin Hotel Hotel London

Dolphin Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 149 out of 642 reviews" "
Rating 8 - Good. 231 out of 642 reviews" "
Rating 6 - Okay. 150 out of 642 reviews" "
Rating 4 - Poor. 79 out of 642 reviews" "
Rating 2 - Terrible. 33 out of 642 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice overnight stay
We got moved to the sister hotel as The Dolphin was fully booked. Everything was great, clean and comfy. Id requested ground floor which i didnt get but that was fine. I thought id booked 4 single beds and got a bunkbed and a double but i was happy with the room so didnt question it
Stayed 1 night in Aug 2024

6/10 Okay

Christopher, Ellicott City

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall this is a fine property, but the vibrations and sound of the underground is significant - as you are very close to the Paddington station. Fortunately the Underground does not run during the middle of the night
Stayed 1 night in Aug 2024

8/10 Good

Michael, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location!
Stayed 2 nights in Aug 2024

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good value
clean and comfortable bed - all you should expect for the price.
Stayed 1 night in Aug 2024

4/10 Poor

Tina

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and even better staff! Couldn’t have asked for better 😊
Stayed 1 night in Aug 2024

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, clean room, helpful staff, but stuffy air temperature in room
Stayed 1 night in Aug 2024

8/10 Good

Mindie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and all around great stay. There is no air conditioning and no elevator. Even so, it was still nice for the value and in a safe and concubines location
Stayed 1 night in Aug 2024

10/10 Excellent

Hassan

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best of all sercvice was exelence
Stayed 1 night in Aug 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Benjamin

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Quick check in which I did online. Staff member on reception was friendly. Noisy outside the building. Inside there was a bunch of teenagers being very loud and one said something racist. Could hear everyone in the corridor late at night/early morning. Did not appreciate someone from housekeeping shouting through the door at me asking when I was leaving.
Stayed 1 night in Aug 2024

2/10 Terrible

siddiqa

Stayed 3 nights in Jul 2024

6/10 Okay

Priscilla

Traveled with family
Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Joshua

Stayed 1 night in Jul 2024

6/10 Okay

Molly

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great location!
Stayed 5 nights in Jul 2024

6/10 Okay

Mark

Traveled with family
Liked: Cleanliness, staff & service
We spent 5 nights at the Dolphin Hotel. Since it truly was just a place to sleep as we toured as much of London as we could during our time, it did the job for my family of 4 (2 adults parents 19 year old & 16 year old). The hotel has 4 floors and no elevator (only stairs) and we were on the 4th floor. Tough/tiring getting your luggage up and down the stairs (luckily you only do it on the day you arrive and the day you leave). Location was ideal. Less than 5 minute walk to Paddington Station (great location). The room and bathroom were incredibly small (very little floor space), very dated and there is no air conditioning so it was very warm at night on the 4th floor (they did provide a small fan, but didn't help a lot). The front desk staff was very very nice and helpful when required. It was always staffed. So, overall a good place to lay your head down and sleep but not for much else... but in our case we didn't need much else. Bare minimums.
Stayed 5 nights in Jul 2024

4/10 Poor

Guilherme

Need to walk up several stairs level on a narrow staircase. Not confortable.
Stayed 1 night in Jul 2024

8/10 Good

IRYNA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would stay again
Great location right next to Hyde Park! The only problem was walking with luggage on the third floor. Nice area, clean room, very comfortable mattresses!
Stayed 1 night in Jul 2024

6/10 Okay

Galileo

Liked: Cleanliness, staff & service
Easy access to transportation and the price is cheap
Stayed 3 nights in Jul 2024

8/10 Good

Matthew

Traveled with family
Liked: Cleanliness, staff & service
Great location. Within walking distance of anything you need. Room was standard and perfect for those looking for just a bed and not spending loads of time in the room.
Stayed 4 nights in Jul 2024

10/10 Excellent

Matthew

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel for the price.
Stayed 1 night in Jul 2024

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel near Paddington Station
The hotel is a couple of minutes from Paddington Station so it is easily accessible from any airport via train/bus and tube. Other places in London are also very easy to reach from Paddington Station. Given that this is a 3 star hotel, we were very satisfied with the triple room that we booked. In the room there was a fan, towels, soap and shower gel, complimentary tee and coffee with electric pot, small refrigerator and a lot of electrical outlets. They can lend you adapter for a deposit of 5 £. The room was clean. You can book a breakfast in advance or each morning if you decide so. At time of our stay, breakfast was between 7.15-9.30. Continental breakfast was 6 £ and included coffee, tee, juices, milk, cereals, warm toast, boiled and scrambled eggs, 1 type of salami, 1 type of hard cheese, cottage cheese with cream, some cookies and cakes, chocolate spread and fruit. On each table was butter and jam. English breakfast was 9 £ and included all of the above plus you get a plate with 2 sunny side up eggs, slice of baked bacon, a small sausage, two cherry tomatoes, some baked beans and toast. All staff were very polite and helpful, before the stay via email and during our stay, both at reception and in the breakfast room. Upon advance notice you can leave your luggage on the day of arrival and day of leave at the reception for free. You can also use free toilet at the first floor (there is also a shower but we didn't ask, so I don't know if it is free).
Stayed 2 nights in Jul 2024

8/10 Good

Daralee

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service
Our room was fine but our friends' I booked at tge same time had a super small bed even though I selected 2 double rooms. Felt like false advertisement
Stayed 1 night in Jul 2024

8/10 Good

Carol

Stayed 2 nights in Jul 2024

4/10 Poor

Joseph

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Shower drain clogged during first use. Informed staff and they did nothing about it. No air conditioning
Stayed 1 night in May 2024