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Hotel Los Lagos Spa & Resort

3.5 star property

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Photo gallery for Hotel Los Lagos Spa & Resort

Indoor pool, 11 outdoor pools, pool umbrellas, sun loungers
Villa, 2 Bedrooms, Mountain View | Private kitchenette
Exterior
Indoor pool, 11 outdoor pools, pool umbrellas, sun loungers
Garden

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar

Explore the area

Map
6 km oeste del Parque Central, Área del Volcán Arenal, La Fortuna, 21007
  • Los Lagos Hot Springs
    ‪2 min walk‬
  • Baldi Hot Springs
    ‪12 min walk‬
  • Arenal Volcano
    ‪16 min drive‬
  • La Fortuna (FON-Arenal)
    ‪10 min drive‬

Room options

View all photos for Superior Room, Mountain View

Superior Room, Mountain View | In-room safe, free WiFi, bed sheets

Superior Room, Mountain View

  • 646 sq ft
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds OR 2 Queen Beds and 2 Twin Futons

View all photos for Standard Room, Accessible, Mountain View

In-room safe, free WiFi, bed sheets

Standard Room, Accessible, Mountain View

  • 431 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds OR 1 Queen Bed

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The price is $384
per night
$434 total
includes taxes & fees
Mar 29 - Mar 30
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About the neighborhood

La Fortuna

Located in La Fortuna, Hotel Los Lagos Spa & Resort is in a rural location, within a 15-minute walk of Los Lagos Hot Springs and Paradise Hot Springs. .This family-friendly hotel is 0.6 mi (1 km) from Baldi Hot Springs and 3.9 mi (6.3 km) from Arenal Volcano National Park.

What's nearby

  • Los Lagos Hot Springs - 2 min walk - 0.1 miles
  • Paradise Hot Springs - 10 min walk - 0.6 miles
  • Kalambu Hot Springs - 11 min walk - 0.6 miles
  • Baldi Hot Springs - 12 min walk - 0.7 miles
  • Arenal Volcano - 16 min drive - 7.6 miles

Getting around

  • Juan Santamaria Intl. Airport (SJO) - 168 min drive

Restaurants

  • ‪Virgita Ristorante - ‬12 min walk
  • ‪Ginger Sushi - ‬11 min drive
  • ‪La Saca Restaurant - ‬6 min drive
  • ‪Agua Ardiente Pool Bar - ‬7 min drive
  • ‪Restaurante Ti-Cain - ‬4 min drive

About this property

Hotel Los Lagos Spa & Resort

Family-friendly hotel with 11 outdoor pools and a full-service spa
Hotel Los Lagos Spa & Resort offers 96 air-conditioned accommodations with safes and hair dryers. Plasma televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

11 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a waterslide and a hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Fangus. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily. There are hot springs on site.
Make yourself at home in one of the 96 air-conditioned rooms featuring plasma televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages and facials. You're sure to appreciate the recreational amenities, which include 11 outdoor swimming pools, hot springs, and a nightclub. This hotel also features complimentary wireless internet access, wedding services, and tour/ticket assistance. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Satisfy your appetite for lunch or dinner at Las Palmas, a restaurant which specializes in international cuisine, or stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a business center, laundry facilities, and a safe deposit box at the front desk. Planning an event in La Fortuna? This hotel has 5382 square feet (500 square meters) of space consisting of conference space and 2 meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.
Las Palmas - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Las Palmas

Things to do

  • 11 outdoor pools
  • Children's pool
  • Full-service spa
  • Hiking/biking trails
  • Horseback riding/rentals
  • Hot springs
  • Hot tub
  • Indoor pool
  • Nightclub
  • Waterslide
  • Ziplining

Family friendly

  • 11 outdoor pools
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Waterslide

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 5,382 square feet of conference space
  • Business center

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot springs
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible shuttle
  • No elevator
  • Pool access ramp on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 6:00 AM - 10 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Los Lagos Spa & Resort
Hotel Los Lagos Spa & Resort Fortuna
Los Lagos Spa
Los Lagos Spa Fortuna
Hotel Los Lagos Spa Resort La Fortuna
Hotel Los Lagos Spa Resort
Los Lagos Spa La Fortuna
Los Lagos Hotel Spa And Resort
Los Lagos Spa & La Fortuna
Hotel Los Lagos Spa & Resort Hotel
Hotel Los Lagos Spa & Resort La Fortuna
Hotel Los Lagos Spa & Resort Hotel La Fortuna

Hotel Los Lagos Spa & Resort Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 906 out of 1123 reviews
Rating 8 - Good. 157 out of 1123 reviews
Rating 6 - Okay. 32 out of 1123 reviews
Rating 4 - Poor. 17 out of 1123 reviews
Rating 2 - Terrible. 11 out of 1123 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Wende

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful area, great for kids.
Stayed 2 nights in Dec 2024

10/10 Excellent

Shelley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful
Beautiful place... The view from our room was amazing..
Stayed 2 nights in Nov 2024

10/10 Excellent

Kaitlyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Matthew Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Kyla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Los Lagos Spa and Resort is a beautiful place to stay. Staff is very friendly and helpful. The hot springs pools on the resort were amazing. Highly recommend stay at this hotel!
Stayed 1 night in Nov 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Oleksandr

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Have trouble when check-in . I ordered on Expedia room for 2 adults and 1 one kid, but I check-in they said that I ordered 2 adult and one infant, and charged me extra $37.
Stayed 1 night in Nov 2024

10/10 Excellent

Angela, Munger

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful property. The lush gardens, amazing pool area and excellent food made for a great stay. I would highly recommend.
Stayed 3 nights in Nov 2024

10/10 Excellent

Pawel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean , very modern, food delicious, everything well balanced, hot springs are amazing!!!!! Staff friendly, vibrant vibes ♥️
Stayed 1 night in Dec 2024

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful.
Amazing hotel and amazing location. We will be back.
Stayed 1 night in Nov 2024

10/10 Excellent

Steve, Boise

Liked: Cleanliness, staff & service, property conditions & facilities
Five STAR resort.
Stayed 3 nights in Dec 2024

10/10 Excellent

Miguel

Stayed 1 night in Dec 2024

10/10 Excellent

Jaime

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Resort was breathtaking and so clean. All of the hot springs were pristine. Our family of 6 loved it here. The grounds and the viewing are of the volcano are a must see, take the drive to the top of the mountain. The breakfast was our favorite part of the day!! Thank you!!!!
Stayed 4 nights in Nov 2024

10/10 Excellent

Maryam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Piece of Heaven on Warth :)
We had an amazing stay. The Hotel is located in fabulous location and the landscaping is out of this world! We loved everything about our stay.
Stayed 5 nights in Nov 2024

10/10 Excellent

Venkata

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Heather, Canandaigua

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Los Lagos was a wonderful property! The grounds were well maintained, there were so many different hot spring pools- we loved trying all of them! Both restaurants were excellent! The property is huge, but shuttles were available.
Stayed 3 nights in Nov 2024

10/10 Excellent

Dana

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place in La Fortuna
Room was big and spacious and the hot springs were steps away. Cutest animals awaited us on our bed made From towels and flowers from the garden. Had an amazing 50th birthday with my best friends. The bar tenders were fabulous at the swim up hot springs bar.
Stayed 4 nights in Oct 2024

10/10 Excellent

Margaret

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here was so kind and supportive especially since we had a problem with our room lock and they transferred us to an even better room for no additional fee within minutes. And they also gave us a free dinner so we were super super happy and it’s a beautiful resort.!
Stayed 1 night in Oct 2024

10/10 Excellent

Ashley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful resort with several pools. Easy to navigate and we loved it!
Stayed 2 nights in Nov 2024

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Los Lagos is an incredibly beautiful property!
Stayed 2 nights in Nov 2024

10/10 Excellent

Eyal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Tropical Escape
Four night family escape. Wife loved their hot spring kids loved their slides and dad enjoyed the silence for himself 🙏😎
Stayed 3 nights in Nov 2024

10/10 Excellent

ivan

Traveled with family
Liked: Cleanliness, staff & service, amenities
The hotel is well located. Area is beautiful and well maintained. Pools are amazing. Pool bar is exceptionnal. Maybe more attention on the rooms...small renewals could improve our general feedback (no water at a moment, bath in bad shape). Staff is exceptionnal.
Stayed 2 nights in Nov 2024

10/10 Excellent

Marianne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort had everything and more I could have asked for. Excellent food and drinks as well as an amazing hot springs area. Would love to be back
Stayed 3 nights in Oct 2024

8/10 Good

Roman

Stayed 4 nights in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
This magnificent property offered a pristine tropical environment, paired with a professional, kind staff to support your every need an want. Would definitely recommend this resort if you are looking for beauty, cleanliness, tranquility and professionalism. Close to all.
Stayed 4 nights in Nov 2024