With a stay at Hotel Schlüssel, you'll be centrally located in Lucerne, steps from Franciscan Church and within a 5-minute walk of Jesuit Church. .This hotel is 0.3 mi (0.5 km) from Chapel Bridge and 0.6 mi (1 km) from KKL Lucerne.
What's nearby
Chapel Bridge - 4 min walk
Lucerne Town Hall - 5 min walk
KKL Lucerne - 9 min walk
Lion Monument - 15 min walk
Swiss Transportation Museum - 5 min drive
Getting around
Lucerne (QLJ-Lucerne Train Station) - 9 min walk
Zurich Airport (ZRH) - 57 min drive
Restaurants
Wirtshaus Taube - 2 min walk
Restaurant Opus - 2 min walk
Pastarazzi GmbH - 3 min walk
Melissa's Kitchen - 2 min walk
Suter's Meile - 2 min walk
About this property
Hotel Schlüssel
Hotel with a 24-hour front desk, steps from Franciscan Church
Hotel Schlüssel offers 10 accommodations with safes and hair dryers. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)).
Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks and desk chairs. Additionally, rooms include fans and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.
The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 10 individually decorated guestrooms. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access.
Satisfy your appetite for lunch or dinner at Restaurant Schlüssel, a restaurant which specializes in Regional cuisine, or stay in and take advantage of the room service (during limited hours).
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.
Restaurant Schlüssel - This restaurant specializes in Regional cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.
Room service (during limited hours) is available.
Languages
English, French, German
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
Available in some public areas: Free WiFi
Parking and transportation
Offsite parking available (CHF 20 per night)
Street parking available
Food and drink
A restaurant
Restaurants on site
Restaurant Schlüssel
Things to do
Art gallery
Designer stores
Shopping mall
Conveniences
24-hour front desk
Guidebooks
Luggage storage
Guest services
Housekeeping (daily)
Multilingual staff
Outdoors
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair-accessible path to elevator
More
1 building
4 floors
Built in 1545
Smoke-free property
Room amenities
Bedroom
Blackout drapes
Down comforter
Premium bedding
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels provided
Food and drink
Limited room service
More
Desk
Desk chair
Fan
Heating
Individual decor
Individual furnishings
Iron/ironing board on request
Laptop workspace
Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 11 AM
A late check-out fee will be charged
Special check-in instructions
Guests will receive an email 24 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
Access methods
Access code, staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: CHF 2.00 per person, per night. This tax does not apply to children under 12 years of age.
Tourism fee: CHF 2.50 per person, per night
We have included all charges provided to us by the property.
Optional extras
Nearby parking fee: CHF 20 per night (262 ft away)
A late check-out fee will be charged
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
We should mention
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Hotel Schlüssel Lucerne
Schlüssel Lucerne
Hotel Schluessel
Hotel Schlüssel Hotel
Hotel Schlüssel Lucerne
Hotel Schlüssel seit 1545
Hotel Schlüssel Hotel Lucerne
Boutique Hotel Schlüssel seit 1545
Hotel Schlüssel Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 116 out of 174 reviews" "
10 - Excellent
116
Rating 8 - Good. 39 out of 174 reviews" "
8 - Good
39
Rating 6 - Okay. 10 out of 174 reviews" "
6 - Okay
10
Rating 4 - Poor. 5 out of 174 reviews" "
4 - Poor
5
Rating 2 - Terrible. 4 out of 174 reviews" "
2 - Terrible
4
9.4/10
Cleanliness
9.2/10
Staff & service
8.8/10
Amenities
9.2/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
2/10 Terrible
Kelvin
Mar 16, 2024
Disliked: Cleanliness, staff & service
Kelvin
Stayed 1 night in Mar 2024
4/10 Poor
Massimo Roberto
Traveled with group
Feb 24, 2024
es war leider nicht den goldene schlussel boutique hotel weil er zur zeit zu ist. wir wurden in goldenes Stern hotel umgeteilt. ich war sehr enteuchen weil ich einen anderen Hotel erwartet hat und keine zimmer sauber aber einfach keinen boutique hotel kategorie
Clean, comfortable, quiet, and big towels! Good location close to the water and many restaurants. Staff could not have been more welcoming! Everybody was wonderful.
We stayed here for two nights. Our experience was more like renting an apartment from a private person that a room in a hotel. The reception desk was not available at check in, and few times I needed something for my room maybe after 4 pm. Overall room was clean but everyone who rent a room should be aware of the church bells that go off every 15 minutes, even during the nights.
overall, I don't like it and will not recommend it. it is convenient, however, the room is very small, without air conditioning. it was very warm. by opening the widow overnight, I got street noise as well as a large number of mosquito bites.