Good: 1) the staff were friendly & helpful. They replied patiently about my questions where to get to the city, super market nearby, bus stops, bus scedules. 2) Breakfast: many & good choices, didn't expect than I thought. Staff: good service, one staff even remember what beverage I ordered the next day; I didn't tell her and she served me a cup of cappuccino on my table. 3) Quite: I stayed at the highest floor (5th/F). Bad: 1) the pillow was too soft, my back neck was uncomfortable during sleeping. I need a hard pillow. 2) Distance: It took 25 minutes from the hotel to the city/main train station. There was a a big supermarket & kind of a small shopping malls nearby (5 minutes walk).