Canopy by Hilton London City

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Canopy by Hilton London City

Bar (on property)
Junior Suite, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes
49-inch Smart TV with digital channels, TV
Lobby
Suite (Peloton Wellness) | In-room safe, desk, laptop workspace, blackout drapes

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Pet friendly
    Pet friendly
  • Housekeeping
    Housekeeping
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
11-15 Minorities St, London, England, Ec3N 1AX
  • The Gherkin
    6 min walk
  • Tower of London
    7 min walk
  • Liverpool Street
    8 min walk
  • London (LHR-Heathrow)
    58 min drive

Room options

Junior Suite, 1 King Bed with Sofa bed

  • 291 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Family Room, 1 King Bed (Connecting Rooms)

  • 570 sq ft
  • Sleeps 5
  • 1 King Bed

Suite (Peloton Wellness)

  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 249 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Accessible

  • 320 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed

  • 279 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

  • 391 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible

  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed

  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

Premium Room, 1 King Bed

  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Accessible

  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

Twin Room, 2 Twin Beds

  • 249 sq ft
  • Sleeps 2
  • 2 Twin Beds

Premium Room, 1 Queen Bed

  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

Room, 2 Twin Beds, Accessible

  • 323 sq ft
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

London

A stay at Canopy by Hilton London City places you in the heart of London, within a 10-minute walk of Tower of London and Liverpool Street. .This eco-certified hotel is 0.6 mi (0.9 km) from Tower Bridge and 0.5 mi (0.8 km) from Brick Lane.

What's nearby

  • Tower of London - 7 min walk - 0.4 miles
  • Liverpool Street - 8 min walk - 0.5 miles
  • Tower Bridge - 11 min walk - 0.6 miles
  • London Bridge - 3 min drive - 1.1 miles
  • The Shard - 4 min drive - 1.5 miles

Getting around

  • Aldgate Station - 1 min walk
  • Fenchurch Street Station - 4 min walk
  • London City Airport (LCY) - 26 min drive

Restaurants

  • ‪Black Sheep Coffee - ‬1 min walk
  • ‪The Hoop & Grapes - ‬3 min walk
  • ‪Pret a Manger - ‬1 min walk
  • ‪St.Clare Coffee and Bar - ‬1 min walk
  • ‪The Three Tuns - ‬2 min walk

About this property

Canopy by Hilton London City

Eco-certified London hotel in London City Centre with a 24-hour fitness center
Canopy by Hilton London City offers 340 air-conditioned accommodations with laptop-compatible safes and espresso makers. 49-inch Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 340 air-conditioned rooms featuring espresso makers and Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.
Be sure to enjoy recreational amenities including a 24-hour fitness center and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Canopy by Hilton London City has a restaurant on site.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: GBP 24 per person
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Bicycle rentals

Family friendly

  • Free crib
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • Banquet hall
  • Built in 2020
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 49-inch smart TV with digital channels

Food and drink

  • 24-hour room service
  • Espresso maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 40.00 per pet, per week
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 75 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 24.00 per person
  • Pet fee: GBP 40.00 per pet, per week
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Canopy by Hilton London City Hotel
Canopy by Hilton London City London
Canopy by Hilton London City Hotel London

Reviews

9.2

Wonderful

Rating 10 - Excellent. 558 out of 766 reviews" "
Rating 8 - Good. 142 out of 766 reviews" "
Rating 6 - Okay. 38 out of 766 reviews" "
Rating 4 - Poor. 10 out of 766 reviews" "
Rating 2 - Terrible. 18 out of 766 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay for the City. Roof bar views are stunning.
Stayed 3 nights in Aug 2024

10/10 Excellent

Charles

Stayed 2 nights in Aug 2024

6/10 Okay

Pradeep

Business traveler
Liked: Cleanliness
Disliked: Staff & service, room comfort
Not recommended to stay
Air conditioniywas not working… very hot and was sweating whole night… could not sleep… Wi-Fi was not working Absolutely pathetic experience and very expensive… Zero value for money Would not stay again
Stayed 1 night in Aug 2024

8/10 Good

nora

Liked: Cleanliness, staff & service
The room is good size, if you can provide robes and night stand with drawers, it would be better
Stayed 7 nights in Aug 2024

10/10 Excellent

Varun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a cool hotel. The vibes are great.
Stayed 2 nights in Aug 2024

10/10 Excellent

Amit

Business traveler
Liked: Cleanliness, staff & service
Quality is going down.
Tv remote was broken. Tried to turn on the tv and then it was not connected to any source so mo tv channels were available. The plug of the iron was broken. Quality of the breakfast has also deteriorated.
Stayed 4 nights in Aug 2024

10/10 Excellent

Cecelia

Traveled with partner
Liked: Property conditions & facilities
Liked all the amenities including breakfast, good coffee and biscuits, and toiletries, and helpful staff. I would definitely stay here again.
Stayed 4 nights in Aug 2024

10/10 Excellent

Jonathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff really friendly. Lovely room. For £200 per night I thought good value. No regrets
Stayed 1 night in Aug 2024

10/10 Excellent

Cox

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service! Fully recommended ❤️
Stayed 1 night in Aug 2024

10/10 Excellent

Maleka, fountain hils

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I like it
Stayed 2 nights in Aug 2024

8/10 Good

Another

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Brand new hotel with well designed rooms and attractive decor. Loved the suitcase bench inside the door and the overall interior design. Room size nice and big!
Stayed 1 night in Aug 2024

8/10 Good

Wilhelmina

Stayed 4 nights in Jul 2024

10/10 Excellent

SIOBHAN

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Penelope

Business traveler
Disliked: Staff & service
Stayed 1 night in Jul 2024

4/10 Poor

Ricardo

Business traveler
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Not good
Stayed 2 nights in Jul 2024

10/10 Excellent

Eduardo

Stayed 3 nights in Jul 2024

10/10 Excellent

Maribeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is gorgeous! The staff is helpful and kind. This was such a pleasant experience! Highly recommend!!
Stayed 3 nights in Jul 2024

8/10 Good

theresa

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice amenities and good location; excellent staff
Stayed 5 nights in Jul 2024

6/10 Okay

Valentine, Brookhaven

Stayed 9 nights in Jul 2024

6/10 Okay

Shena

Business traveler
Average hotel
The hotel as no drive through to drop of passengers, u have to get off on a busy Main Street with your bags, no luggage trolley etc or anyone to assist u. Not sure Wht was going on, there was people everywhere @ the reception sleeping on the couches etc. Very unprofessional, no uniform etc, u cannot tell the guest apart from workers. The Bathroom was very very untidy. This is a 4star hotel, they don’t even provide u shower cap or a bottle of water etc. The breakfast was a good variety too choose from. It is not central to any attractions etc.?
Stayed 1 night in Jul 2024

10/10 Excellent

Ivana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed for 2 nights , solo - the hotel is very modern, all the staff were super friendly, rooms are clean and smelling good. The rooftop bar was a vibeee, the views from there were so beautiful 10/10, just book it!! ;)
Stayed 2 nights in Jul 2024

8/10 Good

Andres

Stayed 2 nights in Jul 2024

10/10 Excellent

Anthony

Stayed 2 nights in Jul 2024

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb hotel!
Awesome stay. Was there for my wife's 40th birthday. Hotel staff were attentive, professional and super capable. The room has an incredible view of the sky scrapers- they were within touching distance! Great stay, thank you! The only downside was the rooftop bar, which I understand is independent from the hotel. Staff were rude and condescending.
Stayed 2 nights in Jul 2024

10/10 Excellent

Gurleen

Excellent location, clean amd large room.
Stayed 3 nights in Jul 2024