6/10 Okay
Rebecca J.
Feb 2, 2024
Liked: Cleanliness
Significant flaws with a beautiful apartment
The main downside is the lack of hot water at the property. Two people can shower and then it goes cold. After a rainy day on the slopes all guests want to shower in a reasonable time frame to warm up but it was not possible. I have sent a message to the owner and asked the property manager 3 times about this but am yet to hear back from the owner. I was told the lack of hot water is a known issue, but disappointingly it is not in the decription and we weren't informed before arrival. The overall communication is poor, I had to chase for arrival information 1-2 days before arrival and we were left to our own devices to find out where things are. A welcome pack would be useful to know where ski storage is, where the bins are etc. Advantages of the apartment are that it is new, generally well equipped and in a great location.
Rebecca J.
Stayed 7 nights in Jan 2024