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Chessington Safari Hotel

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Chessington Safari Hotel

In-room safe, desk, iron/ironing board, free cribs/infant beds
Lobby
Indoor pool
Bar (on property)
Interior entrance

Reviews

8.2 out of 10

Very good

Popular amenities

  • Gym
  • Bar
  • Pool
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Leatherhead Road, Chessington, England, KT9 2NE
  • Chessington World of Adventures
    4 min walk
  • Kingston University
    9 min drive
  • Sandown Park
    10 min drive
  • London (LHR-Heathrow)
    44 min drive

Room options

View all photos for Safari King Family room with bunk beds & Wanyama view

Safari King Family room with bunk beds & Wanyama view | In-room safe, desk, iron/ironing board, free cribs/infant beds

Safari King Family room with bunk beds & Wanyama view

  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Safari Double room with bunk beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Safari Double room with bunk beds

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Azteca Discovery family room

Azteca Discovery family room | In-room safe, desk, iron/ironing board, free cribs/infant beds

Azteca Discovery family room

  • Sleeps 5
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Safari Accessible twin room

Safari Accessible twin room | In-room safe, desk, iron/ironing board, free cribs/infant beds

Safari Accessible twin room

  • Sleeps 3
  • 2 Twin Beds

View all photos for Safari Twin room with bunk beds

Safari Twin room with bunk beds | In-room safe, desk, iron/ironing board, free cribs/infant beds

Safari Twin room with bunk beds

  • Sleeps 4
  • 2 Twin Beds and 1 Twin Bunk Bed

View all photos for Safari Zebra family room

Safari Zebra family room | In-room safe, desk, iron/ironing board, free cribs/infant beds

Safari Zebra family room

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Azteca Accessible themed family room

Azteca Accessible themed family room | In-room safe, desk, iron/ironing board, free cribs/infant beds

Azteca Accessible themed family room

  • Sleeps 5
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Safari Double Room with Bunk Beds & Wanyama view

Safari Double Room with Bunk Beds & Wanyama view | In-room safe, desk, iron/ironing board, free cribs/infant beds

Safari Double Room with Bunk Beds & Wanyama view

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Safari African adventure family room

Safari African adventure family room | In-room safe, desk, iron/ironing board, free cribs/infant beds

Safari African adventure family room

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Azteca Monkey family room with Wanyama view

Azteca Monkey family room with Wanyama view | In-room safe, desk, iron/ironing board, free cribs/infant beds

Azteca Monkey family room with Wanyama view

  • Sleeps 5
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Safari Twin room with bunk beds& Wanyama View

Safari Twin room with bunk beds& Wanyama View | In-room safe, desk, iron/ironing board, free cribs/infant beds

Safari Twin room with bunk beds& Wanyama View

  • Sleeps 4
  • 2 Twin Beds and 1 Twin Bunk Bed

View all photos for Safari Family room

Safari Family room | In-room safe, desk, iron/ironing board, free cribs/infant beds

Safari Family room

  • Sleeps 4
  • 1 Double Bed and 2 Twin Futons

View all photos for Azteca Monkey family room

Azteca Monkey family room | In-room safe, desk, iron/ironing board, free cribs/infant beds

Azteca Monkey family room

  • Sleeps 5
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Safari King Family room with bunk beds

Safari King Family room with bunk beds | In-room safe, desk, iron/ironing board, free cribs/infant beds

Safari King Family room with bunk beds

  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

Similar properties

Exterior

Holiday Inn London - Sutton, an IHG Hotel

Pool
Hot Tub
Spa
Kids pool
4.1 out of 5, Very Good, (818)
The price is $88
per night
$106 total
includes taxes & fees
Jan 8 - Jan 9
Holiday Inn London - Sutton, an IHG Hotel

About the neighborhood

Chessington

Located in Chessington, Chessington Safari Hotel is within a 15-minute drive of Thames River and Hampton Court Palace. .This hotel is 14.8 mi (23.9 km) from Natural History Museum and 15.3 mi (24.6 km) from Hyde Park.

What's nearby

  • Chessington World of Adventures - 4 min walk
  • Bushy Park - 8 min drive
  • Hampton Court - 8 min drive
  • Hampton Court Palace - 10 min drive
  • Twickenham Stadium - 21 min drive

Getting around

  • Chessington South Station - 9 min walk
  • Morden Underground Station - 13 min drive
  • Gatwick Airport (LGW) - 29 min drive

Restaurants

  • ‪William Bourne - ‬4 min drive
  • ‪Vampire - ‬9 min walk
  • ‪Coughlans Bakery - ‬6 min drive
  • ‪The Chessington Oak - ‬3 min drive
  • ‪Red Rose of Chessington - ‬2 min drive

About this property

Chessington Safari Hotel

Hotel in Chessington with a fitness center and a sauna
Chessington Safari Hotel offers 219 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Flat-screen televisions come with digital channels and pay movies. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Chessington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 15 years old are not allowed in the swimming pool without adult supervision.

Make yourself at home in one of the 219 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Don't miss out on the many recreational opportunities, including an indoor pool, a spa tub, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and an arcade/game room.
Satisfy your appetite with Modern European cuisine at Safari Bar and Grill, a restaurant which features a bar/lounge and a garden view. Dining is also available at the coffee shop/cafe.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of a conference center and 3 meeting rooms. Free self parking is available onsite.
Safari Bar and Grill - Overlooking the garden, this restaurant specializes in Modern European cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Temple Restaurant - This buffet restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open select days.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Safari Bar and Grill
  • Temple Restaurant

Things to do

  • Arcade/game room
  • Children's pool
  • Gym
  • Indoor pool
  • Sauna
  • Spa tub
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Free crib
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 3 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between December 24 and December 26.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • A facilities fee includes use of: sauna; spa tub; swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the heated pool
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a first aid kit, and window guards

We should mention

Pool access available from 7:00 AM to 9:00 PM
Children under 15 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Chessington Safari Hotel
Chessington Safari
Holiday Inn London - Chessington Hotel Chessington
Holiday Inn Chessington
Chessington Holiday Inn
Chessington Safari Hotel Surrey
Chessington Safari Hotel Hotel
Chessington Safari Hotel Chessington
Chessington Safari Hotel Hotel Chessington

Chessington Safari Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 480 out of 1002 reviews" "
Rating 8 - Good. 298 out of 1002 reviews" "
Rating 6 - Okay. 107 out of 1002 reviews" "
Rating 4 - Poor. 63 out of 1002 reviews" "
Rating 2 - Terrible. 54 out of 1002 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities
Accidentally booked this online. Tried multiple avenues for getting refunded. They couldn’t be reached. Haven’t picked up their listed phone in 3 days of trying to contact them and did not respond to any email inquiries. Never checked in or even visited, but without a doubt the worst customer service I’ve ever encountered.
Stayed 3 nights in Oct 2024

8/10 Good

Wendy

Traveled with family
Liked: Staff & service, property conditions & facilities
We stayed Sunday to Tuesday. We arrived about 23.00. Staff were there to greet us and were in bed in no time. Room was spotless. Breakfast was plentiful. Something for everyone. Outside in parts was dated and needing renovated. Didn't affect our stay . Staff were pleasant and helpful. Cheery and friendly especially with my wee ones.
Stayed 2 nights in Sep 2024

10/10 Excellent

Nick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Monica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed overlooking the animals which was very nice. Restaurant staff were rather slow but reception were lovely.
Stayed 1 night in Sep 2024

2/10 Terrible

Dawn

Stayed 1 night in Aug 2024

6/10 Okay

Martin

Business traveler
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Gemma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the rooms were a little tired, we found our stay comfortable and extremely convenient for the park. Breakfast was good but found the restaurant very cold (Temple) so we didn’t stay very long. The staff were helpful, especially Daniel, who was friendly and answered our questions. We would stay here again should we visit the park again.
Stayed 1 night in Sep 2024

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

adam

Stayed 1 night in Sep 2024

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

2/10 Terrible

Matt

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Bekir

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Tracey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly.
Stayed 1 night in Sep 2024

6/10 Okay

Ella

Traveled with group, Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Sep 2024

4/10 Poor

Joan, London

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dinner closed at 8:30 pm and there were no options for getting some food. This is really bad, specially being a family friendly hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

K

Stayed 1 night in Sep 2024

8/10 Good

Matt

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great room although a little tired (which is the general vibe from the accommodation levels of the hotel). The reception & dining areas are well kept & welcoming. The food at the hotel was really good - we ate in the Zafari Bar & Grill as a family of 4 for £70 which included sides, drinks & extravagant milkshakes so not bad value at all considering it's a captive audience. Receptionist was far from welcoming & it boggles me that resorts of this size wouldn't have their friendliest staff members as the front of house. Overall, a great stay, let down in certain areas, but not enough to put me off returning.
Stayed 1 night in Sep 2024

8/10 Good

Wisdom

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wrong but reasonable room. Poor functioning dining area and check in. Chessington and Merlin management don’t seem to take pride in their assets; it’s clear that they are amateurs in the hotel trade.
Stayed 1 night in Aug 2024

4/10 Poor

Tara

Traveled with family and small children
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
No hot water in our room! This is the second time we have stayed at Chessington and both times there has been an issue with hot water. With two young children this caused inconvenience with the bed time routine, we were advised it would be sorted by 9pm that evening, it wasn’t! Still no hot water the following morning which delayed us getting ready which caused us to be late for breakfast and missing half of our early entrance privilege. We were given ‘magic money’ as a gesture whilst our compliant was being investigated, we had to walk around the park to find places that actually accepted the vouchers which again waisted our time and the vouchers didn’t cover the total bill as the restaurant is overpriced. Overall an overpriced, inconvenient experience. £282 for one night with no hot water!
Stayed 1 night in Aug 2024

8/10 Good

joanne

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Jodanna

Stayed 1 night in Aug 2024

4/10 Poor

Rob

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Our room had broken air con on a hot night and the bed was not comfy at all. Fridge was also not working.
Stayed 1 night in Aug 2024

10/10 Excellent

Louise

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend
We had a great time my children are aged 6 & 7yrs so would definetly recommend. The early access to park was great bonus we managed to get on 5 rides. Also was lovely to have access to safari animals 6.30pm-7.30pm when park had closed which you access through hotel. Will definetly return
Stayed 1 night in Aug 2024

10/10 Excellent

Paris

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This room offered one of the best views of animal, was going to go in a jumanji room glad i didnt tou wouldnt have been able to see anything and this room is a fraction of the price. So if you want a room with a view these roomas are the best. Breakfast has to be book and so does swimming, but staff dont tell you, so please ask as they wont freely tell you, something i thing they need to work on is customer service, but hotel and room was great.
Stayed 1 night in Aug 2024