Dolphin Hotel

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Dolphin Hotel

Front of property
Reception
Triple Room | In-room safe, free WiFi, bed sheets
32-inch TV with satellite channels
Daily continental breakfast (GBP 6.75 per person)

Reviews

7.2 out of 10

Good

Popular amenities

  • Room service
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
32-34 Norfolk Square, Paddington, London, England, W2 1RS
  • Hyde Park
    7 min walk
  • Sawyers Arms
    1 min walk
  • Paddington Underground Station
    2 min walk
  • London (LHR-Heathrow)
    42 min drive

Room options

Quadruple Room

  • Sleeps 4
  • 4 Twin Beds

Triple Room

  • Sleeps 3
  • 3 Twin Beds

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

Family Room

  • Sleeps 5
  • 5 Twin Beds OR 3 Twin Beds and 1 Twin Bunk Bed

Single Room

  • Sleeps 1
  • 1 Twin Bed

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

Economy Single Room

  • Sleeps 1
  • 1 Twin Bed

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

Similar properties

About the neighborhood

London

With a stay at Dolphin Hotel in London (London City Centre), you'll be within a 5-minute drive of Hyde Park and Oxford Street. .This hotel is 2.7 mi (4.3 km) from Buckingham Palace and 2.7 mi (4.4 km) from Leicester Square.

What's nearby

  • Hyde Park - 7 min walk
  • Marble Arch - 16 min walk
  • Oxford Street - 5 min drive
  • Kensington High Street - 5 min drive
  • Buckingham Palace - 7 min drive

Getting around

  • Paddington Underground Station - 2 min walk
  • London Paddington Station - 3 min walk
  • London City Airport (LCY) - 61 min drive

Restaurants

  • ‪Angus Steakhouse - ‬4 min walk
  • ‪Sawyers Arms - ‬1 min walk
  • ‪Bonne Bouche Catering - ‬3 min walk
  • ‪Paramount Lebanese Kitchen - ‬2 min walk
  • ‪Mihbaj - ‬2 min walk

About this property

Dolphin Hotel

Hotel with a 24-hour front desk, a short walk to Hyde Park
Dolphin Hotel offers 30 accommodations with safes and coffee/tea makers. Satellite television is provided.

Bathrooms include showers, complimentary toiletries, and hair dryers. This London hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Make yourself at home in one of the 30 guestrooms featuring refrigerators. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.
Make use of convenient amenities such as complimentary wireless internet access, tour/ticket assistance, and a banquet hall.
Take advantage of the hotel's room service (during limited hours). Continental breakfasts are available daily from 7:30 AM to 9:30 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour front desk, and multilingual staff.
Continental breakfasts are available for a surcharge and are served each morning between 7:30 AM and 9:30 AM.
Room service (during limited hours) is available.

Languages

English, French, Greek, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily continental breakfast available 7:30 AM to 9:30 AM for a fee: GBP 6.75 for adults and GBP 6.75 for children

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 steps to reach entrance
  • Upper floors accessible by stairs only

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 6.75 for adults and GBP 6.75 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, and cash

We should mention

This property does not have elevators

Property is also known as

Dolphin Hotel London
Dolphin London
Dolphin Hotel Hotel
Dolphin Hotel London
Dolphin Hotel Hotel London

Dolphin Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 159 out of 689 reviews" "
Rating 8 - Good. 246 out of 689 reviews" "
Rating 6 - Okay. 166 out of 689 reviews" "
Rating 4 - Poor. 83 out of 689 reviews" "
Rating 2 - Terrible. 35 out of 689 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Trevor

Stayed 1 night in Sep 2024

10/10 Excellent

ann

Stayed 1 night in Sep 2024

4/10 Poor

Aleksandr

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My experience was very satisfying. Due to my age, it was difficult to deal with stairs. Next time, I would ask for a room in a lower level. I still would recommend the Dolphin hotel to others.
Stayed 5 nights in Sep 2024

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities
Great location near Paddington Station
Stayed 13 nights in Sep 2024

6/10 Okay

Tanya

Stayed 1 night in Aug 2024

8/10 Good

Laurel

Stayed 1 night in Sep 2024

10/10 Excellent

Virgil Perry

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to/from Paddington
Stayed 2 nights in Sep 2024

2/10 Terrible

Stacy

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve traveled all over the world and have never stayed in such a disgusting place. We told them not to disturb our room and they went into our room while we were out. Made our bed, moved our personal items but left our dirty towels. They didn’t have a lift and refused to help 3 elderly ladies with our luggage up 4 flights of stairs. Room had cockroaches and one bed had pee stains on mattress. It had balls of hair from previous people. Disgusting
Stayed 3 nights in Sep 2024

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
It was quiet
Stayed 1 night in Aug 2024

10/10 Excellent

Bartolomeu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Basic room, however clean, with everything I needed and an affordable price. The only negative point was the bed, too small.
Stayed 1 night in Sep 2024

8/10 Good

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Virgil Perry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The Dolphin and staff were great! And close to Paddington. Expedia did not send change of check-out date to hotel resulting in an extra 100 GBP charge for an an extra night. I hope Expedia refunds me for the mistake.
Stayed 5 nights in Sep 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good short stay.
Even though I was late arriving, and had lost my paperwork earlier, I was still greeted with courtesy and a helpful attitude at the reception desk, which put me at ease. The room was small, but ideal for my short stay with a clean en-suite and ample shower, with hot water. I was able to relax, and sleep in a comfortable bed. The TV worked and the positions of lighting switches and sockets was good. There was a working fridge, (which I didn't use). The Kettle for Tea & Coffee was provided and worked well. I have stayed at The Dolphin Hotel several times and I got the feeling that there has been some improvements made. As a solo short stay visitor, I find The Dolphin offers a good service at a reasonable price for London, but I do advise to book well in advance.
Stayed 1 night in Sep 2024

10/10 Excellent

ann

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great time staying at the dolphin, it was so close to Paddington station With a quiet park right across the street, and the front desk staff was very helpful! We’re planning to stay there again the next time we come to London.
Stayed 3 nights in Sep 2024

10/10 Excellent

helen

Stayed 1 night in Aug 2024

8/10 Good

Cheryl, Taunton

Liked: Cleanliness, staff & service
Good for the price.
Stayed 1 night in Sep 2024

4/10 Poor

Debbie

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There was a lot of issues e.g. the chargers were hard to get to and we had to move the bedside table, my daughters charger got very warm , the tv didnt work, the shower took ages to warm up and the grate in the bathroom kept falling off and left a hole on the bathroom floor when it did and the water took ages to drain in the shower
Stayed 3 nights in Sep 2024

8/10 Good

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
I only needed a bed for the night and it was adequate for that reason. The underground would have woken me at 6am, when it started, if the Gulls had not already. They let me drop my bag early which was great and the staff were very polite. Did not stop for breakfast, so could not tell you much more about the place. Very convenient for Paddington railway station and underground.
Stayed 1 night in Sep 2024

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Sarah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, good location
Stayed 1 night in Aug 2024

8/10 Good

Juan, Rockford

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in a perfect location to travel in London. The staff was also very friendly. Small rooms and bathroom but for the area it is OK. Will recommend to anyone visiting.
Stayed 5 nights in Sep 2024

10/10 Excellent

Rod

Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet and comfortable stay. Minutes away from transportation restaurants and anything else you need.
Stayed 3 nights in Sep 2024

10/10 Excellent

Paeder

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just stayed for one night, it's not the most fancy hotel of course, and is priced accordingly. Simple room with comfortable beds and friendly staff; that's all we really cared about and they got it right. We arrived slightly before check-in time but they let us check-in anyway. They offered free baggage storage on checkout day as well which meant we could enjoy an extra few hours in london without carrying all our stuff around. It's just a couple of minutes walk from several tube lines and also from the heathrow express. It sits on a very quiet and classically west london little square. Served our needs perfectly.
Stayed 1 night in Sep 2024