The lady that checked me in was 30 minutes late and was VERY unprofessional. I stood outside in an alley with dirty garbage after 24 hours of travel to get there, and she barely communicated she would be late. Once she arrived, she wanted to take pictures of my vaccine records (which is fine) and of my passport (NOT fine). I told her no, as we are taught to not let others have that information besides viewing it, which seemed to cause some tension. She sat down on the chair during all of this in the room which is ignorant. Then the real issues began. I laid down in the most uncomfortable bed I had ever been in, and people in the alley were SCREAMING until 3:00am, banging on the door from the alley that directly was in the apartment, garbage cans were being rolled around, glass was breaking. I felt UNSAFE. I stayed awake all night, afraid for my safety. When the morning came around and I went to shower, there was NO hot water. I messaged everything to the lady that checked me in, and she told me I had no reason to feel unsafe (excuse me???), and that there is nothing that can be done for the noise or shower. I was supposed to stay for two nights, and left after one and am demanding a refund through Expedia. This property should NOT be advised.