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EPIC SANA Marques Hotel

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for EPIC SANA Marques Hotel

Indoor pool, outdoor pool, pool umbrellas, sun loungers
Lobby
2 restaurants, breakfast, lunch, dinner served; Italian cuisine
Couples treatment rooms, sauna, spa tub, steam room, body treatments
View from property

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Spa
    Spa
  • Room service
    Room service
  • Gym
    Gym
  • Air conditioning
    Air conditioning

Explore the area

Map
Avenida Fontes de Pereira de Melo, 8, Lisbon, 1069-310
  • Eduardo VII Park
    3 min walk
  • Marquis of Pombal Square
    3 min walk
  • Avenida da Liberdade
    5 min walk
  • Lisbon (LIS-Humberto Delgado)
    16 min drive

Room options

View all photos for Deluxe Double or Twin Room

Premium bedding, Select Comfort beds, minibar, in-room safe

Deluxe Double or Twin Room

  • 253 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Family Room

Premium bedding, Select Comfort beds, minibar, in-room safe

Family Room

  • 506 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Deluxe Suite

Deluxe Suite | View from room

Deluxe Suite

  • 506 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite

Premium Suite | Premium bedding, Select Comfort beds, minibar, in-room safe

Premium Suite

  • 603 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Double or Twin Room

Premium Double or Twin Room | Premium bedding, Select Comfort beds, minibar, in-room safe

Premium Double or Twin Room

  • 334 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds
Indoor pool
EPIC SANA Lisboa Hotel
Pool
Spa
Free WiFi
Restaurant
4.8 out of 5, Exceptional, (1003)
The price is $207
per night
$228 total
includes taxes & fees
Dec 6 - Dec 7
EPIC SANA Lisboa Hotel

About the neighborhood

Lisbon

With a stay at EPIC SANA Marques Hotel, you'll be centrally located in Lisbon, within a 5-minute walk of Avenida da Liberdade and Marquis of Pombal Square. .This luxury hotel is 1.5 mi (2.4 km) from Rossio Square and 1.9 mi (3 km) from Campo Grande.

What's nearby

  • Eduardo VII Park - 3 min walk - 0.2 miles
  • Marquis of Pombal Square - 3 min walk - 0.2 miles
  • Avenida da Liberdade - 5 min walk - 0.3 miles
  • Santa Justa Elevator - 3 min drive - 1.7 miles
  • Rossio Square - 3 min drive - 1.6 miles

Getting around

  • Entrecampos Station - 2 min drive
  • Parque Station - 4 min walk
  • Humberto Delgado Airport (LIS) - 16 min drive

Restaurants

  • ‪A Padaria Portuguesa - ‬3 min walk
  • ‪Terraço Chill-Out Limão - ‬5 min walk
  • ‪Burger King - ‬1 min walk
  • ‪Balcão do Marquês - ‬3 min walk
  • ‪O Cacho Dourado - Actividades Hoteleiras - ‬4 min walk

About this property

EPIC SANA Marques Hotel

Luxury hotel connected to a shopping center in Lisbon City Center with 2 restaurants
EPIC SANA Marques Hotel offers 379 accommodations with minibars and laptop-compatible safes. Select Comfort beds feature premium bedding. A pillow menu is available. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include bathrobes, bidets, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
The onsite spa has 4 treatment rooms including rooms for couples. Services include hot stone massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Make yourself at home in one of the 379 guestrooms featuring minibars. Your Select Comfort bed comes with premium bedding. Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and bidets.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, an indoor pool, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy Italian cuisine at ALLORA Restaurant & Bar, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Lisbon? This hotel has 23056 square feet (2142 square meters) of space consisting of a conference center and 18 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
ALLORA Restaurant & Bar - This restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Skypool Lounge - This poolside rooftop bar serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open select days.
The Garden - This restaurant serves breakfast only. Open daily.
Lobby Bar - This bar serves light fare only. Open daily.
24-hour room service is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Secured, covered self parking on site (EUR 25 per day)
  • Secured, covered valet parking on site (EUR 25 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • ALLORA Restaurant & Bar
  • Lobby Bar
  • Skypool Lounge
  • The Garden

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Indoor pool (guest access)
  • Outdoor pool
  • Piano
  • Sauna
  • Steam room

Family friendly

  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 18 meeting rooms
  • Conference center (23,056 square feet of space)

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 13 floors
  • Banquet hall
  • Built in 2004
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 12 and up, and test must have been administered no more than 48 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 14 days prior to check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 55 per vehicle (one-way, maximum occupancy 4)
  • Covered self parking fee: EUR 25 per day
  • Covered valet parking fee: EUR 25 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Property Registration Number 1519

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 16 years old are not allowed in the spa

Property is also known as

Hotel SANA Lisboa
Lisboa SANA Hotel
SANA Hotel Lisboa
SANA Lisboa
SANA Lisboa Hotel
SANA Lisboa Hotel Lisbon
SANA Lisboa Lisbon
Sana Park Lisboa Lisbon
SANA Lisboa Hotel
EPIC SANA Marques Hotel Hotel
EPIC SANA Marques Hotel Lisbon
EPIC SANA Marques Hotel Hotel Lisbon

Reviews

9.8

Exceptional

Rating 10 - Excellent. 863 out of 1001 reviews" "
Rating 8 - Good. 99 out of 1001 reviews" "
Rating 6 - Okay. 23 out of 1001 reviews" "
Rating 4 - Poor. 10 out of 1001 reviews" "
Rating 2 - Terrible. 6 out of 1001 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Salvador, North Bay Village

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This establishment was top notch, not just from the property itself, BUT MAINLY the PERSONNEL there really do go above & beyond to make sure that you have a pleasant stay. THEY WERE PHENOMENAL, from concierges Karim Aly & Elise Pena, to bar mgr. Jesse James, Patricia at Garden restaurant, Felipa in spa & Mgr. Sandra. FANTASTIC! WILL DEF. stay there again! Thanks for your hard work & dedication to making our visit outstanding!
Stayed 6 nights in Aug 2024

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel had everything you could have wanted. With a great location it was the ideal spot to stay for a couple of nights as you explore the beautiful city of Lisbon. We got engaged whilst we were here so will always be a special place for us.
Stayed 4 nights in Aug 2024

10/10 Excellent

Donal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Aug 2024

10/10 Excellent

Craig Lee, Bristol

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Very clean with helpful staff. We thoroughly enjoyed our stay. The room was very luxurious and the rooftop pool is amazing.
Stayed 7 nights in Aug 2024

10/10 Excellent

Hee

Liked: Cleanliness, staff & service, property conditions & facilities
Staff members were very friendly and tremendously accommodating.
Stayed 4 nights in Aug 2024

10/10 Excellent

Henry

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely 5 star property with excellent acces and amenities
Stayed 3 nights in May 2024

2/10 Terrible

Ricardo

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
desagradable experiencia
La peor experiencia que he tenido en mi vida. Reservé un cuarto premium a través de Hotels.com para disfrutar 4 noches en Lisboa con mi esposa. Al llegar me asignaron un cuarto en la primera planta a la calle , sobre una de las avenidas más transitadas de Lisboa (quiero consignar que pese a mi privilegio gold tampoco me dieron upgrade solicitado). Al entrar al cuarto , con él ruido ensordecedor de sirenas , ambulancias o bomberos qué pasaban pido que por favor se me cambie de cuarto, me responden qie el hotel estaba lleno pero al día siguiente lo harán, el próximo día vjvl a llamar y me piden disculpas diciendo que el cambio lo harán el próximo día. Les explico que las sirenas nos despiertan 3 a 4 veces en la noche. El día siguiente tampoco me realizan el cambio y el último día, me apersono al front desk y el manager on duty llamado Karim de mala manera me dice que debo dirigirme a la dirección General y hacer el reclamo.... conclusión 4 noches sin dormir habiendo pagado mas de 1100 euros . Desecpcionante y la peor experiencia en un hotel en toda mi vida.
Stayed 4 nights in Jun 2024

8/10 Good

Ebru

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2024

8/10 Good

Hugh C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very helpful.This Hotel was lovely but not as close to the Water as I had hoped
Stayed 2 nights in Aug 2024

2/10 Terrible

Rachel

Stayed 4 nights in Aug 2024

10/10 Excellent

Rowan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellence
Amazing location Amazing staff room was great and gym was also very good , the food and breakfast was excellent , special thanks to Naresh the Bellman and Elisa Pena at the front desk excellent staff members
Stayed 4 nights in Aug 2024

10/10 Excellent

Tracey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel
Stayed 3 nights in Aug 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was amazing
Stayed 2 nights in Aug 2024

10/10 Excellent

MATTHEW

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely Hotel
Stayed 3 nights in Jun 2024

10/10 Excellent

Edward

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A pretty much faultless experience. The staff were polite, friendly and extremely helpful. The beds were comfortable. The rooms were cool and of a decent size. The rooftop pool was well-serviced throughout. I particularly liked the welcome trio of cakes and the way the rooftop pool staff handed out complimentary snacks to people on sun-loungers.
Stayed 6 nights in Aug 2024

10/10 Excellent

Natalie, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

Sargiss

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very elegant hotel
Stayed 3 nights in Aug 2024

10/10 Excellent

Jacinta

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic experience, setting a very high bar! Great staff, exceptional housekeeping.
Stayed 4 nights in Aug 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was on a solo trip. It was a wonderful experience! I felt safe; the hotel was lovely, and I could easily access the rest of the city.
Stayed 1 night in Aug 2024

10/10 Excellent

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and best buffett breakfast!
Stayed 2 nights in Aug 2024

10/10 Excellent

Leon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, friendly front desk, thanks to Caroline, great personality and amazing knowledge on recommendation on and around the town. Thanks.
Stayed 8 nights in Jul 2024

10/10 Excellent

Habbiegale

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely LOVED this hotel. The staff were so kind and attentive. Being from the US and coming to Portugal was a game changer. However, my sister snd I felt EXTREMELY safe and secured. I will be staying her again. P.S— thank you so much for the champagne. I absolutely enjoyed my birthday as well as the spa that my sister booked.
Stayed 6 nights in Jul 2024

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 2 nights in Aug 2024