Aloft London Excel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Aloft London Excel

Exterior
Indoor pool
Breakfast, lunch, dinner served; international cuisine
Cocktail bar
Family Room, 2 Double Beds, Non Smoking | In-room safe, individually furnished, desk, laptop workspace

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast available
  • Pool
  • Gym
  • Housekeeping
    Housekeeping
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
1 Eastern Gateway, Royal Victoria Dock, London, England, E16 1FR
  • ExCeL Exhibition Centre
    2 min walk
  • Royal Victoria Bridge
    12 min walk
  • IFS Cloud Royal Docks Station
    16 min walk
  • London (LCY-London City)
    17 min walk

Room options

aloft, Room, 1 King Bed, Non Smoking

  • 333 sq ft
  • Sleeps 2
  • 1 King Bed

Family Room, 2 Double Beds, Non Smoking

  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds

Executive Suite, 1 Bedroom, Non Smoking

  • 549 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

aloft, Room, 2 Twin Beds, Non Smoking

  • 333 sq ft
  • Sleeps 2
  • 2 Twin Beds

Urban, Room, 1 King Bed, Non Smoking

  • 333 sq ft
  • Sleeps 2
  • 1 King Bed

About the neighborhood

London

Located in London (Newham), Aloft London Excel is within a 15-minute drive of London Stadium and O2 Arena. .This eco-certified hotel is 5.5 mi (8.8 km) from Tower Bridge and 6.3 mi (10.1 km) from The Shard.

What's nearby

  • ExCeL Exhibition Centre - 2 min walk - 0.1 miles
  • London Stadium - 11 min drive - 4.5 miles
  • O2 Arena - 11 min drive - 4.7 miles
  • Tower Bridge - 12 min drive - 5.5 miles
  • The Shard - 15 min drive - 6.3 miles

Getting around

  • Prince Regent Station - 3 min walk
  • West Ham Station - 6 min drive
  • London City Airport (LCY) - 9 min drive

Restaurants

  • ‪Subway - ‬5 min walk
  • ‪Costa Coffee - ‬8 min walk
  • ‪Sandwich & Co - ‬9 min walk
  • ‪E16 Café - ‬3 min walk
  • ‪The Bridge Restaurant - ‬4 min walk

About this property

Aloft London Excel

Eco-certified hotel with a fitness center connected to the convention center in London
Aloft London Excel offers 252 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished. Flat-screen televisions are featured in guestrooms. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
Make yourself at home in one of the 252 individually furnished guestrooms, featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access is available. Bathrooms feature showers with rainfall showerheads. Conveniences include phones, as well as safes and desks.
Take advantage of recreational opportunities offered, including an indoor pool, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, a banquet hall, and bike parking.
Enjoy a satisfying meal at Docksider Restaurant serving guests of Aloft London Excel. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and express check-in. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 11:00 AM.
Docksider Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
WXYZ - This cocktail bar serves light fare only. Happy hour is offered.
Food and beverage area - This lobby lounge serves light fare only. Open 24 hours. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (GBP 16 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; GBP 17.50 for adults and GBP 8.75 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Docksider Restaurant
  • Food and beverage area
  • WXYZ

Things to do

  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • Free crib
  • Free rollaway/extra bed
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Conference space

Outdoors

  • Garden
  • On the riverwalk
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 8 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
Camp Aloft mattresses can be provided for children 12 years and under. Extra beds are not available in the hotel.

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
1 total (up to 40 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 17.50 for adults and GBP 8.75 for children
  • Self parking fee: GBP 16 per day
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel will place an authorization for the full amount of the stay and deposit for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Aloft ExCeL
Aloft ExCeL Hotel
Aloft ExCeL Hotel London
Aloft ExCeL London
Aloft London
Aloft London ExCeL
ExCeL Aloft London
ExCeL London Aloft
London Aloft
London ExCeL Aloft
Aloft London Excel England
Aloft London Excel Hotel London
Aloft London Excel Hotel
Aloft London Excel England

Reviews

8.8

Excellent

Rating 10 - Excellent. 594 out of 1006 reviews" "
Rating 8 - Good. 278 out of 1006 reviews" "
Rating 6 - Okay. 67 out of 1006 reviews" "
Rating 4 - Poor. 30 out of 1006 reviews" "
Rating 2 - Terrible. 37 out of 1006 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Dexter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, we stayed in the urban room on the 8th floor. Lovely large room, big bathroom shower area too.
Stayed 1 night in Aug 2024

10/10 Excellent

Peter

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed here many times and it never disappoints. This time was no exception. I enjoyed the pool, steam and sauna several times. I went all over London by train. The Prince Regent stop is super convenient
Stayed 3 nights in Aug 2024

10/10 Excellent

Manjurul

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall experience excellent!
Stayed 2 nights in Aug 2024

8/10 Good

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy but a little noisy
Room was comfortable but sadly there was building work opposite from 0800 every day (Mon -Thu) which also impacted our safer walk to other side of Excel meaning we had to walk on road.
Stayed 4 nights in Aug 2024

10/10 Excellent

Michael

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Great design. Only issue: need signage to elevators!
Stayed 1 night in Aug 2024

8/10 Good

Li

Stayed 7 nights in Aug 2024

6/10 Okay

Mark

Traveled with family
Liked: Cleanliness, property conditions & facilities
1 night stay
Had to wait for our room to be cleaned. Pool and Sauna etc are clean and tidy. Food was pretty good but we felt a bit rushed by the waitress. Room was nice, very clean, but the tv didnt work. Beds were a little hard for our liking.
Stayed 1 night in Aug 2024

8/10 Good

Niall

Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Sheena

Stayed 1 night in Aug 2024

2/10 Terrible

Carolyn

Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

adil kasif

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Rooms were good size, clean and staff were great but the ac units were working as they should be
Stayed 1 night in Aug 2024

10/10 Excellent

Armine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2024

10/10 Excellent

Manprit

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cool family room and plenty of space.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Remote, but safe, clean and friendly
The hotel is pretty far from Central London - takes about 30 min or so on the train have to switch lines from DRL to Jubilee, and there is only one pub near by to eat out, also no grocery stores within walking distance. However, it has several pluses: the train station is connected to the second floor of the hotel, which was very convenient, safe and made up for the hotel being so remote. Another positive was that within couple train stops, there is convenient shopping on Stratford station, where you can purchase groceries if needed. So, if you get a great deal on the hotel price - it is a safe, family friendly and a clean place to stay while visiting London.
Stayed 1 night in Aug 2024

8/10 Good

Rasitha

Stayed 3 nights in Aug 2024

10/10 Excellent

Megan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would highly recommend staying at this hotel everything is modern and they have thought of all the small details, the heated pool was very pleasant and our room was lovely and spacious, the hotel overall was extremely clean and well kept, no signs of dirt anywhere, the hotel from the outside also looks lovely and colourful and modern, the staff are very accommodating and even provide ice buckets in the rooms which you can ask to be filled at the bar which is a touch we particularly enjoyed, overall we would highly highly recommend this hotel.
Stayed 2 nights in Aug 2024

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

6/10 Okay

Philip

Traveled with family
Liked: Staff & service
Way overpriced with poor location
Way overpriced for what you get! Very Inconvenient location (esp. for West End theaters). Didn’t like furnishings. Front desk was consistently hospitable and helpful.
Stayed 3 nights in Jul 2024

8/10 Good

Amina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms, clean and spacious. Meals too overpriced and not really tasty, breakfast less variety of vegan items.
Stayed 1 night in Aug 2024

10/10 Excellent

lee

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

6/10 Okay

Ben

Stayed 1 night in Jul 2024

2/10 Terrible

Paul

Business traveler
Disliked: Staff & service
Nightmare Parking
Hotel was ok but parking was a real issue and resulted in being sent on a 3 1/2 mile journey to get parked with incorrect directions and unable to contact the hotel.
Stayed 1 night in Jul 2024