Santiago Guesthouse Kyoto

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Santiago Guesthouse Kyoto

Cafe
Living area
In-room safe, free WiFi, bed sheets
Reception
Shared kitchen

Reviews

8.2 out of 10

Very good

Popular amenities

  • Breakfast available
  • Bar
  • Laundry
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

Map
6-503, Gojohashi-higashi, Higashiyama-ku, Kyoto, Kyoto, 605-0846
  • Kiyomizu Temple
    9 min walk
  • 十六代権太夫
    1 min walk
  • Kiyomizu-gojo Station
    9 min walk
  • Osaka (ITM-Itami)
    53 min drive

Room options

Shared Female Only Dormitory Room (for 1 Bed - 12 Beds Room)

  • Sleeps 1
  • 1 Twin Bunk Bed

Shared Mix Dormitory Room (for 1 Bed - 12 Beds Room)

  • Sleeps 1
  • 1 Twin Bunk Bed

Bed In Bunk 12-Bed Female Dormitory

  • Sleeps 1
  • 1 Twin Bunk Bed

Bed In Bunk 12-Bed Mixed Dormitory

  • Sleeps 1
  • 1 Twin Bunk Bed

Similar properties

About the neighborhood

Kyoto

A stay at Santiago Guesthouse Kyoto places you in the heart of Kyoto, within a 15-minute walk of Kiyomizu Temple and Yasaka Shrine. .This guesthouse is 0.7 mi (1.1 km) from Kawaramachi Street and 7 mi (11.2 km) from Lake Biwa.

What's nearby

  • Kiyomizu Temple - 9 min walk
  • Yasaka Shrine - 12 min walk
  • Kawaramachi Street - 13 min walk
  • Kyoto Tower - 3 min drive
  • Nishiki Market - 4 min drive

Getting around

  • Kiyomizu-gojo Station - 9 min walk
  • Gojo Station - 18 min walk
  • Kansai Intl. Airport (KIX) - 91 min drive

Restaurants

  • ‪十六代権太夫 - ‬1 min walk
  • ‪龍門本店 - ‬4 min walk
  • ‪前田珈琲高台寺店 - ‬4 min walk
  • ‪市川屋珈琲 - ‬3 min walk
  • ‪ゆば泉 - ‬4 min walk

About this property

Santiago Guesthouse Kyoto

Central guesthouse connected to a shopping center in Higashiyama Ward with a coffee shop
Santiago Guesthouse Kyoto offers 48 air-conditioned accommodations with safes and slippers. Guests can surf the web using the complimentary wireless Internet access. Guests have access to shared bathrooms.
Make yourself at home in one of the 48 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms have bidets and slippers.
Make use of convenient amenities, which include complimentary wireless internet access and tour/ticket assistance.
Satisfy your appetite at Santiago Cafe, a café which features a bar/lounge. Dining is also available at the coffee shop/cafe. Continental breakfasts are available daily from 8 AM to 10:30 AM for a fee.
Featured amenities include a computer station, complimentary newspapers in the lobby, and luggage storage.
Continental breakfasts are available for a surcharge and are served each morning between 8 AM and 10:30 AM.
Santiago Cafe - This café serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily continental breakfast available 8:00 AM to 10:30 AM for a fee: JPY 500 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Santiago Cafe

Family friendly

  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • No housekeeping service
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • No elevator

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Shared bathroom
  • Slippers
  • Towels provided

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 9 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 4:00 PM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 200-1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately JPY 500 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Kyoto Santiago
Kyoto Santiago Guesthouse
Santiago Guesthouse
Santiago Guesthouse Hostel
Santiago Guesthouse Hostel Kyoto
Santiago Guesthouse Kyoto
Santiago Kyoto
Santiago Guesthouse Kyoto House
Santiago Guesthouse House
Santiago Kyoto Kyoto
Santiago Guesthouse Kyoto Kyoto
Santiago Guesthouse Kyoto Guesthouse
Santiago Guesthouse Kyoto Guesthouse Kyoto

Santiago Guesthouse Kyoto Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 260 out of 696 reviews" "
Rating 8 - Good. 280 out of 696 reviews" "
Rating 6 - Okay. 107 out of 696 reviews" "
Rating 4 - Poor. 36 out of 696 reviews" "
Rating 2 - Terrible. 13 out of 696 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Wentian

Liked: Cleanliness, staff & service, property conditions & facilities
Always happy here. Hope to see u again next fall
Stayed 3 nights in Sep 2024

8/10 Good

Maile, Courtenay

Liked: Staff & service
Stayed 3 nights in Sep 2024

10/10 Excellent

Kyojuro

Stayed 3 nights in Aug 2024

10/10 Excellent

Stephan

Stayed 2 nights in Jul 2024

8/10 Good

Maria, San Jose

Liked: Staff & service, amenities, property conditions & facilities
I know is not directly related to the staff but directly to the guest that stay there but some of the share spaces were a little dirty... I think the administration should put more rules about to clean each space you use and create consciousness that there are other people than you. I another thing is that the administration should make maintenance to the showers and the shoes area... But other that that, was a great experience, the staff is super nice, also the beds and the first floor is also good. With wonderful location to move around.
Stayed 4 nights in Jul 2024

10/10 Excellent

SUNGYOO

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Eui

Stayed 1 night in Jun 2024

10/10 Excellent

Takashi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

6/10 Okay

Hannah

Liked: Room comfort
Disliked: Cleanliness
Men in women's room at night
Common area on 2f smells of stale body odour. Male staff came into the "women only" bedroom at 7pm (a time that I don't think staff should be in bedrooms..) to close the curtains?? Surely us women are capable of moving some fabric? What made this worse was that the curtain was right next to my bed, where I get dressed. I didn't appreciate an unexpected man reaching round the side of my bed to close the curtain.
Stayed 4 nights in May 2024

8/10 Good

Kalle

Liked: Staff & service, amenities, property conditions & facilities
Location is definitely the strong point of this guesthouse. Staff was also very good. Some minor improvements would be better cleanliness and softer mattresses.
Stayed 4 nights in May 2024

8/10 Good

Isamu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

4/10 Poor

Forrest

Liked: Staff & service, amenities
Disliked: Cleanliness
Beds are terrible. Entire second floor smells like BO. It’s worth it for a day or 2 if you are trying to save money and make friends. But the beds and smells are just too much at some point. A lot of younger people to meet -best part. But quite uncomfortable after two nights.

6/10 Okay

Naoyuki

Stayed 2 nights in Mar 2024

8/10 Good

Epie, Chiba

The beds in this capsule hotel are really big and comfy. The only thing that I would recommend to them is the provision of wet sanitizing tissue to clean the toilet sitting before use. It is a public restroom so sanitation must be a priority. Apart from that I will recommend it to friends and travellers on the go.
Stayed 1 night in Dec 2023

2/10 Terrible

Bee

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
You get what you paid for. Not sure what to expect. I stayed in many capsule hotels and guesthouses but this one is probably my least favorite. My bunk was next to the window (and i mean NEXT to the window), it’s basically my wall covered with a curtain. Very tight space to get into my bunk that they put me in. Since my bunk was next to the window, during daytime it is like a sauna in my bunk. Lucky it’s winter time so during nighttime it is actually cool and tolerable. There was a fan that i was using but somebody took it away or hid it. Dont know why as it’s not their bunk that is steaming hot. I cant say for other bunks but my mattress was so overused that there was no cushion or padding at all. I can feel my body touching the bunk board. I better off sleeping on the ground. It really aches my body. Pillow wasn’t the best, was hard and felt like sleeping on a beanbag but worst. Single toilets are shared between floors. Common area was okay, have a fridge but its always full with other people’s stuff so i recommend just buy a bento from a konbini. Microwave, electric tea kettle and single stove burner is available. Shower is good, multiple single showers for privacy. Check-in was horrible, no one was there. Waited for 3 hours just to have someone to show up for work and then again the person look like any other guests who is staying at the guesthouse so i cant even tell. Didn’t even acknowledge my existence even though. Guesthouse is on busy and main traffic so it is noisy.
Stayed 3 nights in Dec 2023

8/10 Good

SHI YAO

Stayed 2 nights in Dec 2023

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities
First, let me begin by saying that this is a guesthouse with shared living/sleeping areas (meaning shared showers, own bunk bed but in a shared room etc) so if you're looking for privacy don't book a hostel. There is no elevator so be prepared to carry your luggage up 3-4 flights of narrow stairs. There is a small locker provided where you can set your own code; it's only big enough to keep shoes and valuables in. It's a small sleeping area so getting into your luggage is a bit of a hassle.The outside area is a bit noisy since it's right beside the street, for those sleeping beside the window this might be a nuisance. If you're a side sleeper, the mattress was a little thin but this might just be common of hostels and possibly Japan. 1F common area is very open with a wide space to lay out and relax. 2F is where the kitchen, dining area, shower room, and sinks are so this floor can get a bit stuffy and hot. All this being said, this was the best time I've had in Kyoto, I've met many people and had many connections that I was a bit sad to leave. The staff is very helpful, I've accidentally reset my locker code multiple times and while not related to me I've witnessed them do their best to make the guests' stay more enjoyable. Thanks Santiago, hope to see you again!
Stayed 5 nights in Dec 2023

8/10 Good

Hiromi

Stayed 1 night in Dec 2023

10/10 Excellent

Matthew

Stayed 2 nights in Dec 2023

2/10 Terrible

Lucia

Stayed 1 night in Nov 2023

10/10 Excellent

Aarao

Stayed 2 nights in Nov 2023

8/10 Good

Madison

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Nov 2023

10/10 Excellent

Wentian

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks for another excellent stay, and thanks to the hard working staff Hope to see you again next year
Stayed 5 nights in Oct 2023

10/10 Excellent

Wentian

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks for another comfortable stay in between cycling trips
Stayed 1 night in Oct 2023

10/10 Excellent

Wentian

Liked: Cleanliness, staff & service, property conditions & facilities
great value for money, always a pleasure to stay here
Stayed 3 nights in Sep 2023