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Duke St Townhouse

3.0 star property

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February 2025

Photo gallery for Duke St Townhouse

Desk, blackout drapes, soundproofing, iron/ironing board
Family Apartment | Living area | Flat-screen TV
Flat-screen TV
Family Apartment | Living area | Flat-screen TV
Family Apartment | Desk, blackout drapes, soundproofing, iron/ironing board

Reviews

7.8 out of 10

Good

Popular amenities

  • Kitchen
  • Air conditioning
  • Free WiFi

Explore the area

Map
Duke Street, 153, Liverpool, England, L1 4JR
  • Concert Square
    5 min walk
  • Liverpool ONE
    5 min walk
  • Liverpool Cathedral
    7 min walk
  • Liverpool (LPL-John Lennon)
    26 min drive

Room options

View all photos for Deluxe Apartment

Desk, blackout drapes, soundproofing, iron/ironing board

Deluxe Apartment

  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Design Apartment

Desk, blackout drapes, soundproofing, iron/ironing board

Design Apartment

  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Design Apartment

Desk, blackout drapes, soundproofing, iron/ironing board

Design Apartment

  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Family Apartment

Family Apartment | Living area | Flat-screen TV

Family Apartment

  • 2 bedrooms
  • 1 bathroom
  • Sleeps 5
  • 1 King Bed, 1 Twin Bed and 1 Double Sofa Bed

View all photos for Family Apartment

Family Apartment | Living area | Flat-screen TV

Family Apartment

  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 7
  • 2 King Beds, 1 Twin Bed and 1 Double Sofa Bed

View all photos for Family Apartment

Family Apartment | Desk, blackout drapes, soundproofing, iron/ironing board

Family Apartment

  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 7
  • 2 King Beds, 1 Twin Bed and 1 Double Sofa Bed

View all photos for Deluxe Apartment, 1 Bedroom

Free toiletries, hair dryer

Deluxe Apartment, 1 Bedroom

  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Apartment

Family Apartment | Living area | Flat-screen TV

Family Apartment

  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 7
  • 2 King Beds, 1 Twin Bed and 1 Double Sofa Bed

View all photos for Deluxe Apartment, 1 Bedroom

Deluxe Apartment, 1 Bedroom | Desk, blackout drapes, soundproofing, iron/ironing board

Deluxe Apartment, 1 Bedroom

  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Apartment

Desk, blackout drapes, soundproofing, iron/ironing board

Family Apartment

  • 1 bedroom
  • 1 bathroom
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Deluxe Apartment, 1 Bedroom

Deluxe Apartment, 1 Bedroom | Desk, blackout drapes, soundproofing, iron/ironing board

Deluxe Apartment, 1 Bedroom

  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Apartment

Family Apartment | Living area | Flat-screen TV

Family Apartment

  • 1 bedroom
  • 1 bathroom
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Deluxe Apartment, 1 Bedroom

Desk, blackout drapes, soundproofing, iron/ironing board

Deluxe Apartment, 1 Bedroom

  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Apartment

Deluxe Apartment | Desk, blackout drapes, soundproofing, iron/ironing board

Deluxe Apartment

  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 8
  • 3 King Beds and 1 Double Sofa Bed

View all photos for Deluxe Apartment

Deluxe Apartment | Desk, blackout drapes, soundproofing, iron/ironing board

Deluxe Apartment

  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 8
  • 3 King Beds and 1 Double Sofa Bed

View all photos for Deluxe Apartment

Desk, blackout drapes, soundproofing, iron/ironing board

Deluxe Apartment

  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Family Apartment

Flat-screen TV

Family Apartment

  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 7
  • 2 King Beds, 1 Twin Bed and 1 Double Sofa Bed

View all photos for Deluxe Apartment

Desk, blackout drapes, soundproofing, iron/ironing board

Deluxe Apartment

  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Deluxe Apartment, 1 Bedroom

Desk, blackout drapes, soundproofing, iron/ironing board

Deluxe Apartment, 1 Bedroom

  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Apartment

Family Apartment | Desk, blackout drapes, soundproofing, iron/ironing board

Family Apartment

  • 1 bedroom
  • 1 bathroom
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

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About the neighborhood

Liverpool

A stay at Duke St Townhouse places you in the heart of Liverpool, within a 15-minute walk of Liverpool ONE and Royal Albert Dock. .This aparthotel is 3 mi (4.9 km) from Anfield Stadium and 8.5 mi (13.7 km) from Knowsley Safari Park.
View more Aparthotels in LiverpoolOpens in a new window

What's nearby

  • Liverpool ONE - 5 min walk
  • Royal Albert Dock - 11 min walk
  • Cavern Club - 13 min walk
  • Liverpool Empire Theatre - 14 min walk
  • The Beatles Story Museum - 14 min walk

Getting around

  • Liverpool Central Station - 8 min walk
  • John Lennon Airport (LPL) - 26 min drive

Restaurants

  • ‪Heebie Jeebies - ‬2 min walk
  • ‪The Red Lion - ‬2 min walk
  • ‪Jacaranda - ‬3 min walk
  • ‪Reem Lounge - ‬1 min walk
  • ‪Arts Club - ‬2 min walk

About this property

Duke St Townhouse

Georgian aparthotel in Liverpool
Duke St Townhouse offers 20 air-conditioned accommodations with hair dryers and irons/ironing boards. Accommodations at this 3-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is provided weekly.

Make yourself at home in one of the 20 air-conditioned rooms featuring kitchens with refrigerators and ovens. Complimentary wireless internet access keeps you connected, and flat-screen televisions are provided for your entertainment. Conveniences include desks and microwaves, and housekeeping is provided weekly.
Guests will find features like a virtual front desk.

Languages

English

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Kitchen

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Microwave
  • Oven
  • Refrigerator
  • Stovetop
  • Toaster

Bathroom

  • Free toiletries
  • Hair dryer

Entertainment

  • Flat-screen TV

Work spaces

  • Desk

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 steps to reach entrance
  • Hardwood flooring in public areas
  • No elevator
  • Well-lit path to entrance
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Housekeeping (weekly)
  • Iron/ironing board
  • Virtual front desk

Location highlights

  • In the city center
  • Near a hospital
  • Near a train station
  • Near an outlet shopping mall
  • Near the airport

Things to do

  • Horseback riding nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 20 units
  • 4 floors
  • Georgian architecture
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
A virtual front desk provides assistance to guests

Access methods

Access code, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are available for GBP 20.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of GBP 50 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: GBP 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

We should mention

This property does not have elevators

Property is also known as

Duke St Townhouse Liverpool
Duke St Townhouse Aparthotel
Duke St Townhouse Aparthotel Liverpool

Duke St Townhouse Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 15 out of 36 reviews" "
Rating 8 - Good. 13 out of 36 reviews" "
Rating 6 - Okay. 1 out of 36 reviews" "
Rating 4 - Poor. 3 out of 36 reviews" "
Rating 2 - Terrible. 4 out of 36 reviews" "

8.0/10

Cleanliness

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, room comfort
Shocking customer service!
Absolutely shocking. Worst customer service I ever experience in my life. Couldn't get my inside the building in the pouring rain in Liverpool. Contacted them via WhatsApp and they kept repeating the same line that "check in is a 3PM"... that's fine with me, but don't let your clients in the rain for 2 hours. No place for luggage, no reception, and just rude and unprofesionnal service. Big thank you to to Hotels.com who were incredible in trying to resolve the situation, but that "hotel" wasn't changing their position. Avoid at all cost if you plan to arrive before 3PM as they are absolutely not fit to run a hotel or any business that deal with clients, even more business clients.
Stayed 3 nights in Sep 2024

10/10 Excellent

Daisy

Traveled with group
Liked: Cleanliness
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Stayed 3 nights in Sep 2024

10/10 Excellent

Sheila

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Lovely place to stay everything we needed
Stayed 1 night in Sep 2024

8/10 Good

Lucie

Traveled with family
Liked: Cleanliness, room comfort
Just what we needed
Very convenient. Good value. Clean and nice!
Stayed 1 night in Sep 2024

10/10 Excellent

Tom

Liked: Cleanliness, amenities, property conditions & facilities
Easy check in. Good location. Plenty of room
Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, room comfort
Arrived for our stay and immediately noticed how dirty it was. Looked like just the beds had been made, and the clean was forgotten about. The sink was really dirty, hairs all over the beds, crumbs all over the chairs, inside the cupboards, fridge, greasy smears all over the microwave, microwave tray was dirty, floor hadn't been hoovered, buts everywhere. Splatters of toothpaste on the bathroom mirrors, and on the toilet bins. Bin in the livingroom was broken and had no lid, no baking trays to use the oven. Broken handles in the bathrooms, so were unable to lock them. Bits of tissues in the bedroom drawers. I informed them straight away and they sent another cleaner, who did rectify a few of the issues, but he missed loads still. Contacted them again with a picture of the cupboards with bits in, and they didn't do anything. But took them an hour to send a baking tray. Doors weren't seen to either. I asked to be moved, and no response, I asked for a partial refund, and have been told they believe they rectified the issues, and I stayed and used the facilities so they won't give anything back as goodwill. When in fact I have the messages to prove I did let them know bits were missed after the cleaner had been. The walls had marks, food/drink stains down them. The whole place needs a good deep clean, new rugs, and some paint. The location was the only plus really. I did notice other apartments just a few metres down, so will be going there next time,as the location is good.
Stayed 2 nights in Sep 2024

4/10 Poor

Lisa

Traveled with partner
Disliked: Cleanliness, amenities
The apartment wasn’t very clean, bedding etc was fine, but the bathroom and lounge room looked dirty (rug and sofa in particular). We were glad we were only staying the one night. Communication before our stay wasn’t great, I had messaged about parking and didn’t hear anything back. I had to call on the morning of our stay to be told they send the code for apartment over at check in time, which was fine. Unfortunately to add to the disappointment I realised I had also been double charged too. It took a few days with not much communication again to get the refund sorted out. Not the best experience sadly.
Stayed 1 night in Aug 2024

8/10 Good

Stephen

Liked: Cleanliness, room comfort
The apartment was really nice and with a couple of tweaks it could have been excellent. The sofa in the lounge was very uncomfortable. We also found soar milk in the fridge and the carpet could do with a clean.
Stayed 2 nights in Aug 2024

8/10 Good

Carly

Traveled with family
Liked: Cleanliness, room comfort
Lovely apartment- poor comms
Lovely apartment, ideal for us as a family of 6, 2 king size beds in one bedroom and double sofa in living room. Only downside for me personally was lack of communication on the day re: access codes. This was received by WhatsApp 45mins before check in. I was panicked as the info said you would receive pre check in and codes 24hrs earlier. So we did have to call to confirm what was happening, did try about 5 different times with no answer or response to voicemail. Of the instruction stated it would be close to check in time I would not have been as stressed about arrival. Smart tv and wi-fi were a bonus with the kids. Just remember to log out of Netflix!
Stayed 1 night in Aug 2024

8/10 Good

Deborah

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is in a great location and the room was clean, which I appreciated. The decor was nice. However, there were a few issues that made the stay less comfortable. There were no oven gloves or tea towels provided, which was inconvenient as we did use the oven and had nothing to remove the hot tray with and nothing to dry the dishes with. Additionally, the bedroom window didn’t open, making the room uncomfortably hot. With a few small improvements, this could be a much better experience.
Stayed 1 night in Aug 2024

10/10 Excellent

Noman

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Room comfort
Wouldn’t stay here again - not clean!
When arrived the secure key box outside apartment was open. Didn’t need the security code to access key fob. The apartment was dirty - crumbs all over the lounge floor and dining chairs - and sofa! Also had chocolate wrappers poking out from under the sofa and chocolate crumbs on the dining room chairs. Can Ring pull on the shelf in bathroom! The bedroom luckily was tidy and beds clean although they where not king size as stated more like double beds and both In The same room. Really disappointed with the unclean state and unsecured entry. Messaged the customer service when checked in and got no response still not had one by following afternoon.
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Room comfort
Not too bad
Convenient location. Easy check in and check out. Well stocked. However the aircon didn’t work and we had to wait a few hours before we got table fans.
Stayed 1 night in Aug 2024

8/10 Good

Ka Ning

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, room comfort
We will be back
Brilliant hotel, great location and great customer service. Apartment was lovely and beds super comfy. Would definitely recommend and will be back!
Stayed 1 night in Aug 2024

10/10 Excellent

nicola

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
very lovely place
Stayed 1 night in Aug 2024

8/10 Good

xueying

Stayed 1 night in Aug 2024

8/10 Good

Karina

Traveled with family
Good location for the city centre, great for us a family of 5. The only fault was there was a overwhelming strong smell of cannabis, making my children feel quite sick
Stayed 1 night in Jul 2024

10/10 Excellent

Beth

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent apartment, 10 minutes walk to the city centre. Easy check in/out. Had everything needed for a family stay.
Stayed 2 nights in Jul 2024

8/10 Good

Jason

Liked: Cleanliness, room comfort
Decent, comfortable and clean
Was a good stay, clean and quiet with an extremely comfortable bed, within a good distance from everything. The only negative I have to say is the WiFi never worked so the TV was of no use and also couldn't pair it to the phone because neither phone would connect to the WiFi.
Stayed 1 night in Jul 2024

10/10 Excellent

Joanne

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Adrian

Business traveler
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Jonathan

Liked: Cleanliness, property conditions & facilities
Very good
Stayed 1 night in Jul 2024

8/10 Good

Rebecca

Traveled with family
Liked: Room comfort
Good for groups and being close to city
Good location and comfortable beds . Does lack in facilities e.g washing up sponges , tea towels , more cups & plates , poor plastic cultery . Lift was filthy on the floor . Found clothing and food down the side of the beds.
Stayed 1 night in Jun 2024