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Tru By Hilton Lake Charles

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tru By Hilton Lake Charles

Reception
Room, 2 Queen Beds | Desk, iron/ironing board, free cribs/infant beds, free WiFi
Lobby
Lobby
Lobby

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Gym
  • Pet friendly
  • Breakfast included
  • Housekeeping
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
1220 W Prien Lake Rd, Lake Charles, LA, 70601
  • Prien Lake Mall
    15 min walk
  • McNeese State University
    4 min drive
  • Lauberge Casino Lake Charles
    5 min drive
  • Lake Charles, LA (CWF-Chennault Intl.)
    11 min drive

Room options

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 390 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 1 King Bed, Accessible (Hearing)

  • 390 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 1 King Bed

  • 236 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 2 Queen Beds

  • 286 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 2 Queen Beds, Accessible, Bathtub

  • 390 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Staybridge Suites Lake Charles, an IHG Hotel

Pool
Breakfast included
Pet friendly
Parking included
4.6 out of 5, Wonderful, (486)
The price is $112
per night
$129 total
includes taxes & fees
Jan 5 - Jan 6
Staybridge Suites Lake Charles, an IHG Hotel

About the neighborhood

Lake Charles

When you stay at Tru By Hilton Lake Charles in Lake Charles, you'll be in a shopping district, a 5-minute drive from Lauberge Casino Lake Charles and 5 minutes from Golden Nugget. .This hotel is 0.7 mi (1.2 km) from Magnolia Square Shopping Center and 0.8 mi (1.3 km) from Prien Lake Mall.

What's nearby

  • Prien Lake Mall - 15 min walk
  • McNeese State University - 4 min drive
  • Lauberge Casino Lake Charles - 5 min drive
  • L'Auberge du Lac Casino - 5 min drive
  • Golden Nugget - 5 min drive

Getting around

  • Lake Charles Station - 7 min drive
  • Lake Charles, LA (LCH-Lake Charles Regional) - 13 min drive

Restaurants

  • ‪Subway - ‬4 min drive
  • ‪Chick-fil-A - ‬20 min walk
  • ‪Texas Roadhouse - ‬3 min drive
  • ‪Starbucks - ‬19 min walk
  • ‪Olive Garden - ‬12 min walk

About this property

Tru By Hilton Lake Charles

Hotel in Lake Charles with free breakfast and a fitness center
Tru By Hilton Lake Charles offers 98 accommodations with bathrobes and hair dryers. Premium satellite television is provided.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 98 guestrooms featuring refrigerators. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and irons/ironing boards, and housekeeping is provided daily.
Enjoy recreation amenities such as a fitness center or take in the view from a terrace. This hotel also features complimentary wireless internet access and an arcade/game room.
Grab a bite from the snack bar/deli serving guests of Tru By Hilton Lake Charles. A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a business center, express check-in, and express check-out. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym

Family friendly

  • Arcade/game room
  • Free crib
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Handrails in stairways (38 inches high)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7:00 AM
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru Hilton Lake Charles Hotel
Tru Hilton Lake Charles
Tru By Hilton Charles Charles
Tru By Hilton Lake Charles Hotel
Tru By Hilton Lake Charles Lake Charles
Tru By Hilton Lake Charles Hotel Lake Charles

Tru By Hilton Lake Charles Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 455 out of 697 reviews" "
Rating 8 - Good. 157 out of 697 reviews" "
Rating 6 - Okay. 46 out of 697 reviews" "
Rating 4 - Poor. 18 out of 697 reviews" "
Rating 2 - Terrible. 21 out of 697 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Nice an clean
Stayed 1 night in Sep 2024

10/10 Excellent

Sheryl

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, quiet, clean and comfortable. Only complaint would be what appears evidence of upcoming mold on ceiling (typical occurrence in this humid south). Might want to kilnz and repaint. Not a huge turnoff, I would stay here again.
Stayed 1 night in Sep 2024

10/10 Excellent

Wiltz

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Ivan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Evening staff was friendly, morning staff not so much. Room could use updates: beds sitting on metal platform looked cheap, some water damage in restroom floor corners.
Stayed 1 night in Aug 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay here again
Stayed 1 night in Sep 2024

10/10 Excellent

Dawn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had 1 night stay and everything was good
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Adrienne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk Karen was great
Stayed 1 night in Sep 2024

10/10 Excellent

Mandi

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Local restaurants & current events in the area were provided on signs in the hotel which was really convenient & helpful. Staff friendly and pleasant.
Stayed 3 nights in Aug 2024

10/10 Excellent

Ashley

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean
Stayed 2 nights in Aug 2024

10/10 Excellent

Kenya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect except there is no pool.
Stayed 1 night in Aug 2024

10/10 Excellent

Sonya

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean hotel right by the casinos. Looks like a nice new area of town.
Stayed 1 night in Aug 2024

2/10 Terrible

Luisa

Stayed 1 night in Aug 2024

10/10 Excellent

Magali

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel and 5 min away from casinos is a plus we will be staying there again
Stayed 1 night in Aug 2024

10/10 Excellent

Zarina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I like it!!
Clean, comfortable and good location
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What can you do?
The room was very clean. The only turn off was when I went to grab a kleenex tissue there was an old q tip that came out of the box. The qtip had earwax on it from previous guests.That was kind of nasty. How would house keeping have known that, not sure! The walls are thin. The first time my husband and I stayed at Tru in June 2023 we could hear the couple next door talking & watching television all night. On this particular stay we could hear the couple next door being adults.I just wish the walls were sound proof to help us quiter quests relax and notbe disturbed by the louder quests.
Stayed 1 night in Aug 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
They ran put of bacon at breakfast. Otherwise it was great.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms and nice staff
Very clean room and nice hotel staff. Highly recommend staying here.
Stayed 3 nights in Aug 2024

10/10 Excellent

Lom

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice and clean. Lots to do around the area
Stayed 1 night in May 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024