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Hotel Schlüssel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Schlüssel

Deluxe Double Room, 1 Queen Bed, Non Smoking, Private Bathroom | Premium bedding, down comforters, in-room safe, individually decorated
Point of interest
Deluxe Double Room, 1 Queen Bed, Non Smoking, Private Bathroom | View from room
Deluxe Double Room, 1 Queen Bed, Non Smoking, Private Bathroom | Premium bedding, down comforters, in-room safe, individually decorated
City view

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant

Explore the area

Map
Franziskanerplatz 12, Lucerne, 6003
  • Jesuit Church
    3 min walk
  • Mill Bridge
    3 min walk
  • Chapel Bridge
    4 min walk
  • Emmen Air Base (EML)
    13 min drive

Room options

View all photos for Deluxe Double Room, 1 Queen Bed, Non Smoking, Private Bathroom

Deluxe Double Room, 1 Queen Bed, Non Smoking, Private Bathroom | Premium bedding, down comforters, in-room safe, individually decorated

Deluxe Double Room, 1 Queen Bed, Non Smoking, Private Bathroom

  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room, 2 Queen Beds, Non Smoking, Private Bathroom

City view

Family Room, 2 Queen Beds, Non Smoking, Private Bathroom

  • 323 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Double Room, 1 Queen Bed, Non Smoking, Private Bathroom

Premium bedding, down comforters, in-room safe, individually decorated

Standard Double Room, 1 Queen Bed, Non Smoking, Private Bathroom

  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed

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About the neighborhood

Lucerne

With a stay at Hotel Schlüssel, you'll be centrally located in Lucerne, steps from Franciscan Church and within a 5-minute walk of Jesuit Church. .This hotel is 0.3 mi (0.5 km) from Chapel Bridge and 0.6 mi (1 km) from KKL Lucerne.

What's nearby

  • Chapel Bridge - 4 min walk - 0.3 miles
  • Lucerne Town Hall - 5 min walk - 0.3 miles
  • KKL Lucerne - 9 min walk - 0.5 miles
  • Lion Monument - 15 min walk - 0.8 miles
  • Swiss Transportation Museum - 5 min drive - 2.2 miles

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 9 min walk
  • Zurich Airport (ZRH) - 57 min drive

Restaurants

  • ‪Wirtshaus Taube - ‬2 min walk
  • ‪Restaurant Opus - ‬2 min walk
  • ‪Pastarazzi GmbH - ‬3 min walk
  • ‪Melissa's Kitchen - ‬2 min walk
  • ‪Suter's Meile - ‬2 min walk

About this property

Hotel Schlüssel

Hotel with a 24-hour front desk, steps from Franciscan Church
Hotel Schlüssel offers 10 accommodations with safes and hair dryers. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)).

Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks and desk chairs. Additionally, rooms include fans and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 10 individually decorated guestrooms. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access.
Satisfy your appetite for lunch or dinner at Restaurant Schlüssel, a restaurant which specializes in Regional cuisine, or stay in and take advantage of the room service (during limited hours).
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.
Restaurant Schlüssel - This restaurant specializes in Regional cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (CHF 20 per night)
  • Street parking available

Food and drink

  • A restaurant

Restaurants on site

  • Restaurant Schlüssel

Things to do

  • Art gallery
  • Designer stores
  • Shopping mall

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 4 floors
  • Built in 1545
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Limited room service

More

  • Desk
  • Desk chair
  • Fan
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in

Access methods

Access code, staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 2.00 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.50 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: CHF 20 per night (262 ft away)
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Schlüssel Lucerne
Schlüssel Lucerne
Hotel Schluessel
Hotel Schlüssel Hotel
Hotel Schlüssel Lucerne
Hotel Schlüssel seit 1545
Hotel Schlüssel Hotel Lucerne
Boutique Hotel Schlüssel seit 1545

Hotel Schlüssel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 116 out of 174 reviews" "
Rating 8 - Good. 39 out of 174 reviews" "
Rating 6 - Okay. 10 out of 174 reviews" "
Rating 4 - Poor. 5 out of 174 reviews" "
Rating 2 - Terrible. 4 out of 174 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Terrible

Kelvin

Disliked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

4/10 Poor

Massimo Roberto

Traveled with group
es war leider nicht den goldene schlussel boutique hotel weil er zur zeit zu ist. wir wurden in goldenes Stern hotel umgeteilt. ich war sehr enteuchen weil ich einen anderen Hotel erwartet hat und keine zimmer sauber aber einfach keinen boutique hotel kategorie
Stayed 1 night in Feb 2024

10/10 Excellent

Marie-Claude

Stayed 1 night in Nov 2023

10/10 Excellent

benedikte

Stayed 1 night in Nov 2023

8/10 Good

Mª Magdalena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Franco

Stayed 1 night in Sep 2023

8/10 Good

ANDREW

Stayed 1 night in Sep 2023

10/10 Excellent

Robin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable, quiet stay
Clean, comfortable, quiet, and big towels! Good location close to the water and many restaurants. Staff could not have been more welcoming! Everybody was wonderful.
Stayed 1 night in Sep 2023

6/10 Okay

Sahar

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We stayed here for two nights. Our experience was more like renting an apartment from a private person that a room in a hotel. The reception desk was not available at check in, and few times I needed something for my room maybe after 4 pm. Overall room was clean but everyone who rent a room should be aware of the church bells that go off every 15 minutes, even during the nights.
Stayed 2 nights in Aug 2023

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

4/10 Poor

Paul

Traveled with family
Disliked: Amenities, property conditions & facilities
overall, I don't like it and will not recommend it. it is convenient, however, the room is very small, without air conditioning. it was very warm. by opening the widow overnight, I got street noise as well as a large number of mosquito bites.
Stayed 2 nights in Jul 2023

8/10 Good

jean-michel

Stayed 2 nights in Jul 2023

10/10 Excellent

Gail

Stayed 1 night in Jul 2023

10/10 Excellent

Terri

Stayed 2 nights in Jul 2023

10/10 Excellent

Kristie

Stayed 1 night in Jul 2023

10/10 Excellent

MENG

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room is nice and the staffs are awesome!

10/10 Excellent

Larry

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel within walking of many attractions.
Stayed 1 night in Jun 2023

10/10 Excellent

Jean-Claude

Stayed 5 nights in May 2023

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

4/10 Poor

Martha

Stayed 1 night in May 2023

10/10 Excellent

Tung-Chang

Business traveler
Liked: Property conditions & facilities
Stayed 2 nights in Apr 2023

10/10 Excellent

XIAOMAI

Stayed 2 nights in Mar 2023

8/10 Good

agima

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2023

10/10 Excellent

Diego

Stayed 2 nights in Mar 2023

10/10 Excellent

Steen

Stayed 1 night in Mar 2023