No one told us during check-in that housekeeping was only available if requested. There was nothing in the room to tell us that housekeeping was not available unless requested by a certain time, daily. I have been in hotels that don't have daily service. In all cases, a small sign in the bathroom tells you what to expect. There was none at this hotel - so disappointing to return to our room for 3 days and not have cleaning done in our room.
Rooms are dark, even during the day.; Walls, furniture are also dark. Needs updating.
Calling to ask for towels, blankets, or anything was handled promptly. We rarely waited more than 15 minutes for things we asked for. Employees were all pleasant, friendly, and helpful.