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Tru by Hilton Lancaster East

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tru by Hilton Lancaster East

Room, 2 Queen Beds, Non Smoking | Blackout drapes, iron/ironing board, free WiFi, bed sheets
Business center
Indoor pool
Exterior
Free daily buffet breakfast

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Pet friendly
    Pet friendly
  • Gym
    Gym
  • Laundry
    Laundry
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
2320 Lincoln Hwy E, Lancaster, PA, 17602
  • Amish Farm and House
    8 min walk
  • Dutch Wonderland
    8 min walk
  • Rockvale Outlets
    9 min walk
  • Lancaster, PA (LNS)
    21 min drive

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Non Smoking

  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

  • 399 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Hearing, Roll-in Shower)

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing, Roll-in Shower)

  • 399 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Hearing)

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

  • 399 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

avid hotel Lancaster, an IHG Hotel

Pool
Breakfast included
Parking included
Free WiFi
4.5 out of 5, Wonderful, (1009)
The price is $90
per night
$100 total
includes taxes & fees
Dec 9 - Dec 10
avid hotel Lancaster, an IHG Hotel

About the neighborhood

Lancaster

When you stay at Tru by Hilton Lancaster East in Lancaster, you'll be in a shopping district, within a 15-minute walk of Dutch Wonderland and American Music Theatre Lancaster. .This hotel is 3.2 mi (5.2 km) from Sight and Sound Theatre and 6.3 mi (10.1 km) from Franklin & Marshall College.

What's nearby

  • Amish Farm and House - 8 min walk - 0.5 miles
  • Dutch Wonderland - 8 min walk - 0.5 miles
  • Rockvale Outlets - 9 min walk - 0.5 miles
  • Tanger Outlets Lancaster - 10 min walk - 0.5 miles
  • American Music Theatre Lancaster - 12 min walk - 0.7 miles

Getting around

  • Lancaster Station - 14 min drive
  • Philadelphia Intl. Airport (PHL) - 85 min drive

Restaurants

  • ‪Chick-fil-A - ‬18 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪Texas Roadhouse - ‬3 min walk
  • ‪Golden Corral - ‬4 min walk
  • ‪Sonic Drive-In - ‬15 min walk

About this property

Tru by Hilton Lancaster East

Hotel with free breakfast, a short walk to Dutch Wonderland
Tru by Hilton Lancaster East offers 112 accommodations with hair dryers and irons/ironing boards. 55-inch Smart televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 112 guestrooms featuring refrigerators and Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include irons/ironing boards and blackout drapes/curtains, as well as phones with free local calls.
Take advantage of recreation opportunities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, an arcade/game room, and gift shops/newsstands.
A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru Hilton Lancaster East Hotel
Tru Hilton Lancaster East
Tru by Hilton Lancaster East Hotel
Tru by Hilton Lancaster East Lancaster
Tru by Hilton Lancaster East Hotel Lancaster

Tru by Hilton Lancaster East Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 612 out of 1003 reviews" "
Rating 8 - Good. 235 out of 1003 reviews" "
Rating 6 - Okay. 84 out of 1003 reviews" "
Rating 4 - Poor. 44 out of 1003 reviews" "
Rating 2 - Terrible. 28 out of 1003 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome resort!
Stayed 1 night in Jul 2024

8/10 Good

Felicita

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall okay place if you are staying for a night.
Stayed 1 night in Aug 2024

10/10 Excellent

Zofia

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 1 night in Aug 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Ervin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Entrance off of main road is extremely difficult to manage. Island edge needs Hi visibility yellow paint. Hilton needs to urge local Gov. to implement!!! Or install traffic lite… Stay was uneventful, staff courteous, remove fooseball tables, replace w/ couch!!! Thx
Stayed 1 night in Aug 2024

10/10 Excellent

Karen

Liked: Amenities
Stayed 2 nights in Aug 2024

10/10 Excellent

Shirley

Traffic noise from trucks on highway. Room looked sparse and not very cozy looking
Stayed 1 night in Aug 2024

10/10 Excellent

Carter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable bed and pillows, crate, control, clean bathroom with great water pressure
Stayed 1 night in Aug 2024

10/10 Excellent

Shirley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent! The room was clean.
Stayed 1 night in Aug 2024

10/10 Excellent

Roberto

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Elizabeth A

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for short stays. It has a hip and cheery vibe. Everyone was really friendly. Room was clean and the bed super comfortable, even the pillows!!
Stayed 1 night in Jul 2024

10/10 Excellent

Lizzie

Liked: Cleanliness, staff & service
Our second stay, great my husband and I love this place for short stays.
Stayed 2 nights in Aug 2024

4/10 Poor

Jonathan

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Beds were extremely hard. There was a lot of noise at night.
Stayed 1 night in Aug 2024

8/10 Good

EDDIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Spiro

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly
Stayed 1 night in Aug 2024

8/10 Good

Mike

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Theresa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay, Dina at the front desk was wonderful, cheery and very polite. Katie was very personable and polite and took care of the problem in our room with the electric curtain. The only thing we were not confirmed and told was about that we had to ask as guests for our room to be cleaned each day we stayed. The wet towels piled up in the bathroom and having a handicap person staying that was the only problem we encountered. In the pool room I noticed while swimming that there was not an AED machine in the pool room for emergencies. We noticed during breakfast that started at 7am through 10am. It was around 9am and they were running out of food. So it meant if you didn't wake up early then you didn't get a chance to have a breakfast. When asked if they had anymore pancake mix for the machine they checked and the staff said no the mix is done and they don't refill. So on that particular day there was no egg omelettes left, nor bacon, and pancakes. The only choices you had was oatmeal, cereal, and 3 english muffins. It just so happened we were not the only family coming down late for breakfast. Overall, my stay wa a pleasant one for being a first time customer at the Tru by Hilton.
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Clean, everyone was helpful and nice
Stayed 2 nights in Jul 2024

10/10 Excellent

Food

Stayed 1 night in Apr 2024

4/10 Poor

Diana

Traveled with family
Disliked: Cleanliness, amenities
extreme disappointment with my recent stay at your facility. This was my second time visiting this location, with the first visit being over a year ago. Unfortunately, I must say that the quality of service and experience has significantly declined since then. During our stay, my family and I encountered several issues that made our stay unpleasant and frankly unacceptable. Firstly, there were individuals running up and down the hallways (multiple times throughout the night), which posed a serious safety risk to my husband and toddler. This behavior was not only disruptive but also dangerous, almost knocked my husband over while holding our daughter. Furthermore, we had to endure excessive noise coming from the room above us at 3 AM, which disrupted our sleep and left us exhausted throughout our stay. Despite contacting management, the noise persisted, and it greatly affected our overall experience. Additionally, the cleanliness and upkeep of the facility were subpar. Throughout our two-night stay, we noticed boxes of food and drinks left outside various guests' doors for extended periods, creating a messy and unsanitary environment. This lack of cleanliness was disappointing and unexpected from your establishment. Overall, I am deeply disappointed with the decline in standards at your facility since my last visit. Our recent experience has left a lasting negative impression.
Stayed 2 nights in Jul 2024

8/10 Good

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Was great.. only issue we had was screaming and stomping the floor kid next to our room that went from 8 to 11 pm the first night we were there no fault of the hotel.. next night was quiet figured guest had left.
Stayed 2 nights in Jul 2024

10/10 Excellent

Xiomara

Stayed 1 night in Jul 2024

10/10 Excellent

Marleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Mike

Business traveler
Liked: Staff & service
Stayed 1 night in Jul 2024