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Hotel Arenal Lodge

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Arenal Lodge

Breakfast, lunch, dinner served; international cuisine, garden views
Interior entrance
Mountain view
Outdoor pool, pool umbrellas, sun loungers
Breakfast, lunch, dinner served; international cuisine, garden views

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast included
  • Pool
  • Hot Tub
  • Gym
    Gym
  • Bar
    Bar
  • Spa
    Spa

Explore the area

Map
200 Meters NW of the dam of Arenal Lake, Fortuna de San Carlos, La Fortuna, Alajuela, 21007
  • Arenal Volcano National Park
    13 min walk
  • Wellness Park Costa Rica
    5 min drive
  • Mistico Arenal Hanging Bridges Park
    5 min drive
  • La Fortuna (FON-Arenal)
    23 min drive

Room options

View all photos for Junior Suite (1 Bed)

Junior Suite (1 Bed) | In-room safe, iron/ironing board, free WiFi, bed sheets

Junior Suite (1 Bed)

  • 350 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Standard Room, Kitchenette

Standard Room, Kitchenette | Bathroom | Shower, eco-friendly toiletries, hair dryer, towels

Standard Room, Kitchenette

  • Sleeps 4
  • 2 Double Beds

View all photos for Chalet (1 King Bed)

In-room safe, iron/ironing board, free WiFi, bed sheets

Chalet (1 King Bed)

  • Mountain view
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Master Suite

Master Suite | In-room safe, iron/ironing board, free WiFi, bed sheets

Master Suite

  • 200 sq ft
  • Sleeps 4
  • 1 Double Bed, 1 Twin Sofa Bed and 1 Twin Bed

View all photos for Apartment (1 Planta Baja)

Apartment (1 Planta Baja) | In-room safe, iron/ironing board, free WiFi, bed sheets

Apartment (1 Planta Baja)

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Honeymoon Room

Honeymoon Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Honeymoon Room

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (2 Beds)

Junior Suite (2 Beds) | In-room safe, iron/ironing board, free WiFi, bed sheets

Junior Suite (2 Beds)

  • 350 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite (Standard)

Family Suite (Standard) | In-room safe, iron/ironing board, free WiFi, bed sheets

Family Suite (Standard)

  • 600 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Apartment (Planta Alta)

Apartment (Planta Alta) | In-room dining

Apartment (Planta Alta)

  • Sleeps 5
  • 1 King Bed, 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Chalet (2 Queen Beds)

Chalet (2 Queen Beds) | In-room safe, iron/ironing board, free WiFi, bed sheets

Chalet (2 Queen Beds)

  • 500 sq ft
  • Mountain view
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

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About the neighborhood

La Fortuna

With a stay at Hotel Arenal Lodge in La Fortuna, you'll be on a lake, a 5-minute walk from Lake Arenal and 13 minutes by foot from Arenal Volcano National Park. .This family-friendly hotel is 4.6 mi (7.5 km) from Arenal Volcano and 4.1 mi (6.6 km) from Tabacon Hot Springs.

What's nearby

  • Wellness Park Costa Rica - 5 min drive - 1.7 miles
  • Mistico Arenal Hanging Bridges Park - 5 min drive - 1.8 miles
  • Tabacon Hot Springs - 8 min drive - 4.2 miles
  • Arenal Volcano - 11 min drive - 4.7 miles
  • Los Lagos Hot Springs - 13 min drive - 7.9 miles

Getting around

  • Juan Santamaria Intl. Airport (SJO) - 143 min drive

Restaurants

  • ‪Virgita Ristorante - ‬15 min drive
  • ‪Ginger Sushi - ‬19 min drive
  • ‪La Saca Restaurant - ‬17 min drive
  • ‪Agua Ardiente Pool Bar - ‬7 min drive
  • ‪Restaurante Ti-Cain - ‬15 min drive

About this property

Hotel Arenal Lodge

Family-friendly hotel with 2 spa tubs and a full-service spa
Hotel Arenal Lodge offers 50 accommodations with laptop-compatible safes and coffee/tea makers. Televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

2 spa tubs are on site along with an outdoor pool. Other recreational amenities include a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include facials, body scrubs, and body treatments.
Make yourself at home in one of the 50 guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and coffee/tea makers, as well as phones with free local calls.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 spa tubs, a steam room, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
Enjoy international cuisine at La Fortuna, a restaurant which features a bar/lounge and a garden view. You can also stay in and take advantage of the room service. A complimentary local cuisine breakfast is served daily from 6:30 AM to 10 AM.
Featured amenities include complimentary wired internet access, a computer station, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
A complimentary local cuisine breakfast is served each morning between 6:30 AM and 10 AM.
La Fortuna - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free local cuisine breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • La Fortuna

Things to do

  • 2 spa tubs
  • Arcade/game room
  • Billiards/pool table
  • Ecotours
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Outdoor pool
  • Playground
  • Steam room

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Supervised activities for children (surcharge)

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • On a lake
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Massage
  • Spa treatment rooms

Accessibility

  • No elevator

More

  • 1 floor
  • 100% renewable energy
  • 3 buildings
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 24-inch TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Ceiling fan
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 6 AM - 10 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 25 per pet, per day
Welcoming dogs and cats only
2 total (up to 44 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 180 per vehicle (one way)
  • Pet fee: USD 25 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Arenal Lodge
Hotel Hotel Arenal Lodge La Fortuna
Hotel Arenal Lodge La Fortuna
Arenal La Fortuna
La Fortuna Hotel Arenal Lodge Hotel
Hotel Hotel Arenal Lodge
Arenal
Arenal Lodge La Fortuna
Hotel Arenal Lodge Hotel
Hotel Arenal Lodge La Fortuna
Hotel Arenal Lodge Hotel La Fortuna

Hotel Arenal Lodge Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 491 out of 1005 reviews" "
Rating 8 - Good. 319 out of 1005 reviews" "
Rating 6 - Okay. 128 out of 1005 reviews" "
Rating 4 - Poor. 40 out of 1005 reviews" "
Rating 2 - Terrible. 27 out of 1005 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

eyal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Perfect location, amazing room, amazing staff
Stayed 2 nights in Aug 2024

10/10 Excellent

Noyal

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was definitely one of the highlights of our trip to Costa Rica. The staff were incredibly nice and would check up with us whenever we ran into them. They were extremely accommodating to our needs and also helped us plan different activities. Overall amazing stay but just keep in mind that walking up the road to the hotel is intense and you should probably have some sort of transportation going up!
Stayed 7 nights in Aug 2024

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Sheikh

Stayed 2 nights in Aug 2024

8/10 Good

Elizabeth

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
Beautiful property with Lake and Volcano views (weather permitting ;) and restaurant (many selections), pool, hot tubs and trails, gym, lobby (with garden and games). Up/down a winding road, we rarely drove after dark. Helpful front desk, especially the gentleman with (grey?) glasses, who connected our young family with a lovely zipline and hot springs experience. Would stay again! Possibly closer to amenities in rainy season.
Stayed 2 nights in Jul 2024

10/10 Excellent

Sdeepthi

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
"Aerenal Lodge is a true gem! Surrounded by breathtaking natural beauty, it's a paradise on earth. The lush greenery, serene atmosphere, and warm hospitality make it a standout destination. So far, it's been my best stay among all my vacations - a perfect blend of relaxation and rejuvenation. The attention to detail, comfort, and amenities are top-notch. I feel grateful to have experienced this little slice of heaven. If you're looking for a tranquil retreat, look no further than Aerenal Lodge - it's a nature lover's dream come true!
Stayed 3 nights in Jun 2024

8/10 Good

Claudia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property sits in a very quiet area. Away from the city. I enjoyed the stay even though we had a few hiccups with the AC leaking. It caused the floor to have lots of water I almost slipped. Told front desk and response was “make sure the doors and windows are closed while AC is on and don’t put at a low temperature.” Okay.
Stayed 2 nights in Jul 2024

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service
The staff was amazing and the property was beautiful, albeit aged. Be aware of a long (1 mile) twisty ascent on a mostly paved road to the lodge.
Stayed 3 nights in Jul 2024

8/10 Good

Ashlery

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Property was safe, relaxing and quiet and had a new view to the volcano.
Stayed 2 nights in May 2024

10/10 Excellent

Yurena

Stayed 5 nights in Jun 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This lodge is a resort. Beautiful views of Arenal Volcano. Restaurant available all day. The food is delicious and the prices are very reasonable.
Stayed 2 nights in Jul 2024

10/10 Excellent

Denae

Traveled with family
Liked: Cleanliness, staff & service, amenities
View was amazing
Stayed 3 nights in Jul 2024

2/10 Terrible

faran

Stayed 2 nights in Jun 2024

6/10 Okay

MARINO, Twentynine Palms

Traveled with family
Disliked: Staff & service, property conditions & facilities
The room door did not close from the inside, you had to use the key to close the door; the bathroom door did not close. The view was amazing!!
Stayed 2 nights in Jun 2024

8/10 Good

alex, huntington park

Liked: Staff & service, amenities
Nice area , beautiful views, restaurant five stars, stuff was very helpful, our room, had bugs and little dirty, there was a leaking in the room
Stayed 1 night in Jun 2024

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A must see!
The hotel was amazing along with the staff. The grounds and views were beautiful! An authentic beautiful place. The view from our junior suite was the best I’ve seen in Costa Rica. And the massages in the spa were fantastic.
View from room 308- a junior suite for a great price!
Another sunrise from my veranda in my room.
Stayed 2 nights in Jun 2024

6/10 Okay

Kristy, Las Vegas

Traveled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Vert eco friendly.
Stayed 1 night in Jun 2024

10/10 Excellent

Samantha

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
We loved the trails, restaurant and most definitely the chalet. The window view of the volcano was incredible. No one told us we needed a ticket fir check-out. The gentleman at the gate, only do his job, refused to let us leave. It was 545 in the morning. No one was available to tell him to let us out. I ended up getting mad and he let us go. It was sad that our goodbye was like that. The front desk should have told us. Poor guy was just doing his job.
Stayed 2 nights in Jun 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful properties
Stayed 3 nights in Jun 2024

10/10 Excellent

Norman

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property and very nice staff.
Stayed 5 nights in May 2024

8/10 Good

Hilary

Liked: Staff & service
Stayed 2 nights in May 2024

6/10 Okay

Wallace

Traveled with group
Liked: Cleanliness, amenities
The thing that is unique about this property is it's view of Volcan Arenal. I first visited Arenal Lodge approx 16 years ago. My last visit prior to yesterday was 14 years ago. Upon my arrival at the front gate yesterday yesterday, I was looked at and then "ignored" by the gate guard as he turned his back to me for couple minutes without saying anything. I didn't know if I was supposed to get out of my car or not. He finally turned around and asked me to verify my name. I then began my trip up the winding road to the lodge and after 15 min or so I realized that I did not remember how long the drive into the lodge was. And the road was incredibly poor with holes and dislodged cobble stones. I was thinking how easy it would be for my rental car to become damaged in some manner because of the condition of the road. I honestly felt like I should have been in a jeep or a truck. There was only one other patron there on the day of my stay and they were put in the "same" chalet as I was which eliminated the privacy that I could have experienced. The rest of the staff was polite and helpful for the most part. Breakfast in the morning was marginal but suitable. For what I was charged for a night's stay after the issues that I experienced really diminished the wonderful memories that I have thought about in the past 14 years since my previous visits.
Stayed 1 night in May 2024

8/10 Good

Josie

Traveled with family
Liked: Staff & service, amenities
The view to this hotel is amazing Volcano view for pic beautiful but is located in a very uncomfortable hill need to be in a 4x4 to get here. Very peaceful hotel ecofriendly environment.
Stayed 3 nights in Apr 2024

4/10 Poor

Chris, novato

Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
Stayed 1 night in Apr 2024

6/10 Okay

Ileane

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The property facilities could be improved, including room painting, furniture, lighting, and food quality.
Stayed 2 nights in Apr 2024