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Grande Pensão Alcobia

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grande Pensão Alcobia

Superior Double Room, City View | City view
Superior Double Room | In-room safe, desk, blackout drapes, soundproofing
Bar (on property)
Reception
Superior Double Room, City View | In-room safe, desk, blackout drapes, soundproofing

Reviews

7.8 out of 10

Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Breakfast available
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
Rua Poço do Borratém 15, Lisbon, 1100-408
  • Figueira Square
    2 min walk
  • Martim Moniz Square
    5 min walk
  • Santa Justa Elevator
    5 min walk
  • Lisbon (LIS-Humberto Delgado)
    28 min drive

Room options

View all photos for Superior Double Room

Superior Double Room | In-room safe, desk, blackout drapes, soundproofing

Superior Double Room

  • Sleeps 3
  • 1 Queen Bed

View all photos for Double Room

Double Room | In-room safe, desk, blackout drapes, soundproofing

Double Room

  • 161 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room

Twin Room | In-room safe, desk, blackout drapes, soundproofing

Twin Room

  • 161 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Triple Room

Triple Room | In-room safe, desk, blackout drapes, soundproofing

Triple Room

  • 194 sq ft
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

View all photos for Superior Double Room, City View

Superior Double Room, City View | In-room safe, desk, blackout drapes, soundproofing

Superior Double Room, City View

  • 161 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

Double Single Use

  • Sleeps 1

Single Standard Room

  • Sleeps 1

Double/Twin Standard

  • Sleeps 2

Double/Twin

  • Sleeps 2

Similar properties

Front of property

Hotel Inn Rossio

Free WiFi
Air conditioning
Breakfast available
Business services
4.0 out of 5, Very Good, (689)
The price is $60
per night
$72 total
includes taxes & fees
Jan 9 - Jan 10
Hotel Inn Rossio

About the neighborhood

Lisbon

With a stay at Grande Pensão Alcobia, you'll be centrally located in Lisbon, just a 5-minute walk from Santa Justa Elevator and 5 minutes by foot from Rossio Square. .This hotel is 0.2 mi (0.4 km) from Castle of São Jorge and 0.4 mi (0.6 km) from Lisbon Cathedral.

What's nearby

  • Santa Justa Elevator - 5 min walk
  • Rossio Square - 5 min walk
  • Castle of São Jorge - 5 min walk
  • Commerce Square - 8 min walk
  • Avenida da Liberdade - 9 min walk

Getting around

  • Praça da Figueira Stop - 1 min walk
  • Rossio Station - 7 min walk
  • Humberto Delgado Airport (LIS) - 28 min drive

Restaurants

  • ‪Bifanas Solar da Madalena - ‬1 min walk
  • ‪Manjerica - ‬1 min walk
  • ‪RoofTop Hotel Mundial - ‬2 min walk
  • ‪Restaurante Cantinho do Aziz - ‬2 min walk
  • ‪Restaurante Dom João I - ‬2 min walk

About this property

Grande Pensão Alcobia

Hotel with a 24-hour front desk, a short walk to Rossio Square
Grande Pensão Alcobia offers 42 accommodations with safes and hair dryers. Cable television is provided.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Make yourself at home in one of the 42 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have bidets and hair dryers. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities, which include complimentary wireless internet access and tour/ticket assistance.
Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:30 AM to 10 AM for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10 AM.
Bar - Onsite bar.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 9 for adults and EUR 4.50 for children
  • A bar/lounge

Restaurants on site

  • Bar

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance

More

  • 1 building
  • 5 floors
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 9.00 for adults and EUR 4.50 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
Property Registration Number 8976

Property is also known as

Grande Pensão Alcobia
Grande Pensão Alcobia Hotel Lisbon
Grande Pensao Residencial Alcobia Hotel Lisbon
Grande Pensao Residencial Alcobia Lisbon
Grande Pensão Alcobia Hotel
Grande Pensão Alcobia Lisbon
Grande Pensão Alcobia Hotel Lisbon

Grande Pensão Alcobia Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 148 out of 651 reviews" "
Rating 8 - Good. 302 out of 651 reviews" "
Rating 6 - Okay. 144 out of 651 reviews" "
Rating 4 - Poor. 40 out of 651 reviews" "
Rating 2 - Terrible. 17 out of 651 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Lynda

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Great location, off the tourist track, yet minutes from all one wants to see in old Lisboa. Can't beat the location. Our room was "city view" - looked onto derelect buildings, but that's what made it quiet. Anyway, the views were right around the corner - sights of old Lisboa, monuments, churches, walk or cable cars, cafes, restaurants - loved walking everywhere. Put your cell phone down and just walk!
Stayed 4 nights in Sep 2024

6/10 Okay

Paul

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
No plug for tub, 1 of 2 shower doors missing, a/c sounded like a small engine. Very noisy. The bright spot was reception, very welcoming and location great for getting around.
Stayed 4 nights in Sep 2024

8/10 Good

Ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, charming hotel
Good location right near a piazza with lots of food options. Near #28 tram stop. Grocery store nearby too
Stayed 5 nights in Apr 2024

10/10 Excellent

Jai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location and very clean.
Our stay was absolutely wonderful. The staff were exceptionally kind and helpful, making us feel welcome throughout our visit. We were delighted with the beautiful view from our balcony, which added a special touch to our overall experience. The only downside was the absence of a "Do Not Disturb" sign, which unfortunately led to my partner being woken up by room service while he was unwell. Despite this minor inconvenience, we thoroughly enjoyed our stay and would highly recommend this hotel.
Stayed 3 nights in Jul 2024

6/10 Okay

Sarah

Traveled with partner
Liked: Staff & service, amenities
We had a good stay here. The building is older, but lots of character and good location. The staff was lovely and breakfast was great!
Stayed 2 nights in Mar 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stay was good, but the place is old and could use some renovation. No elevators.
Stayed 3 nights in Jun 2024

4/10 Poor

Roisin

Disliked: Property conditions & facilities, room comfort
Very underwhelming - not as pictured.
Room very different from those displayed on website - dark, small window and very little floor space. Constant smell of old and damp. Room was also quite loud, and we could hear people as they walked past the room. We were woken up one night by another room coming back. The bathroom had no windows, and the shower hot/cold signals were the wrong way around. The hotel also had a lot of stairs, some unavoidable - certainly not accessible to those with any disabilities/children. The room had very good air con, keeping it cool. The room was also cleaned each day, with fresh towels.
Stayed 2 nights in Jun 2024

2/10 Terrible

Kristi

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t do it!
The first impression when walking into this hotel was the overwhelming perfume smell. It burned our eyes. It was so strong. Secondly, the rooms were about the size of a dorm room, and the beds were as hard as a rock. Our room smelled OK, but the other party with us had a sewer smell the whole stay. Other hotels we stayed at in Portugal had some kind of a common room where you could hang out or play cards… This hotel kicked us out of the breakfast nook area, which was really the only place with chairs, so that was disappointing. I really considered taking a loss and finding any other hotel in Lisbon to stay.
Stayed 2 nights in May 2024

10/10 Excellent

Ludmila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, very helpful staff at the reception. Excellent location - easy for Uber pick up - parking lot an opposite the entrance, easy for trams, metro and plenty of dining options. Very clean, nice breakfast, relatively quiet (mind you are in the middle of the city). There are a few flights of stairs before you get to the lift, so not very suitable for people with reduced mobility. But great experience overall and definitely would stay again.
Stayed 5 nights in Jun 2024

10/10 Excellent

Heather

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were all very unique. The friendliness and helpfulness of the staff really stood out! The breakfast they delivered to our room was excellent! It is located up a steep hill but it’s near the university and has wonderful views.
Stayed 3 nights in May 2024

8/10 Good

Matyas

Traveled with family
Liked: Cleanliness, staff & service
Amazing Service, very noisy street in the night.
Service very well, noisy in the night.
Stayed 1 night in May 2024

2/10 Terrible

Christopher

Traveled with partner
Disliked: Amenities
NIGHTMARE… Over booked the hotel, didn’t tell us till we arrived that they had moved us to their sister hotel. Reception told us it was a the “nicer” hoteo but as we later found out the room is a closet, maybe a foot all around the bed and a window that looks right at a wall. The room we had booked we payed extra for an upgraded city view and was a good sized room. No one was very helpful in fixing the issue. They are hoping there’s “maybe” a better room tomorrow but we were not offered any compensation in the meantime. I am not normally a complainer but in all the hotels I’ve ever stayed in I have never had this happen, not to mention when I book months in advance. Not a great way to be welcomed to a new city and hotel. Also it is quite disappointing I wasn’t notified of this sooner when I could have canceled and rebooked, it feels like that was an intentional decision as now almost all hotels in area are booked and we are stuck with our closet.
Stayed 4 nights in May 2024

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Short Break in Lisbon
A very friendly and helpful staff, basic hotel but well situated for the centre of Lisbon and easy to get around. Metro station Rossio close by and journey to airport by metro was 35 minutes. The hotel reception was reached by a flight of stairs and a further flight of stairs to the access lift for rooms above. Breakfast was continental at 8 euros each and plentiful. A bagage room is available to leave suitcases on departure days.
Stayed 4 nights in Apr 2024

6/10 Okay

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024

8/10 Good

Emily

Traveled with partner
Liked: Cleanliness, staff & service
The staff at the desk were very nice. We stayed in two different rooms because of a change in plans. One room was supposed to be superior and it was very beautiful but had some drawbacks - the shower didn't drain, the shower head is the kind that could be handheld and it fell off on top of me (causing me to slip and almost fall), there were no trash bins, it was crazy loud at 7am with construction right outside our window (not the hotel's fault but still an issue and in our other room, every time someone closed their door our walls shook and in both rooms the beds were incredibly hard), no drawers to put stuff, the outlet next to the bed didn't work... BUT despite all of that, it's a fantastic location and if you can get an affordable enough price then it's worth it. There's even a small elevator after you go up one flight of stairs.
Stayed 1 night in Apr 2024

10/10 Excellent

Jared

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service. Clean space.
Stayed 2 nights in Apr 2024

8/10 Good

Deborah, Lynchburg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Nicole

Stayed 3 nights in Apr 2024

10/10 Excellent

Juan

Stayed 2 nights in Apr 2024

4/10 Poor

Sofia

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Wouldn’t stay here again
The main issue we had was the horrendous smell of drains in the bedroom. We didn’t complain when we arrived as it was only light, but as the days passed it got so much worse. The room apart from that was okay, with the basics needed for a few nights. View from room was to an abandoned building which wasn’t ideal, and the area around the hotel is quite rough.
Stayed 3 nights in Mar 2024

4/10 Poor

David

Disliked: Staff & service, property conditions & facilities, room comfort
They did not have Hair conditioner or bar soap, no glass or coffee accessories in the room, no small amenities in bathroom, no Kleenex, q-tips, in room only one chair. Breakfasts were substandard, nothing hot, no toaster, pastries not so good since there is fabulous pastries in Portugal. The elevator was tiny, no mention of 2 flights of walk up before lobby. Staff was pretty helpful with maps directions and taxis. However, very centrally located to see a lot of the important sights.
Stayed 3 nights in Mar 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great budget location for town and all the sights.
Excellent service - we have stayed here before but the warm welcome was definitely appreciated. Lovely room, outstanding view of the castle hill. Room well presented. Only issue was the shower dial which sticks out of the wall by 10cm at just below face height which my friend fell onto after slipping in the shower which gave her a nasty black eye. It was partly her fault for being clumsy but also probably not the best design especially in a hotel. I would definitely stay here again but just take more care in the shower!
Stayed 2 nights in Feb 2024

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great budget hotel centrally located
Great hotel in a very central location. For the price the room was great and I felt very safe there on my own. There was always someone on reception I’d I needed them and they let me into my room early which I was very happy with. Easy to get to the metro in about 3 mins.
Stayed 2 nights in Feb 2024

10/10 Excellent

Olga

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exellent
Location is great, comfortable room.
Stayed 3 nights in Dec 2023

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lisbon
Great location to Metro, bus and train and old part of city. Lots of eateries and shopping. Loved all the outdoor cafes. Great breakfast. Friendly staff. Elevator starts on 2nd floor so a few stairs coming up. Staff will help. Would return.
Stayed 4 nights in Oct 2023