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Novotel Lisboa

4.0 star property

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Photo gallery for Novotel Lisboa

2 restaurants, breakfast served
Exterior
Seasonal outdoor pool, pool umbrellas, sun loungers
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
$108
$93 nightly
$108 total
Total with taxes and fees
Mar 22 - Mar 23

Explore the area

View in a map
Avenida Jose Malhoa 1 1A, Lisbon, 1099-051
  • Place, Gulbenkian Museum
    ‪10 min walk‬
  • Place, Lisbon Zoo
    ‪10 min walk‬
  • Place, Campo Grande
    ‪12 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪7 min drive‬

Room options

View all photos for Family Room, 1 Queen Bed with Sofa bed (Family)

Family Room, 1 Queen Bed with Sofa bed (Family) | Hypo-allergenic bedding, minibar, in-room safe, desk

Family Room, 1 Queen Bed with Sofa bed (Family)

7.6 out of 10
Good
(61 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, Multiple Beds

Superior Room, Multiple Beds | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, Multiple Beds

7.4 out of 10
Good
(10 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Executive Room, 1 Queen Bed with Sofa bed

Executive Room, 1 Queen Bed with Sofa bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Room, 1 Queen Bed with Sofa bed

10.0 out of 10
Exceptional
(2 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 1 Queen Bed

8.8 out of 10
Excellent
(18 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Triple Room, 1 Queen Bed with Sofa bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Triple Room, 1 Queen Bed with Sofa bed

7.4 out of 10
Good
(3 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Twin Bed

Superior Room, 1 Twin Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 1 Twin Bed

8.4 out of 10
Very good
(9 reviews)
  • 269 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Room, 1 Double Bed, Accessible (Accesible)

Superior Room, 1 Double Bed, Accessible (Accesible) | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 1 Double Bed, Accessible (Accesible)

  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 Queen Bed with Sofa bed

Suite, 1 Queen Bed with Sofa bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 Queen Bed with Sofa bed

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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Total with taxes and fees
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About the neighborhood

Lisbon

With a stay at Novotel Lisboa in Lisbon (Lisbon City Center), you'll be within a 5-minute drive of Avenida da Liberdade and Rossio Square. .This hotel is 1.2 mi (1.9 km) from Marquis of Pombal Square and 1.6 mi (2.6 km) from Campo Grande.

What's nearby

  • Gulbenkian Museum - 10 min walk - 0.6 miles
  • El Corte Ingles Mall - 10 min walk - 0.6 miles
  • Lisbon Zoo - 10 min walk - 0.6 miles
  • Campo Grande - 12 min walk - 0.7 miles
  • Eduardo VII Park - 13 min walk - 0.7 miles

Getting around

  • Praca de Espanha Station - 7 min walk
  • Sete Rios Station - 10 min walk
  • Humberto Delgado Airport (LIS) - 20 min drive

Restaurants

  • ‪A Bicicleta - ‬2 min walk
  • ‪Restaurante Sabor Mineiro Lisboa - ‬4 min walk
  • ‪Bar - Santander Totta HQ - ‬5 min walk
  • ‪Baloiço 2 - ‬7 min walk
  • ‪Soul Garden - ‬6 min walk

About this property

Novotel Lisboa

Novotel Lisboa offers 249 accommodations with minibars and safes. 26-inch LCD televisions come with cable channels and pay movies. Bathrooms include bathtubs or showers, bidets, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 249 guestrooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature bidets and hair dryers. Conveniences include phones, as well as safes and desks.
Enjoy recreational amenities such as a seasonal outdoor pool and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.
Grab a bite at A BICICLETA, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Lisbon? This hotel has 2971 square feet (276 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
A BICICLETA - This restaurant serves breakfast, lunch, dinner, and light fare. A children's menu is available.
TEJO - Onsite restaurant. Open select days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 12 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 16 for adults and EUR 16 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar

Restaurants on site

  • A BICICLETA
  • TEJO

Things to do

  • Bicycle rentals
  • Playground
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,971 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 11 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 26-inch LCD TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
All guests, including children, must present a valid identity card or passport with photo, or equivalent document (such as a birth certificate) at check-in. Per property policy, minors younger than 18 who are not accompanied by their parents should present a notarized permission letter from a parent or guardian. Additional check-in policies apply.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 15 to March 31:
  • Swimming pool
The property will be renovating from January 20 2026 to April 30 2026 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Front desk
  • Lobby

Guests will have access to the following alternate facilities during the renovation:

  • Business facilities

Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 39 per pet, per day
Service animals are welcome, and are exempt from fees
1 total (up to 44 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 16 for adults and EUR 16 for children
  • Self parking fee: EUR 12 per day
  • Pet fee: EUR 39 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 543

We should mention

The seasonal pool will be open from April to September
Only registered guests are allowed in the guestrooms

Property is also known as

Lisboa Novotel
Novotel Lisboa
Novotel Lisboa Hotel
Novotel Lisboa Hotel Lisbon
Novotel Lisboa Lisbon
Lisbon Novotel
Novotel Hotel Lisboa
Novotel Hotel Lisbon
Novotel Lisbon
Novotel Lisboa Hotel
Novotel Lisboa Lisbon
Novotel Lisboa Hotel Lisbon

Novotel Lisboa Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 430 out of 1001 reviews
Rating 8 - Good. 321 out of 1001 reviews
Rating 6 - Okay. 146 out of 1001 reviews
Rating 4 - Poor. 61 out of 1001 reviews
Rating 2 - Terrible. 43 out of 1001 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

Piotr

Business traveler
Liked: Cleanliness, staff & service
The room was really cold, there was no option to rise the temperature. The hotel is undergoing renovations(there was no notification about), which was not announced. It is noisy. Apart this - room was clean, good location and good sleeping conditions - including a nice room
Stayed 3 nights in Nov 2025

8/10 Good

naliney

Stayed 1 night in Nov 2025

10/10 Excellent

Aidin

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel. Excellent breakfast. Fantastic customer service.
Stayed 5 nights in Oct 2025

6/10 Okay

Veronica

Stayed 4 nights in Oct 2025

6/10 Okay

naliney

Disliked: Property conditions & facilities
The room was clean. The staff are very helpful. Only issue was noise from construction not able to sleep after 8 am. Very noisy after 8am. Also not able to see outside at all because the window was covered with plastic paper.
Stayed 5 nights in Oct 2025

8/10 Good

Darryl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In general, the hotel was good. At check-in, the staff helped with moving around rooms so we could get connecting rooms. The breakfast was wonderful. We ordered some room service as well, and it all went pretty well. We did have an issue with the temperature in the rooms. It was pretty hot in Lisbon, and the A/C in the rooms were not cool enough. Additionally, the hand soaps in both rooms were empty and we had to call in for more soap. The body was as well got over, and we ended up using the hand wash instead.
Stayed 1 night in Oct 2025

6/10 Okay

Valeria

Stayed 7 nights in Sep 2025

10/10 Excellent

ALLAN, Taunton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dependable quality Hotel with a choice of pillow hardness (so rare in Portugal) with onsite restaurant. Service at reception v good but very slow service in otherwise quiet restaurant disappointing (25 mins to get drink is not acceptable with 5 staff and 3 tables occupied!) biggest gripe is lack of milk with tea and invisible tea-spoons. What is it with Hotels and tea spoons?
Stayed 2 nights in Sep 2025

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was good, great to see hotel is doing renovations as the exterior is a bit run down.
Stayed 2 nights in Sep 2025

8/10 Good

Niall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

RUTH

Traveled with family
Liked: Cleanliness, amenities
Closest to thr city
Stayed 6 nights in Sep 2025

8/10 Good

TONI

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you have children, this hotel is a great place to stay, friendly staff.
Stayed 3 nights in Aug 2025

8/10 Good

Mary-Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courteous and friendly staff
Stayed 2 nights in Sep 2025

6/10 Okay

Mark

Liked: Cleanliness, staff & service
Nice staff. If site seeing, you want something closer to the city center
Stayed 1 night in Sep 2025

10/10 Excellent

Raquel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in!
Stayed 1 night in Sep 2025

10/10 Excellent

Charles

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great and good pricing
Stayed 2 nights in Sep 2025

8/10 Good

Christopher

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Away from the craziness of the tourism spots, but was close to a hop on/hop off bus stop for convenience.
Stayed 4 nights in Aug 2025

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Aug 2025

8/10 Good

INDIRA

Stayed 4 nights in Aug 2025

2/10 Terrible

Nancy

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was under construction. Of course we had no idea. It was very loud and dusty. The manager Layla was horrible. they refused to make any changes to my reservation. I would not recommend this hotel. The staff is terrible.
Stayed 3 nights in Aug 2025

8/10 Good

John

Liked: Cleanliness, staff & service
The price was good but the pool is right under the Lisbon airport flight path so dont expect to relax there. Every single electronic piece of equipment in the gym was broken. The carpets and doors on the ground floor with the gym and pool was beyond tired. The room and the cafeteria were good. Staff very helpful.
Stayed 4 nights in Aug 2025

8/10 Good

Sara Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Miguel

Traveled with family and small children
Hotel charges guests for parking wich is absurd…
Stayed 2 nights in Aug 2025

4/10 Poor

Tayler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was disappointing overall. The air conditioning was ineffective, the fridge was utterly useless, and even after being moved to another room, the problems remained. Housekeeping was inconsistent — the floors weren’t hoovered on one occasion, and when we asked for the duvet to be changed, we were told it wasn’t necessary, although it was eventually replaced. Daily maintenance noise also made it hard to relax. While staff did respond to complaints, the overall comfort and service fell below the standard we expected from Novotel.
Stayed 9 nights in Aug 2025