Neya Lisboa Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Neya Lisboa Hotel

Lobby
Lobby lounge
Property amenity
Suite | 1 bedroom, minibar, in-room safe, desk
Suite | 1 bedroom, minibar, in-room safe, desk

Reviews

8.6 out of 10

Excellent

Popular amenities

  • 24/7 front desk
  • Room service
  • Gym
  • Bar

Explore the area

Map
Rua Dona Estefânia, 71-77, Lisbon, 1150-132
  • Saldanha Square
    8 min walk
  • Viva Lisboa
    1 min walk
  • Picoas Station
    8 min walk
  • Lisbon (LIS-Humberto Delgado)
    17 min drive

Room options

Suite

  • 215 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Standard Double Room

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room

  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Single Room

  • 65 sq ft
  • Sleeps 1
  • 1 Twin Bed

Standard Double Room, 1 Bedroom

  • 215 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

About the neighborhood

Lisbon

A stay at Neya Lisboa Hotel places you in the heart of Lisbon, within a 15-minute walk of Avenida da Liberdade and Marquis of Pombal Square. .This eco-certified hotel is 1.6 mi (2.5 km) from Rossio Square and 1.6 mi (2.6 km) from Santa Justa Elevator.

What's nearby

  • Avenida da Liberdade - 14 min walk
  • Marquis of Pombal Square - 14 min walk
  • Santa Justa Elevator - 3 min drive
  • Rossio Square - 3 min drive
  • Castle of São Jorge - 4 min drive

Getting around

  • Entrecampos Station - 3 min drive
  • Picoas Station - 8 min walk
  • Humberto Delgado Airport (LIS) - 17 min drive

Restaurants

  • ‪Honda Ramen - ‬4 min walk
  • ‪Confeitaria Vitória - ‬3 min walk
  • ‪Padaria do Bairro - ‬3 min walk
  • ‪Pastelaria Açoreana - ‬4 min walk
  • ‪Pastelaria Aloma - ‬4 min walk

About this property

Neya Lisboa Hotel

Eco-certified Lisbon hotel in Lisbon City Center with a full-service spa
Neya Lisboa Hotel offers 76 accommodations with minibars and laptop-compatible safes. 32-inch LCD televisions come with digital channels and pay movies. Bathrooms include showers, designer toiletries, bidets, and complimentary toiletries.

This Lisbon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, NEYA DAY SPA. Services include hot stone massages, sports massages, Thai massages, and facials. The spa is open select days.
Make yourself at home in one of the 76 guestrooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and bidets. Conveniences include phones, as well as laptop-compatible safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy a meal at Viva Lisboa or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.
Featured amenities include express check-in, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Lisbon? This hotel has 431 square feet (40 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Viva Lisboa - This restaurant serves breakfast only.
Lounge BAR - This bar serves light fare only. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 20 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 15 for adults and EUR 7.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Lounge BAR
  • Viva Lisboa

Things to do

  • Art gallery
  • Designer stores
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Shopping mall

Family friendly

  • Laundry facilities
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 431 square feet of conference space
  • Meeting rooms

Full-service spa

  • Body scrubs
  • Facials
  • Hot stone massages
  • Spa open select days
  • Sports massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Sunday:
  • Full-service spa
  • Spa tub

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 1.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 7.5 for children
  • Self parking fee: EUR 20 per day
  • Rollaway bed fee: EUR 1.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses wind, solar, and geothermal energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Property Registration Number 585

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Neya
Hotel Neya Lisboa
Neya Hotel
Neya Hotel Lisboa
Neya Lisboa
Neya Lisboa Hotel
Neya Lisboa Hotel Lisbon
Neya Lisboa Lisbon
Neya Lisboa Hotel Hotel
Neya Lisboa Hotel Lisbon
Neya Lisboa Hotel Hotel Lisbon

Neya Lisboa Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 417 out of 934 reviews" "
Rating 8 - Good. 410 out of 934 reviews" "
Rating 6 - Okay. 77 out of 934 reviews" "
Rating 4 - Poor. 23 out of 934 reviews" "
Rating 2 - Terrible. 7 out of 934 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay. We came with our baby for my stay. It was a comfortable stay. Clean and quiet and accessible. Everything was great. They send champagne and cake to our room for my birthday which was unexpected and a nice surprise. Definitely recommend.
Stayed 2 nights in Sep 2024

8/10 Good

Bernadette

Liked: Cleanliness, staff & service, property conditions & facilities
They have a kettle with coffee and tea. I stayed for 4 nights but the cream and coffee wasn’t replenished even after me leaving the drawer out. It was fairly out of the main areas with the pubs so lots of Ubers needed
Stayed 4 nights in Sep 2024

10/10 Excellent

Stewart

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was good quality. Rooms are a good size, bath and shower great. Checkin was not very welcoming.
Stayed 3 nights in Sep 2024

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities
A little bit far from metro
Stayed 2 nights in Aug 2024

10/10 Excellent

Adam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could have been more attentive on the refilling of the tea milk and coffee station other than that sound as a pound
Stayed 4 nights in Sep 2024

6/10 Okay

Ridwana

Traveled with family
Disliked: Cleanliness, staff & service
Neya Porto Hotel was amazing but in comparison Lisboa Neya hotel was a dissapointment. Staff were not as friendly and the property was not as clean.
Stayed 1 night in Sep 2024

8/10 Good

Juliette

Stayed 7 nights in Aug 2024

6/10 Okay

CLARENCE

Stayed 11 nights in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and rooms!
Location of the hotel was perfect, the rooms were completely soundproofed (didn’t hear anything/anyone), good breakfast choices and lovely comfortable bed
Stayed 1 night in Aug 2024

10/10 Excellent

Kathryn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Stay
The staff was absolutely amazing and very kind to us. The hotel is very clean and up to date. We will certainly stay here again when we return to Lisbon. 5 Outstanding Stars from us!
Stayed 6 nights in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Moderately Good
Stayed 3 nights in Aug 2024

8/10 Good

Adonis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Slope ceiling
The receptionist when we check in wasn't that friendly. But the receptionist when we check out was great. The room has a slope ceiling and you could easily hit your head.
Stayed 3 nights in Aug 2024

8/10 Good

Uriel

Liked: Cleanliness, staff & service, property conditions & facilities
FRIENDLY RECEPTION STAFF - pillows uncomfortable
Reception staff were very informative and friendly. Pillows are too big and uncomfortable. Quiet street.
Stayed 1 night in Aug 2024

10/10 Excellent

manuel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
pleasant stay with my family location was perfect nice and quiet good service good connection to city centre.
Stayed 3 nights in Aug 2024

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in May 2024

8/10 Good

Colleen

Stayed 4 nights in Jul 2024

8/10 Good

thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Stephen

Stayed 4 nights in Jul 2024

8/10 Good

Axel

Liked: Staff & service
Stayed 1 night in Jul 2024

8/10 Good

Shaden

Traveled with family
Liked: Cleanliness
Staff not the most helpful, no amenities for a 4 star hotel
Stayed 3 nights in Jun 2024

10/10 Excellent

Seng Yong Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Tina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All great thank you. Very helpful staff.
Stayed 2 nights in Jun 2024

10/10 Excellent

Leonid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
I had such a wonderful stay at Neya Hotel. The breakfast was delicious and the room was amazing! This was such a relaxing and nice hotel.
Stayed 1 night in May 2024