First I’ll point out what I’d say are obvious to most stays in Italy, just because I think it’s good information for Americans like us. A lot of people on these apps leave negative feedback for these reasons, but just know that we’re in Italy and these factors are just about everywhere here.
1) there are steps to get to your room, sometimes a lot of them.
2) a lot of places don’t have elevators (this one DOES)
3) the showers are small! I’m 6’4” and 240lbs… I fit, but it’s not like home, lol. This place has a full size tub/ shower, but no curtain.
Okay now that that’s over with, here’s our actual review. Location is perfect! Right across the street from the ferries to the islands. Plenty of food and shopping really close. Room was nice and had a balcony that faced the lakes, awesome!!! Check in was painless, but parking is offsite. It was close enough though. Everything about the hotel and room was as expected and nice. Our big complaint though is that they were doing construction both mornings we were there. The walls are thin and it woke us up both mornings… too early! On checkout I was asked about our stay and reported that issue to them, but the lady didn’t seem to care how disruptive it was or how inconvenient it was for us.
I’m sure this isn’t always the case, so I’d still say it’s a good place to stay, but I wish we could’ve been better taken care of due to the construction. Like don’t put people in rooms next door to rooms you’re remodeling!!!