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Virgin Hotels Las Vegas, Curio Collection by Hilton

4.5 star property

Choose dates to view prices

Photo gallery for Virgin Hotels Las Vegas, Curio Collection by Hilton

Seasonal outdoor pool, open 9:00 AM to 6:00 PM, cabanas (surcharge)
Villa, 1 King Bed (Richards) | View from room
Meeting facility
55-inch LCD TV with cable channels, TV, Netflix
4 bars/lounges, poolside bar

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

Map
4455 Paradise Rd, Las Vegas, NV, 89169
  • Thomas and Mack Center
    ‪17 min walk‬
  • T-Mobile Arena
    ‪4 min drive‬
  • Las Vegas Convention Center
    ‪4 min drive‬
  • Las Vegas, NV (LAS-Harry Reid Intl.)
    ‪4 min drive‬

Room options

View all photos for Grand Suite, 1 King Bed (Ruby, Strip View, Chamber)

1 bedroom, minibar, in-room safe, laptop workspace

Grand Suite, 1 King Bed (Ruby, Strip View, Chamber)

  • 700 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Hearing Accessible (Ruby, Strip View, Chamber)

1 bedroom, minibar, in-room safe, laptop workspace

Suite, 1 King Bed, Hearing Accessible (Ruby, Strip View, Chamber)

  • 700 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Ruby, Strip View, Chamber)

1 bedroom, minibar, in-room safe, laptop workspace

Suite, 1 King Bed (Ruby, Strip View, Chamber)

  • 700 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Roll-in Shower (Ruby, Chamber, Mob/Hearing Accessible)

1 bedroom, minibar, in-room safe, laptop workspace

Suite, 1 King Bed, Roll-in Shower (Ruby, Chamber, Mob/Hearing Accessible)

  • 700 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Resort, Strip View, Chamber)

1 bedroom, minibar, in-room safe, laptop workspace

Room, 1 King Bed (Resort, Strip View, Chamber)

  • 460 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Resort, Chamber)

55-inch LCD TV with cable channels, TV, Netflix

Room, 1 King Bed (Resort, Chamber)

  • 460 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible (Resort, Chamber, Roll-In Shower)

55-inch LCD TV with cable channels, TV, Netflix

Room, 1 King Bed, Mobility Accessible (Resort, Chamber, Roll-In Shower)

  • 460 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Hearing Accessible (Resort, Strip View, Chamber)

1 bedroom, minibar, in-room safe, laptop workspace

Room, 1 King Bed, Hearing Accessible (Resort, Strip View, Chamber)

  • 460 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Canyon, Oasis, Chamber)

1 bedroom, minibar, in-room safe, laptop workspace

Suite, 1 King Bed (Canyon, Oasis, Chamber)

  • 1323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed (Ruby, Chamber)

55-inch LCD TV with cable channels, TV, Netflix

Grand Suite, 1 King Bed (Ruby, Chamber)

  • 700 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed, Hearing Accessible, Corner (Ruby)

1 bedroom, minibar, in-room safe, laptop workspace

Grand Suite, 1 King Bed, Hearing Accessible, Corner (Ruby)

  • 757 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed, Corner (Ruby, Chamber)

55-inch LCD TV with cable channels, TV, Netflix

Grand Suite, 1 King Bed, Corner (Ruby, Chamber)

  • 757 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible, Bathtub (Resort, Chamber, Bathtub)

1 bedroom, minibar, in-room safe, laptop workspace

Room, 1 King Bed, Mobility Accessible, Bathtub (Resort, Chamber, Bathtub)

  • 460 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Mobility Accessible (Resort, Chamber, Roll-In Shower)

1 bedroom, minibar, in-room safe, laptop workspace

Room, 2 Queen Beds, Mobility Accessible (Resort, Chamber, Roll-In Shower)

  • 460 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Hearing Accessible (Resort, Chamber)

55-inch LCD TV with cable channels, TV, Netflix

Room, 1 King Bed, Hearing Accessible (Resort, Chamber)

  • 460 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Hearing Accessible (Resort, Chamber)

1 bedroom, minibar, in-room safe, laptop workspace

Room, 2 Queen Beds, Hearing Accessible (Resort, Chamber)

  • 460 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Resort, Chamber, Strip View)

1 bedroom, minibar, in-room safe, laptop workspace

Room, 2 Queen Beds (Resort, Chamber, Strip View)

  • 460 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Resort, Chamber)

1 bedroom, minibar, in-room safe, laptop workspace

Room, 2 Queen Beds (Resort, Chamber)

  • 460 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Suite, 2 Queen Beds (Ruby, Strip View, Chamber)

55-inch LCD TV with cable channels, TV, Netflix

Grand Suite, 2 Queen Beds (Ruby, Strip View, Chamber)

  • 700 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Hearing Accessible (Ruby, Chamber)

1 bedroom, minibar, in-room safe, laptop workspace

Room, 2 Queen Beds, Hearing Accessible (Ruby, Chamber)

  • 700 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Suite, 2 Queen Beds (Ruby, Chamber)

55-inch LCD TV with cable channels, TV, Netflix

Grand Suite, 2 Queen Beds (Ruby, Chamber)

  • 700 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Resort, Dog, Chamber)

1 bedroom, minibar, in-room safe, laptop workspace

Room, 1 King Bed (Resort, Dog, Chamber)

  • 460 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Resort, Strip View, Dog, Chamber)

1 bedroom, minibar, in-room safe, laptop workspace

Room, 1 King Bed (Resort, Strip View, Dog, Chamber)

  • 460 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Resort, Dog, Chamber)

1 bedroom, minibar, in-room safe, laptop workspace

Room, 2 Queen Beds (Resort, Dog, Chamber)

  • 460 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite, 1 King Bed (Canyon, Grand Chamber)

Deluxe Suite, 1 King Bed (Canyon, Grand Chamber) | Living area | 55-inch LCD TV with cable channels, TV, Netflix

Deluxe Suite, 1 King Bed (Canyon, Grand Chamber)

  • 900 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Ruby, Chamber)

1 bedroom, minibar, in-room safe, laptop workspace

Suite, 1 King Bed (Ruby, Chamber)

  • 700 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, Corner (Opal, Chamber)

1 bedroom, minibar, in-room safe, laptop workspace

Grand Room, 1 King Bed, Corner (Opal, Chamber)

  • 604 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, Hearing Accessible, Corner (Opal, Chamber)

1 bedroom, minibar, in-room safe, laptop workspace

Grand Room, 1 King Bed, Hearing Accessible, Corner (Opal, Chamber)

  • 604 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Villa, 1 King Bed (Opal, 1 Bedroom, 2 Story Villa)

Grand Villa, 1 King Bed (Opal, 1 Bedroom, 2 Story Villa) | Living area | 55-inch LCD TV with cable channels, TV, Netflix

Grand Villa, 1 King Bed (Opal, 1 Bedroom, 2 Story Villa)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Villa, 1 King Bed (Opal, 1 Story)

Terrace/patio

Deluxe Villa, 1 King Bed (Opal, 1 Story)

  • Sleeps 2
  • 1 King Bed

View all photos for Villa, 1 King Bed (Opal, 1 Bedroom, 1 Story)

Villa, 1 King Bed (Opal, 1 Bedroom, 1 Story) | Living area | 55-inch LCD TV with cable channels, TV, Netflix

Villa, 1 King Bed (Opal, 1 Bedroom, 1 Story)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Ruby, Dog, Chamber)

1 bedroom, minibar, in-room safe, laptop workspace

Suite, 1 King Bed (Ruby, Dog, Chamber)

  • 700 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed, Corner (Ruby, Dog, Chamber)

1 bedroom, minibar, in-room safe, laptop workspace

Grand Suite, 1 King Bed, Corner (Ruby, Dog, Chamber)

  • 700 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite, 2 Queen Beds (Ruby, Dog, Chamber)

1 bedroom, minibar, in-room safe, laptop workspace

Grand Suite, 2 Queen Beds (Ruby, Dog, Chamber)

  • 700 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Las Vegas

A stay at Virgin Hotels Las Vegas, Curio Collection by Hilton places you in the heart of Las Vegas, within a 5-minute drive of Thomas and Mack Center and T-Mobile Arena. .This casino resort is 1.9 mi (3.1 km) from Las Vegas Convention Center and 5.5 mi (8.8 km) from Las Vegas Premium Outlets North.
View more Resorts in Las VegasOpens in a new window

What's nearby

  • Thomas and Mack Center - 17 min walk - 0.9 miles
  • MGM Grand Casino - 3 min drive - 1.5 miles
  • T-Mobile Arena - 4 min drive - 1.8 miles
  • Bellagio Casino - 4 min drive - 1.6 miles
  • Las Vegas Convention Center - 4 min drive - 2.0 miles

Getting around

  • Ballys and Paris Las Vegas Monorail Station - 3 min drive
  • Las Vegas International Airport Station - 5 min drive
  • Harry Reid Intl. Airport (LAS) - 4 min drive

Restaurants

  • ‪Piranha Nightclub - ‬7 min walk
  • ‪Hofbrauhaus Las Vegas - ‬4 min walk
  • ‪Gangnam Asian BBQ Dining - ‬3 min walk
  • ‪Funny Library Coffee Shop - ‬1 min walk
  • ‪Big Chicken - ‬3 min walk

About this property

Virgin Hotels Las Vegas, Curio Collection by Hilton

Luxury resort with 7 restaurants and a casino
Virgin Hotels Las Vegas, Curio Collection by Hilton offers 1503 accommodations with minibars and laptop-compatible safes. 55-inch LCD televisions come with premium cable channels and Netflix.

Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and change of bedsheets can be requested.

Recreational amenities at the resort include a fitness center and a seasonal outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and massages.
Make yourself at home in one of the 1503 guestrooms featuring minibars and LCD televisions. Cable television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and complimentary bottled water, as well as phones with free local calls.
Try your luck at the casino and enjoy other recreational amenities including a fitness center and a seasonal outdoor pool. Additional amenities at this resort include concierge services, a ballroom, and lifeguards on site.
Enjoy American cuisine at One Steakhouse, one of the resort's 7 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the 3 coffee shops/cafes. Relax with a refreshing drink from the poolside bar or one of the 4 bars/lounges.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Free valet parking is available onsite.
One Steakhouse - This restaurant specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar.
Nobu - This restaurant specializes in Japanese cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Chow Fun - This restaurant specializes in Asian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Kassi Beach House - This poolside restaurant specializes in Italian cuisine and serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Kitchen at Commons Club - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open 24 hours. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Parking and transportation

  • Free covered self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 3 coffee shops/cafes
  • 4 bars/lounges
  • 7 restaurants
  • A poolside bar

Restaurants on site

  • Chow Fun
  • Kassi Beach House
  • Kitchen at Commons Club
  • Nobu
  • One Steakhouse

Things to do

  • 50 gaming tables
  • 650 slot machines
  • Casino (60,000 square feet of space)
  • Concerts/live shows
  • Gym
  • Seasonal outdoor pool
  • Sportsbook

Family friendly

  • Laundry facilities
  • Lifeguards on site
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Outdoor entertainment area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Spa

  • Deep-tissue massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Assistive listening devices
  • Doorbell and phone notification
  • Elevator (80 inch wide door)
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 18 floors
  • 3 buildings
  • Ballroom
  • Banquet hall
  • Built in 1995
  • Designated smoking areas
  • Lifeguards
  • Renovated entire property - December 2020

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
The name used to book the reservation must match the one used by the guest at check-in, along with matching photo identification. This property does not accept name changes for existing bookings.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per night
  • Resort fee: USD 54.42 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness/yoga classes
  • In-room bottled water
  • Internet access
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The swimming pool hours of operation vary with the season.

We should mention

The seasonal pool will be open from April to October
Pool access available from 9:00 AM to 6:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hard Rock
Hard Rock Hotel & Casino
Hard Rock Hotel & Casino Las Vegas
Hard Rock Las Vegas
Hard Rock Hotel Casino Las Vegas
Hard Rock Hotel Casino
Hard Rock Casino Las Vegas
Hard Rock Casino
Hard Rock Hotel Casino
Virgin Hotels Las Vegas Curio Collection by Hilton
Virgin Hotels Las Vegas, Curio Collection by Hilton Resort
Virgin Hotels Las Vegas, Curio Collection by Hilton Las Vegas

Virgin Hotels Las Vegas, Curio Collection by Hilton Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 4391 out of 7012 reviews
Rating 8 - Good. 1365 out of 7012 reviews
Rating 6 - Okay. 617 out of 7012 reviews
Rating 4 - Poor. 348 out of 7012 reviews
Rating 2 - Terrible. 291 out of 7012 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rigoberto

Liked: Cleanliness, staff & service, property conditions & facilities
It never felt crowded. The property was kept very clean. We were super impressed with the high quality (and expensive) complimentary toiletries! However, the pool and pool area seemed to be closed during our visit - bummer. :(
Stayed 2 nights in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place will go nack
Stayed 5 nights in Dec 2024

4/10 Poor

Anna

Traveled with pets
Liked: Cleanliness
Disliked: Staff & service, amenities
The front desk were not helpful. The strike of their workers was super noisy. Nothing was done by the management to help us with this unfortunate and noisy situation with strike.
Stayed 2 nights in Dec 2024

10/10 Excellent

Lynae

Stayed 1 night in Dec 2024

10/10 Excellent

Annel

Stayed 1 night in Dec 2024

8/10 Good

Debjani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mostly Good
This was a mostly good experience.We were upgraded to a room in the Ruby Tower that helped with easier access to the parking garage which was critical while traveling with two dogs. Pros: Centrally located but limited walkability. Excellent, spacious room with a good view. Easy and free parking. Dogs of any size are very welcome; the pet fee is reasonable. Good staff members. Cons: They were playing incredibly loud music to drown out the voices of their striking workers. This was awfully unpleasant and caused my dogs as well as me anxiety. The music was particularly bad in the pet relief and parking areas. The resort fee should vary by season (e.g., pool availability) and should be less for just a night's stay.
Stayed 1 night in Dec 2024

10/10 Excellent

james, upland

Stayed 1 night in Dec 2024

10/10 Excellent

Maddox

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Tammy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the Thomas and Mack and had complementary bus to and from the venue durin the NFR
Stayed 2 nights in Dec 2024

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Ian

Stayed 2 nights in Aug 2024

8/10 Good

LANI

Stayed 2 nights in Dec 2024

8/10 Good

Maxine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and staff very helpful and friendly
Stayed 2 nights in Dec 2024

10/10 Excellent

Eldon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 3 nights in Dec 2024

8/10 Good

lilliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Suzan

Stayed 3 nights in Dec 2024

10/10 Excellent

Christopher

Stayed 2 nights in Dec 2024

10/10 Excellent

Renzo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfy
Stayed 1 night in Nov 2024

10/10 Excellent

Mitchell

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay here with my wife. Will definitely come back!
Stayed 2 nights in Oct 2024

10/10 Excellent

Marco

Stayed 1 night in Dec 2024

6/10 Okay

Jamie

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Disappointing amazing qualit hotel
All of the staff were on strike and most of the facilities were closed
Stayed 1 night in Dec 2024

10/10 Excellent

Demetric

Liked: Cleanliness
Stayed 4 nights in Dec 2024

10/10 Excellent

Mark

Liked: Property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Christy

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Not as pleasant as previous stays
This was my fourth time staying here and always love this place. My most recent trip for the nfr was my worst experience. First off, a large strike with going on outside the hotel with various employees. Whenever you would go outside, you were greeted with yelling and when trying to walk across the street to go to the CVS, I was harassed by the employees that were striking and it was pretty horrible experience. Also, due to the strike, there were many restaurants that were closed or had funky hours making the trip and finding food at times challenging. We also had a horrible experience at two separate concerts regarding security. First experience, they would not offer ADA accommodation and the security lady was absolutely horrible to us regarding this. We ended up purchasing a vip table so we could be accommodate but continued to have issues with people stealing tables in front of us that did not pay and blocking our view. Second experience at another concert is a long story but was very disappointed with the outcome. Went to the spa for the first time and had a wonderful experience. Facilities are wonderful. It was very well thought out, clean and staff were amazing! I have never had a bad experience here before all of this and I really do love this hotel and hope that they will resolve the issues.
Stayed 3 nights in Dec 2024

10/10 Excellent

Marc

Liked: Staff & service
Stayed 1 night in Nov 2024