Hotel Metropole

3.0 star property

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Photo gallery for Hotel Metropole

Double or Twin Room (Rossio and Castle View) | View from room
Free buffet breakfast
Free buffet breakfast
Bar (on property)
Minibar, in-room safe, blackout drapes, iron/ironing board

Reviews

7.6 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Bar
  • Laundry
  • Room service
$104
$89 nightly
$104 total
Total with taxes and fees
Jan 25 - Jan 26

Explore the area

View in a map
Praca D. Pedro IV, 30, Lisbon, 1100-200
  • Place, Rossio Square
    ‪1 min walk‬
  • Place, Avenida da Liberdade
    ‪5 min walk‬
  • Place, Commerce Square
    ‪8 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪9 min drive‬

Room options

Standard Double or Twin Room

7.4 out of 10
Good
(3 reviews)
  • 172 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Double or Twin Room (Rossio and Castle View + Extra Bed)

7.4 out of 10
Good
(3 reviews)
  • 215 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

Double or Twin Room with Rossio Square view

  • Sleeps 2

Double or Twin Room (Rossio and Castle View)

9.2 out of 10
Wonderful
(18 reviews)
  • 215 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Standard Double or Twin Room

  • Sleeps 2

Double or Twin Room with Extra Bed - Rossio and Castle View +

  • Sleeps 3

Standard Double Room

8.0 out of 10
Very good
(26 reviews)
  • 151 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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About the neighborhood

Lisbon

A stay at Hotel Metropole places you in the heart of Lisbon, steps from Rossio Square and Santa Justa Elevator. .This hotel is 0.3 mi (0.5 km) from Avenida da Liberdade and 0.8 mi (1.2 km) from Castle of São Jorge.

What's nearby

  • Rossio Square - 1 min walk - 0.1 miles
  • Santa Justa Elevator - 2 min walk - 0.1 miles
  • Restauradores Square - 3 min walk - 0.2 miles
  • Avenida da Liberdade - 5 min walk - 0.3 miles
  • Commerce Square - 8 min walk - 0.5 miles

Getting around

  • Rossio Station - 2 min walk
  • Rossio Station (Green) - 2 min walk
  • Humberto Delgado Airport (LIS) - 28 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Fabrica da Nata - ‬2 min walk
  • ‪Café Nicola - ‬1 min walk
  • ‪Burger King - ‬1 min walk
  • ‪Bastardo - ‬2 min walk

About this property

Hotel Metropole

Hotel with free breakfast, steps from Rossio Square
Hotel Metropole offers 36 air-conditioned accommodations with minibars and safes. Televisions come with cable channels.

Bathrooms include bathtubs or showers, bidets, and hair dryers. This Lisbon hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 36 air-conditioned rooms featuring minibars. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature bidets and hair dryers. Conveniences include safes and blackout drapes/curtains, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, babysitting (surcharge), and a television in a common area.
Take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is included.
Featured amenities include limo/town car service, dry cleaning/laundry services, and a 24-hour front desk.
Guests are offered a complimentary buffet breakfast.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Limo/town car service

Food and drink

  • Free buffet breakfast
  • A bar/lounge

Things to do

  • Library
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • Elevator

More

  • 1 building
  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 40.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: EUR 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 1153

Property is also known as

Hotel Metropole Lisbon
Metropole Lisbon
Hotel Metropole Hotel
Hotel Metropole Lisbon
Hotel Metropole Hotel Lisbon

Hotel Metropole Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 244 out of 1002 reviews
Rating 8 - Good. 427 out of 1002 reviews
Rating 6 - Okay. 226 out of 1002 reviews
Rating 4 - Poor. 75 out of 1002 reviews
Rating 2 - Terrible. 30 out of 1002 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

6.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Naveed, Jamaica

Stayed 3 nights in Oct 2025

10/10 Excellent

ARTHUR

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good area
Stayed 4 nights in Oct 2025

4/10 Poor

graham

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
All round rubbish fir the money Never would recommend it
Stayed 1 night in Oct 2025

8/10 Good

Alan

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was a breeze. Reception located on level 1 ("street level" is level 0.) To get to street level elevator you have to negotiate several steps, so there is no handicapped access. Elevator is small. Room keys are physical keys and tou get only one. Staff are very very nice and helpful. I give staff 5 stars. The room is relatively large with ample room for at least 4 suitcases if needed. There is a large closet, large TV, a small refrigerator, more than ample drawers to store clothes, 2 nitestands, a King sized bed, 3 chairs a small bech for a suitcase and a safe. The staff will give you a lock to the safe if you ask for one. Bathroom is small with a shower stall and a sink, and toilet. The water pressure is variable, and when taking a shower the water can sometimes get hot or cold, but seems like the longer you are in the shower, the less of a problem it is. The included buffet breakfast was good. The hotel is near a grocery store, lots of shops and restaurants and walking distance from many attractions. We did use ubers and taxis at times. Tuk-Tuks are too expensive, in my opinion to use as taxis. So in summary the biggest ding would be the varying water pressure while taking a shower so I give this place an overall rating of 4 out of 5 stars. In any event the staff are super. I would come back to this hotel if returned to Lisbon.
Stayed 4 nights in Oct 2025

10/10 Excellent

Richard, Whitby

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, service staff were excellent, dining choices everywhere, breakfast had variety, overall a great experience.
Stayed 4 nights in Sep 2025

10/10 Excellent

Michelle

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel . Superb location . Stunning balcony view Helpful staff Exceptional value
Stayed 4 nights in Sep 2025

10/10 Excellent

giuseppe, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
best place to be,lots of action,facing a big square, bus stop in front of door.as an elderly loved being in that area,the only hitch the hotel has carpets on the floor but the staff very helpful.
Stayed 4 nights in Sep 2025

10/10 Excellent

Kok-Tow

Liked: Amenities
Very convenient to the meetup point for trips out of Lisbon and within walking distance of many attractions in Lisbon.
Stayed 5 nights in Aug 2025

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Melvin

Stayed 6 nights in Jul 2025

8/10 Good

Tracey

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Hotel is lovely nothing is too much trouble for staff breakfast was continental and plenty to choose from Only dropped a star due to bathroom tiles needing some attention but would not stop me staying here again
Stayed 3 nights in Jul 2025

10/10 Excellent

Donna

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jul 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

Amazing location but needs some TLC in places

The hotel is in a wonderful location and the breakfast was very good. We liked being able to open the windows to step out to balcony and look out over the square. The night view is stunning! The carpet in the room made us feel like you had to leave your shoes on at all times (stain3d or dirty) and the beds were very hard and uncomfortable. For one night, it worked out ok for us, but would not stay for extended period.
Stayed 1 night in Jul 2025

6/10 Okay

Anthony

Room was small, air conditioning very poor and no parking. Stay at Avienda Palace next door instead
Stayed 1 night in Jul 2025

4/10 Poor

Piali

Stayed 2 nights in Jul 2025

10/10 Excellent

Joselin

Stayed 3 nights in Jun 2025

8/10 Good

sharla, TURCIFAL

Traveled with partner
We had a wonderful view from our front facing window. Check in staff were helpful and friendly. Bathroom was huge with GREAT water pressure, but no where to sit our toiletries. My one big complaint were the ants in the room. I woke up in the morning and found at least 20 in my bed, more on my shoes next to my bed, more on the table next to my bed. I let the desk know when checked out, they said they would make a note. One thing to know if you have accessibility issues. The elevator is after one flight of stairs.
View from our room on the 5th floor.
Stayed 1 night in Jun 2025

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel, staff is wonderful. Friendly and helpful staff, great location. Clean and large room. Good breakfast. Had a beautiful view. 10 out of 10. Would stay here again.
Stayed 4 nights in May 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location. Beautiful room. Amazing host/ concierge. Perfect breakfast. We highly recommend staying here!!
Stayed 1 night in May 2025

8/10 Good

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing from reception to the breakfast staff
Stayed 7 nights in May 2025

8/10 Good

Michael, Sherwood Park

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A real gem of a hotel in a great location with amazing staff.
Stayed 3 nights in May 2025

2/10 Terrible

Verified traveler

Disliked: Staff & service

Paid for a room that didn't exist

We arrived at the hotel having already paid in advance for a 2 night stay. On arrival we were told that there was no room available. Presumably they had sold off our room to a higher bidder. They had booked us an alterantive room in another hotel which was over 4 miles away! Nothing we could do about it. Absolutely disgraceful behaviour by the Metropole hotel.
Stayed 2 nights in May 2025

10/10 Excellent

Fred

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, very clean hotel.
Stayed 6 nights in May 2025

8/10 Good

Mark

Traveled with partner
Liked: Cleanliness, staff & service
Very centrally located and very friendly staff. A little dated in terms of decor and amenities.
Stayed 2 nights in May 2025

10/10 Excellent

Christine

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Totally loved this hotel. Right in the square. It can be a bit loud but that didn’t bother us. We loved being in the middle of all the action. Super comfortable beds. The team of employees were so helpful and lovely. Breakfast was great. Coffee was amazing!!!!! Highly recommend. If we are ever back this way we would stay again.
Stayed 1 night in May 2025