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HOTEL QALASAYA

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for HOTEL QALASAYA

32-inch flat-screen TV with cable channels, TV
Standard Twin Room | In-room safe, free WiFi, bed sheets
Romantic Studio Suite | Private kitchen
32-inch flat-screen TV with cable channels, TV
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Parking included
  • Room service
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Jr Grau 240, Puno, PUNO, 0051
  • Casa del Corregidor
    2 min walk
  • La Hosteria
    1 min walk
  • Puno Station
    8 min walk
  • Juliaca (JUL-Inca Manco Capac Intl.)
    74 min drive

Room options

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, free WiFi, bed sheets

Standard Twin Room

  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room | In-room safe, free WiFi, bed sheets

Standard Double Room

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Romantic Studio Suite

Romantic Studio Suite | In-room safe, free WiFi, bed sheets

Romantic Studio Suite

  • 517 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Economy Quadruple Room

Economy Quadruple Room | In-room safe, free WiFi, bed sheets

Economy Quadruple Room

  • Sleeps 4
  • 2 Double Beds OR 1 Twin Bed

View all photos for Executive Studio Suite

Executive Studio Suite | In-room safe, free WiFi, bed sheets

Executive Studio Suite

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Puno

With a stay at HOTEL QALASAYA, you'll be centrally located in Puno, steps from Casa del Corregidor and Puno Plaza de Armas. .This hotel is 0.2 mi (0.4 km) from Puno Central Market and 0.3 mi (0.4 km) from Puno Cathedral.

What's nearby

  • Puno Plaza de Armas - 2 min walk
  • Pine Park - 2 min walk
  • Puno Cathedral - 3 min walk
  • Puno Central Market - 4 min walk
  • Puno Port - 2 min drive

Getting around

  • Puno Station - 8 min walk
  • Juliaca (JUL-Inca Manco Capac Intl.) - 74 min drive

Restaurants

  • ‪La Casona - ‬1 min walk
  • ‪Mojsa Restaurant - ‬2 min walk
  • ‪La Casa del Corregidor - ‬2 min walk
  • ‪Tulipans Restaurant & Pizzeria - ‬1 min walk
  • ‪La Hacienda Restaurant - ‬1 min walk

About this property

HOTEL QALASAYA

Hotel with free breakfast, steps from Casa del Corregidor
HOTEL QALASAYA offers 35 accommodations with safes and hair dryers. 32-inch flat-screen televisions come with cable channels. This Puno hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
Stay in one of 35 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones and safes, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a banquet hall.
Take advantage of the hotel's room service (during limited hours). A complimentary buffet breakfast is served daily from 6:00 AM to 9 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 9 AM.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Family friendly

  • Laundry facilities
  • Living room

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Accessibility

  • No elevator

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Property Registration Number 20364122242

We should mention

This property does not have elevators
Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Qalasaya
Hotel Qalasaya Puno
Qalasaya
Qalasaya Puno
HOTEL QALASAYA Puno
HOTEL QALASAYA Hotel
HOTEL QALASAYA Hotel Puno
Hotel Qalasaya by DOT Tradition
Hotel Qalasaya by Prima Collection

HOTEL QALASAYA Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 27 out of 59 reviews" "
Rating 8 - Good. 18 out of 59 reviews" "
Rating 6 - Okay. 9 out of 59 reviews" "
Rating 4 - Poor. 5 out of 59 reviews" "
Rating 2 - Terrible. 0 out of 59 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel Qalasaya is a unique modern hotel tower in the heart of bustling Puno, just off the main pedestrian boulevard. The room was clean and modern, with an excellent shower.
Stayed 2 nights in Aug 2024

10/10 Excellent

Roger

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were great, especially Stephanie. The rooms were super nice and spacious. Yummy breakfast and close to the main square. Will definitely be back.
Stayed 2 nights in Jun 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the front desk were wonderful, friendly and helpful. The beds were comfortable, the rooms warm and the water hot. The location can not be better, walking distance to Plaza de Armas. The view from the restaurant looks over the Lake and the city. Terrific buffet breakfast. Highly recommended!
Stayed 2 nights in Nov 2022

10/10 Excellent

Judith

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
One day in Puno.
Got to the hotel at 6 am and the attendant was not in the lobby. I had to ring the bell several times. He finally showed up 15 minutes later. I had just arrived from an over night bus ride where my husband and i had gotten no sleep so we were a little cranky. Receptionist allowed us to check in early at a cost of 24 dollars extra. Nice hot tea in lobby was appreciated. Beautiful breakfast on the 10th floor with breathtaking views of the city
Stayed 1 night in Sep 2022

8/10 Good

James

Traveled with family
Liked: Cleanliness, staff & service, amenities
The staff were extremely helpful and friendly. The only disappointment was that the elevator stopped working the evening we checked in. And being on the ninth floor, it made it tough to come and go freely for our stay.
Stayed 2 nights in Jun 2022

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great option in Puno
Great hotel, located very close to the main plaza in Puno. Lots of shops and restaurants close by. The rooms are very nice and quite spacious. Breakfast is very good and the restaurant on the 10th floor provides nice views of the city and Lake Titicaca. Staff are very friendly and helpful.
Stayed 3 nights in Oct 2021

4/10 Poor

Lourdes Ivalanny

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Experiencia desagradable.
No fue nada agradable. Para empezar no estaba abierto cuando llegamos, estuvimos tocando el timbre por casi 10 minutos. Para poder tomar un baño, tuve que esperar en el baño más de 15 minutos con el agua corriendo esperando a que saliera agua caliente. Hablé a recepción para preguntar y no me contestaron mi llamada. Unos minutos después me regresaron la llamada y me dijeron que tenía que esperar de 25 a 30 minutos corriendo el agua para que saliera caliente.
Stayed 1 night in May 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room (big and amazingly comfortable bed!)and service overall... the breakfast was the only downside (not ready on time and really poor choice).
Stayed 1 night in Nov 2019

10/10 Excellent

keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Fa tastic hotel. Great staff who were very helpful. Great breakfast. A short walk into town and about 10 minutes from Lake Titicaca. Highly recommended and fantastic value.
Stayed 1 night in Sep 2019

6/10 Okay

Alexey

Disliked: Property conditions & facilities
Not a 4* hotel, not even a solid 3*
Run-down and tired rooms and interior, poor views unless you are at the very top floor and facing Titicacaca. Poor breakfast and unremarkable service.
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveler

Disliked: Staff & service, property conditions & facilities
good location but didn't have a great experience
The hotel was in a fantastic location. There is an amazing view from the top floor at sun rise. When I arrived, the staff could not find my reservation. They ended up giving me a room with two single rooms rather than a queen bed. The worst of all, I got stuck in the lift between two floors in the basement for 10 mins. The hotel offered me a suite for the following night at 50% of a standard room rate.
Stayed 1 night in Jul 2019

8/10 Good

Matthew

Liked: Cleanliness
Well located but over priced
Location is good for festival, but the room, breakfast and service all below what you'd expect at this price
Stayed 7 nights in Feb 2019

8/10 Good

Yajie

Liked: Staff & service, room comfort
Convenient location and helpful staffs.
We booked two rooms and stayed for two nights. Overall experience was good and I would recommend this place. The good: Location is super convenient. Restaurants, shopping area, Plaza de Armas, all within walking distance. Staffs were very helpful. They don't all speak English, but they try everything they can to help and were super patient with my broken Spanish and communicatibg with me through Google translate. Not so good: We stayed at the rooms on 9th floor (with a view overlooking Lake Titicaca, which is super nice), the internet connection wasn't working most of the time. We had to reconnect every 5 mins or so, and the signal wasn't very good even when we were connected. We were there in mid Dec, and the locals were doing some pre-celebration for a festival in Feb, so there was a 3 Day parade over the weekend and the street was filled with people, music. I found it fun to watch but the friends travelling with us said the noise made it hard for them to fall asleep at night.
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortabke hotel that is centrally located to the historic center. Staff were very friendly and helpful.
Stayed 1 night in Nov 2018

10/10 Excellent

Robert

Lovely spacious room, quiet, warm and comfortable. Great panoramic views from the restaurant.
Stayed 1 night in Nov 2018

10/10 Excellent

Carmen, Puerto Rico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an excellent experience. The staff is very professional and nice.
Stayed 1 night in Nov 2018

8/10 Good

Julien

Great view and location
Great view and location
Stayed 1 night in Sep 2018

8/10 Good

Julls, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely views, on 3rd floor shower very weak but great location.
Stayed 1 night in Aug 2018

10/10 Excellent

Gus, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elegant hotel with an excellent view of the city
My wife and I had an excellent experience in this hotel where all the staff are very welcoming and friendly. They took care of all our needs including our return to Juliaca airport. The hotel installations are very beautiful and clean and we really feel like at home. The hotel is right across the street of Lima st. where you can shop all your souvenirs from the trip. Titicaca lake is only 15 minutes from here but from the dinner room in the 10 th floor you can see this wonder of the Andes.
Stayed 2 nights in Jan 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel Qalasaya
It was great location! However it was noisy at night. Hotel claimed this wad not the norm.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Close to the tourist area with good view
The hotel was fine overall. Location was good as was the view. Breakfast was adequate. The hot was was plenty but it would change to scalding hot without warning. Children could be hurt. Adults need to jump into and out of the stream.

10/10 Excellent

Neil, Michigan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jewel in Puno
Qalasaya is probably one of the nicer hotels in Puno. It offers a great view from the downtown area over everything to see Lake Titicaca. It's probably not as nice as some of the ones on or in the Lake itself, but it offers a bit of Luxury while being close to the Plaza de Armas and the downtown. Nice and large rooms. The staff is very friendly and helpful also. recommend.

6/10 Okay

uti, Dubai - United Arab Emirates

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Great location but comes at a noise price
We stayed one night in a suite and one in a double bedroom. Suite was great, clean... Breakfast is really simple here. Hotel is ok, next to main square BUT there are two things you need to know! There's a bar upstairs which goes on and on the whole night/extremely loud music. Seen a guy at the reception wanting ti check out, because of the noise! We were on the 4th floor out of 10, so the noise wasn't that bad,but still heard the pounding! Other thing is that hotel staff isn't that helpful (reception) . So the best thing about this hotel is the suite for 3 persons!!!

8/10 Good

Ef

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Pallavi, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great & comfortable stay
We just came back from a stay at this hotel in April 2013 and it is very comfortable, clean with nice rooms, great lobby. We stayed with 9 year olds. Very nice service with hot cocoa tea in lobby. Breakfast was very nice. And we also had dinner in the restaurant one night and the waiter was very pleasant and nice. Overall a very comfortable hotel at a great price and I highly recommend this place.