6/10 Okay
Shalene
Traveled with partner, Traveled with pets
Dec 14, 2024
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This was our first trip to Lisbon and stay at ibis Lisboa José. We were are aware the location was a bit out of the main area, but with traffic it ended up being a lot farther to see the nearby sights than expected. The only thing we really liked was the staff was friendly and welcoming. The room was clean, didn't seem sparkling clean but decent. The room was very small. There was a lot of things we expected for a hotel room that were absent, no coffee machine or kettle, no mini fridge, there was no plug ins beside the bed so you need to charge your phone by the window. The room was so tiny that you could only open one luggage at a time and had to keep everything zipped up or you couldn't walk around the room. It didn't feel like a hotel room, it felt like a hostel that was 10x the cost of a hostel. Overall for the nightly rate we expected more. We were limited as we were travelling with a pet, they are pet friendly so that was a plus! But there was a large pet fee which was also a negative. I wouldn't stay here again.