6/10 Okay
Jürgen
Sep 20, 2024
Disliked: Staff & service, amenities
The service at the reception was very friendly, helpful and customer oriented. Room and breakfast service were not customer oriented at all. Five of ten days breakfast was until 30 minutes delayed. Daily room cleaning did not take place for the first three days and then only took place after repeated reminders.The bathroom needs to be repaired. the sink has cracks, the shower bracket is loose and attached too low, the hose is much too short for guests over 1,80 m. Water jet is too weak and the second bracket for a toothbrush-glass is missing. Breakfast selections is highly recommended, rich and good! In total a refresh is really good for the hotel with good connection by busses and train. A special thanks to all of the reception!
Jürgen
Stayed 2 nights in Sep 2024