Firstly, I never leave reviews but had to for this hotel.
I am completely shocked this hotel has high ratings on hotels.com, and that it is a 5 star Hotels. It is like a 2 or 3 star motel.
While it was affordable, it is very outdated and not a comfortable hotel to stay in.
I trust hotel.com ratings when making my bookings, and did that when looking for a hotel in Puno. This is far from a 5 star!! In a bad way..
Rooms do not have A/C, so we were forced to open the windows to get fresh airflow and unfortunately the smell of this area of Lake Titicaca is very sulfuric so not a great smell for inside your room.
Amenities were very basic, and reminded me of motels in the United States. Breakfast was all cold and very dry, and the staff at front desk wasn’t great. They noted they had a spa, and it was a jacuzzi that was half full of very green water, and a tiny gym.
The view from the room is the only nice thing about this hotel, but it really should be remodeled or rebuilt.
We are still shocked that it can be considered 5 star and have zero clue how it got that status…