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The Charmant Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Charmant Hotel

Lobby
Premium bedding, pillowtop beds, in-room safe, individually decorated
2 bars/lounges
Premium bedding, pillowtop beds, in-room safe, individually decorated
Front of property

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Parking available
  • Bar
  • Room service
  • Breakfast available
  • Laundry
  • Gym

Explore the area

Map
101 State St., La Crosse, WI, 54601
  • Riverside Park
    1 min walk
  • Mississippi Explorer Cruise Dock
    2 min walk
  • La Crosse Center
    4 min walk
  • La Crosse, WI (LSE-La Crosse Municipal)
    12 min drive

Room options

View all photos for Room, 1 King Bed, View

Premium bedding, pillowtop beds, in-room safe, individually decorated

Room, 1 King Bed, View

  • 295 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Accessible (Salle)

Premium bedding, pillowtop beds, in-room safe, individually decorated

Classic Room, 2 Queen Beds, Accessible (Salle)

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed, Accessible (Salle)

Premium bedding, pillowtop beds, in-room safe, individually decorated

Classic Room, 1 King Bed, Accessible (Salle)

  • 305 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds (Salle)

Premium bedding, pillowtop beds, in-room safe, individually decorated

Classic Room, 2 Queen Beds (Salle)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed (Salle)

Premium bedding, pillowtop beds, in-room safe, individually decorated

Classic Room, 1 King Bed (Salle)

  • 305 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

La Crosse

A stay at The Charmant Hotel places you in the heart of La Crosse, steps from Riverside Park and Mississippi River. .This hotel is 0.1 mi (0.2 km) from Mississippi Explorer Cruise Dock and 0.2 mi (0.4 km) from La Crosse Center.

What's nearby

  • Riverside Park - 1 min walk
  • La Crosse Center - 4 min walk
  • Oktoberfest Grounds - 6 min walk
  • Viterbo University - 19 min walk
  • University of Wisconsin-La Crosse - 19 min walk

Getting around

  • La Crosse Station - 3 min drive
  • La Crosse, WI (LSE-La Crosse Municipal) - 12 min drive

Restaurants

  • ‪Buzzard Billy's - ‬5 min walk
  • ‪Pearl Ice Cream Parlor - ‬4 min walk
  • ‪Del's Bar - ‬3 min walk
  • ‪Qdoba Mexican Eats - ‬5 min walk
  • ‪Bodega Brew Pub - ‬6 min walk

About this property

The Charmant Hotel

Riverwalk La Crosse hotel in Historic Downtown La Crosse with bars
The Charmant Hotel offers 67 accommodations with safes and complimentary bottled water. Each accommodation is individually decorated. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 67 guestrooms featuring flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a rooftop terrace. This hotel also features complimentary wireless internet access, concierge services, and a television in a common area.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Relax with a refreshing drink at one of the 2 bars/lounges. Full breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 1:00 PM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and limo/town car service. This hotel has 2 meeting rooms available for events.
Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 1:00 PM.
The Charmant Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Limo/town car service
  • Uncovered valet parking on site (USD 15 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 1:00 PM on weekends; USD 7 to 45 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Computer station

Outdoors

  • In a regional park
  • On the riverwalk
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1898
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 7.00 to 45.00 per person
  • Uncovered valet parking fee: USD 15.00 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Charmant Hotel La Crosse
Charmant Hotel
Charmant La Crosse
The Charmant Hotel Hotel
The Charmant Hotel La Crosse
The Charmant Hotel Hotel La Crosse

The Charmant Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 866 out of 1001 reviews" "
Rating 8 - Good. 101 out of 1001 reviews" "
Rating 6 - Okay. 14 out of 1001 reviews" "
Rating 4 - Poor. 14 out of 1001 reviews" "
Rating 2 - Terrible. 6 out of 1001 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

william

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. Valet always had car ready quickly. Friendly. Comfortable bed and large bathroom. Noisy. Could hear people walking around above us.Restaurant could use a larger selection on both breakfast and dinner menus
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great hotel in a great location
They did a great job of converting a candy factory into a comfortable hotel, while still maintaining some of the early architectural elements. Some of the original signage was incorporated into the decor of the lobby and restaurants. The staff, mostly young people, were very friendly and helpful. They made us feel welcome. The restaurant was outstanding with food quality and presentation that you'd expect in a big city. (The prices were also at big-city levels.) We especially enjoyed the French onion soup. The crab cake appetizer was sufficient for my main course. We also tried the Parlour (coffee shop), where we had fantastic croissants and the Rooftop Terrace, where we enjoyed wood-fired pizzas while watching the sunset. The Charmant is in a terrific location, about 2 blocks from the Mississippi River. Just a few block in the other direction, you can find shops and cafes.
Stayed 3 nights in Sep 2024

10/10 Excellent

vicki

Liked: Cleanliness, staff & service, property conditions & facilities
Atmosphere, the building, and the rooftop bar
Stayed 1 night in Jul 2024

10/10 Excellent

Rebecca

Stayed 1 night in Aug 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
This Hotel is one of, if not our favorite Hotel we have been at. Everything is wonderful.
Stayed 1 night in Sep 2024

10/10 Excellent

Sally

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful and warm. The staff was great and they seemed to enjoy their jobs.
Stayed 1 night in Sep 2024

10/10 Excellent

nicole

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Beautiful hotel w friendly staff. Great food
Stayed 2 nights in Sep 2024

10/10 Excellent

Tobie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in an old candy factory. Staff was friendly and the spaces were filled with history from it's past. A few minute walk from the waterfront which was worth the stroll in the morning.
Stayed 1 night in Sep 2024

8/10 Good

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
It was good.
Stayed 2 nights in Sep 2024

10/10 Excellent

Emmanuel

Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Carrie A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couples getaway
Harley, the man who helped us at check-in was awesome. It was a very chaotic evening as it was the night Donald Trump was in town. He was great! The room was beautiful and comfortable, Loved all the amenities. However, the lack of coffee in the room and having to go to the lobby and wait 20ish minutes to get some was off putting. I think having something for just guests would be better. Nobodys fault but I also found the lobby to be very loud. Maybe some decor to defen the echos would be nice.
Stayed 2 nights in Aug 2024

8/10 Good

Eric

Liked: Cleanliness, amenities, property conditions & facilities
Nice place to stay
Stayed 3 nights in Aug 2024

4/10 Poor

Mark

Stayed 1 night in Aug 2024

10/10 Excellent

larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impeccably clean. World class property
Stayed 1 night in Sep 2024

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a treat on a cross-country drive! Beautiful room, super comfortable bed, excellent room service, good food in the restaurant. Loved the walking trail along the river, too. Would definitely stay there again.
Stayed 1 night in Aug 2024

10/10 Excellent

Tracy

Stayed 2 nights in Aug 2024

4/10 Poor

Deione

Traveled with partner
Disliked: Amenities
They gave us a room and it was not cleaned. Had to get put in a different one. Got valet parking app did not work. Small rooms. Nice its close to the River for a walk.
Stayed 1 night in Aug 2024

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms. Great location on the river. Very friendly, professional staff. Great for romantic getaways.
Stayed 1 night in Aug 2024

6/10 Okay

Lavada M.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

sara, Wilmette

Liked: Cleanliness, staff & service, property conditions & facilities
A boutique hotel in the center of everything. Nice rooftop bar, restaurant, coffee shop. Fun area. Amazing staff!
Stayed 2 nights in Aug 2024

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Take advantage of the rooftop bar.
It is in a great location along the river. We enjoyed walking in the park and evening drinks at the rooftop bar. A truly wonderful experience.
Stayed 2 nights in Aug 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024