6/10 Okay
Karen G., Goleta
Jul 17, 2024
Liked: Cleanliness
Fine, but a "bait and switch"
We booked the place based on the pictures on the listing. The day before we arrived the manager told us that there was a plumbing problem in our unit and that he had to move us to a different unit. This unit was much smaller than the one I saw in the photos when we booked-- it didn't have a proper kitchen and the bathroom was tiny. It was a tight squeeze for my family of five. Reading through other reviews, this seemed to have happened before so I worry it is a "bait and switch" type of situation. Also, the unit was further out of the center of town than the ad suggests-- it's a 12-minute walk to the tube station and then a 20-30-minute ride into the center of London, depending on where you are going. It was a fine, but tight stay for our family of five, but I wish the unit was bigger so that at the end of a long day we weren't on top of each other when relaxing.
Karen G.
Stayed 4 nights in Jul 2024