The personal service provided by the staff at 41 was exceptional, we took advantage of every dining experience at the hotel; the pub, afternoon tea, the Curry Room, room service, and of course the Executive Lounge I spent hours using as a personal retreat in the morning and evenings, my wife taking advantage of the late night snacks, ice, and ice cream. The location is so perfect, in 3 minutes walking, you can reach Buckingham Palace, the Victoria Palace Theatre, Victoria Station, Belgravia, excellent shopping, banking services, and a host of other opportunities. Our room was huge, with a sitting area with its own tv, refrigerator, desk, coffee maker, large closet, and comfortable seating, sleeping area large, tv, outlets for charging your electronic devices, very comfortable, large bed, the bathroom, heated floor and towel rack, lighted magnifying mirror, shower, and nice soaking tub, laundry services were quick, same day return, the housekeeping staff did an exceptional job, going beyond straitening up the bed and changing towels, they would cleanup and arrange our items on the vanity, fold cloths left out, put shoes away, just complete personal service, and that describes the hotel in totality Complete Personal Service, beginning to end.