6/10 Okay
Michael, New York
Aug 23, 2024
Disliked: Amenities
I stayed for one night at the Lancaster Arts Hotel on my way to holiday in West Virginia from New York. I was attracted to the tasteful decor in the deluxe room I selected and to the bar and breakfast offered on site.
I arrived in a downpour of rain and was glad to part in a covered lot, but less glad to then have to walk a distance long enough to get drenched by the rain. That said, I was eager to get to my room and I was given a room on the second floor of what looks like the newest part of the hotel over the parking garage. This room looked nothing like the room in the picture: no exposed brick, no hardwood floors, furnishings below expectations. The receptionist granted my request to move rooms and placed me in a room on the fourth floor by the elevator. This room did have exposed brick, but still had wall-to-wall carpeting that made the room look like a highway hotel chain. The furnishings were odd, as was the lighting.
The bar had a good selection, though the bartender was distracted by conversation and was not attentive.
The breakfast was very poor. I am always especially disappointed when a hotel located in or near agriculture supplies a breakfast with cellophane-wrapped apples and other Sysco-looking options. I had coffee and a snack at the cafe nearby, which was good.
I chose this hotel as an alternative to cheaper options by the interstate and did not find that this hotel was worth the added cost. I would not recommend it.
Michael
Stayed 1 night in Aug 2024