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Tru by Hilton Lancaster East

2.5 star property

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Photo gallery for Tru by Hilton Lancaster East

Free daily buffet breakfast
Room, 2 Queen Beds, Non Smoking | Blackout drapes, iron/ironing board, free WiFi, bed sheets
Exterior
Indoor pool
Business center

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
$92
$83 nightly
$92 total
Total with taxes and fees
Mar 1 - Mar 2

Explore the area

View in a map
2320 Lincoln Hwy E, Lancaster, PA, 17602
  • Place, Tanger Outlets Lancaster
    ‪6 min walk‬
  • Place, Dutch Wonderland
    ‪6 min walk‬
  • Place, Amish Farm and House
    ‪8 min walk‬
  • Airport, Lancaster, PA (LNS)
    ‪14 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(63 reviews)
  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(114 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

8.8 out of 10
Excellent
(11 reviews)
  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Hearing)

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

9.0 out of 10
Wonderful
(10 reviews)
  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

9.6 out of 10
Exceptional
(10 reviews)
  • 399 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Hearing, Roll-in Shower)

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing, Roll-in Shower)

8.0 out of 10
Very good
(5 reviews)
  • 399 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

8.4 out of 10
Very good
(10 reviews)
  • 399 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

King Room

  • Sleeps 2

King Room - Hearing Accessible

  • Sleeps 2

King Room With Roll-in Shower-Mobility Accessible

  • Sleeps 2

Guest Room With 2 Queen Beds, Mobility Accessible With Roll-in Shower

  • Sleeps 4

2 Queen Beds Room

  • Sleeps 4

Hearing Accessible Room With 2 Queen Beds And Roll-in Shower

  • Sleeps 4

Room With Two Queen Beds-Hearing Accessible

  • Sleeps 4

Similar properties

Lobby
La Quinta Inn & Suites by Wyndham Lancaster
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.5 out of 5, Wonderful, 1,260 reviews
$82 nightly
The price is $91
Mar 22 - Mar 23
Total with taxes and fees
La Quinta Inn & Suites by Wyndham Lancaster

About the neighborhood

Lancaster

When you stay at Tru by Hilton Lancaster East in Lancaster, you'll be in a shopping district, a 2-minute drive from Dutch Wonderland and 6 minutes from Sight and Sound Theatre. .This hotel is 13.7 mi (22.1 km) from Spooky Nook Sports and 0.4 mi (0.7 km) from Amish Farm and House.

What's nearby

  • Tanger Outlets Lancaster - 6 min walk - 0.4 miles
  • Dutch Wonderland - 6 min walk - 0.4 miles
  • Amish Farm and House - 8 min walk - 0.5 miles
  • Rockvale Outlets - 10 min walk - 0.5 miles
  • American Music Theatre Lancaster - 11 min walk - 0.6 miles

Getting around

  • Lancaster Station - 14 min drive
  • Philadelphia Intl. Airport (PHL) - 85 min drive

Restaurants

  • ‪Chick-fil-A - ‬18 min walk
  • ‪Texas Roadhouse - ‬3 min walk
  • ‪Golden Corral - ‬5 min walk
  • ‪Cracker Barrel - ‬13 min walk
  • ‪Sonic Drive-In - ‬12 min walk

About this property

Tru by Hilton Lancaster East

Tru by Hilton Lancaster East offers 112 accommodations with hair dryers and irons/ironing boards. 55-inch Smart televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 112 guestrooms featuring refrigerators and Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include irons/ironing boards and blackout drapes/curtains, as well as phones with free local calls.
Take advantage of recreation opportunities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, an arcade/game room, and gift shops/newsstands.
A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Built in 2017
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable/satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru Hilton Lancaster East Hotel
Tru Hilton Lancaster East
Tru by Hilton Lancaster East Hotel
Tru by Hilton Lancaster East Lancaster
Tru by Hilton Lancaster East Hotel Lancaster

Tru by Hilton Lancaster East Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 600 out of 1012 reviews
Rating 8 - Good. 233 out of 1012 reviews
Rating 6 - Okay. 96 out of 1012 reviews
Rating 4 - Poor. 41 out of 1012 reviews
Rating 2 - Terrible. 42 out of 1012 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Karim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
More variety and the bread too hard
Stayed 1 night in Sep 2025

8/10 Good

Elaine

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was great, room was quiet...pillows were not comfy so i shouldve brought my own. But woukd stay here again!
Stayed 1 night in Nov 2025

10/10 Excellent

Meredith

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Helpful front desk staff with good customer service. Easy check-in.
Stayed 1 night in Nov 2025

10/10 Excellent

Jenafer

Stayed 1 night in Nov 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities
Clean room and great location to everything
Stayed 2 nights in Nov 2025

6/10 Okay

Veronica

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Check in clerk was not at desk when entered. When he arrived to help us he mumbled. Traffic was noisy our room was on the highway side
Stayed 1 night in Nov 2025

10/10 Excellent

Julissa, Yonkers

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel nice staff
Stayed 1 night in Nov 2025

10/10 Excellent

Tyra

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Oct 2025

6/10 Okay

William

Stayed 1 night in Nov 2025

10/10 Excellent

Douglas

Stayed 1 night in Oct 2025

4/10 Poor

Christine

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
I’d not stay there again. It was not Hilton quality at all. Pictures of rooms on thr website looked way larger ( the angle the photos were taken are deceiving . The rooms were just boring. We got sick from the wall fan we both woke up with sore throat’s that went away after leaving the hotel. Rooms were not clean dirt on the corners/edges of the floor/stained floor, stained sheets and comforter, hallway smelled like urine, pool was ice cold and there was an over abundant smell of bleach in the pool area. Yogurt machine was empty by 8:15 and never replaced. Employee clothing- they wear sweatshirts and teeshirts looks unkept and lazy. This is not Hilton quality.
Stayed 1 night in Nov 2025

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, only complaint, noise from the highway.
Stayed 2 nights in Nov 2025

10/10 Excellent

Ed

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hard to find anything to criticize.
Stayed 1 night in Oct 2025

10/10 Excellent

VILMA

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
Very clean and comfortable
Stayed 2 nights in Oct 2025

2/10 Terrible

Dalasia

Traveled with partner
Disliked: Staff & service, property conditions & facilities
There was banging and stomping all night and Theyre was a dog that barked all night
Stayed 1 night in Oct 2025

8/10 Good

Bernice

Stayed 1 night in Nov 2025

10/10 Excellent

Sebastiano

Liked: Amenities
All was very good.
Stayed 1 night in Aug 2025

10/10 Excellent

Brenda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean, new and modern
Stayed 1 night in Oct 2025

10/10 Excellent

Jaime

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and organized. The front desk attendant was very helpful.
Stayed 2 nights in Oct 2025

10/10 Excellent

Nehoise

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were friendly and nice. The property was clean. The location is mear restaurants and shopping area.
Stayed 1 night in Oct 2025

2/10 Terrible

Denis

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Room to small no closet, space were to put la luggage no space for table only tiny ironing board hanging in the wall tiny refrigerator Pillows to flat. sink was clogged. Coffee in the lobby to cold TV screen had 2 lines that couldn’t see the image & colors clearly. First time at 1st floor room & it was not a pleasant experience. We asked in front desk to change our room we were told there was nothing available because it was fully booked.
Stayed 2 nights in Oct 2025

10/10 Excellent

Merchant

Liked: Cleanliness, staff & service, amenities
Super clean great price good breakfast
Stayed 1 night in Oct 2025

10/10 Excellent

Gregg

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Alec

Stayed 1 night in Oct 2025

4/10 Poor

Elizabeth

Traveled with family
Disliked: Cleanliness, room comfort

Did not get rest

Our room did not really appear clean. There was a lot of built up dust and dirt marks around edges and corners. The sheets felt rough on my skin. The absolute worst part of the stay was someone in the room above us loudly was (sounded like running) pounding noise on floor LITERALLY ALL NIGHT LONG, into the late morning. Was really strange hearing that all night. Made sleep impossible.
Stayed 1 night in Oct 2025