Swiss-Garden Beach Resort Kuantan

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Swiss-Garden Beach Resort Kuantan

Outdoor pool, sun loungers
Lobby
Aerial view
Children's play area - indoor
Premier Deluxe Room, 1 King Bed, Sea Facing (Renovated) | In-room safe, desk, iron/ironing board, free WiFi

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
  • Breakfast available
  • Gym
  • Room service
  • 24/7 front desk

Explore the area

Map
2656-2657, Mukim Sungai Karang, Balok Beach, Berserah, Kuantan, Pahang, 26100
  • Bukit Jelutung
    10 min walk
  • Natural Batik Factory
    17 min walk
  • Patin & Co
    1 min walk
  • Kuantan (KUA-Sultan Haji Ahmad Shah)
    39 min drive

Room options

Premier Deluxe Room, 1 King Bed, Sea Facing (Renovated)

  • 463 sq ft
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

Family Room (Renovated)

  • 667 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Premier Deluxe Room, 2 Single Beds, Sea Facing (Renovated)

  • 463 sq ft
  • Partial sea view
  • Sleeps 2
  • 2 Twin Beds

Deluxe Room, 1 King Bed (Renovated)

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

Studio, 1 King Bed (Renovated)

  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 King Bed, Sea Facing (Renovated)

  • 775.0 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Twin Beds (Renovated)

  • 430 sq ft
  • Sleeps 2
  • 2 Twin Beds

Similar properties

About the neighborhood

Kuantan

Located in Kuantan, Swiss-Garden Beach Resort Kuantan is by the sea, within a 5-minute drive of Natural Batik Factory and Bukit Jelutung. .This beach resort is 4.5 mi (7.2 km) from Bukit Cerung Kelubi and 7.1 mi (11.5 km) from Natural Batik Factory.

What's nearby

  • Natural Batik Factory - 17 min walk
  • Teluk Cempedak Beach - 13 min drive
  • Kuantan City Mall - 13 min drive
  • Darul Makmur Stadium - 14 min drive
  • East Coast Mall - 14 min drive

Getting around

  • Kuantan (KUA-Sultan Haji Ahmad Shah) - 39 min drive

Restaurants

  • ‪Warung Pokwei Roti Canai - ‬9 min walk
  • ‪Restoran De' Alif - ‬11 min walk
  • ‪Umie's Keropok Stall - ‬9 min walk
  • ‪Nasi Lemak Station - ‬7 min walk
  • ‪Kopi Saigon - ‬13 min walk

About this property

Swiss-Garden Beach Resort Kuantan

Family-friendly fun on the beach, with free water park
Swiss-Garden Beach Resort Kuantan offers 304 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. LCD televisions come with satellite channels. Bathrooms include showers, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

An outdoor tennis court and a complimentary water park with waterslides are featured at the resort. An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 304 air-conditioned rooms featuring refrigerators and LCD televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets.
Take advantage of recreational opportunities offered, including a complimentary water park, an outdoor pool, and an outdoor tennis court. Additional amenities at this resort include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy Chinese cuisine at Blossom Chinese Restauran, one of the resort's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge, the beach bar, or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Blossom Chinese Restauran - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
Garden Terrace - Overlooking the pool, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Swiss Deli - Overlooking the pool, this restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 51.84 for adults and MYR 30.24 for children
  • 3 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Blossom Chinese Restauran
  • Garden Terrace
  • Swiss Deli

Things to do

  • Arcade/game room
  • Archery
  • Children's club
  • Children's pool
  • Free water park
  • Gym
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Steam room
  • Volleyball
  • Waterslide

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Free water park access
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Free beach cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1998
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from November 1 2024 to April 1 2025 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • Lobby

Guests will have access to the following alternate facilities during the renovation:

  • Business facilities
  • Outdoor pool

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.
The following facilities are closed on Tuesday, Wednesday, Thursday, and Friday:
  • Children's pool

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 194.40 per night
Cribs (infant beds) are available for MYR 54.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 200 per accommodation, per stay
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MYR 51.84 for adults and MYR 30.24 for children
  • Crib (infant bed) fee: MYR 54.0 per night
  • Rollaway bed fee: MYR 194.40 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property
A car is required for transportation to and from this property

Property is also known as

Garden Kuantan
Kuantan Swiss Garden
Kuantan Swiss Garden Resort
Resort Kuantan
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Swiss Garden Resort
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Swiss Kuantan
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Swiss-Garden Beach Resort
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Swiss-Garden Resort And Spa
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Swiss-Garden Beach Resort Kuantan Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 92 out of 478 reviews" "
Rating 8 - Good. 232 out of 478 reviews" "
Rating 6 - Okay. 117 out of 478 reviews" "
Rating 4 - Poor. 25 out of 478 reviews" "
Rating 2 - Terrible. 12 out of 478 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Win Sen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious. Very friendly staff. Sandflies at the beach were bothersome as well as smoky air during our stay there.
Stayed 4 nights in Sep 2024

10/10 Excellent

CRIMMINS

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

brandon

Stayed 1 night in May 2024

10/10 Excellent

Kelvin

Stayed 1 night in May 2024

8/10 Good

TEOW MING

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall is good.
Stayed 2 nights in Mar 2024

10/10 Excellent

Mohan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Studio room was newly renovated & nicely done!
Stayed 2 nights in Dec 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Chooy Yee

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
Fun car ride at the beach, nice pool! Friendly staff and delicious night buffet! We had a memorable moment , thank you Swiss garden!
Stayed 1 night in Aug 2023

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
The bathroom is old and dated.
Stayed 3 nights in Jul 2023

8/10 Good

Min Li

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel suitable for family and kids
the location is great, just next to beach. Now under renovation, half wings under construction, noisy . Under the bed, can found shoes. I booked family room, the small room aircond is not cool Overall, the hotel is great, will come again.
Stayed 2 nights in Jun 2023

8/10 Good

Hany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2023

10/10 Excellent

SAW KEONG

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Weekday stay was quiet and less crowd. Breakfast was okay with east and west selection. Pool n beach were well maintained. Overall rating 8/10
Stayed 1 night in Jun 2023

4/10 Poor

THIAN NGAN

Stayed 1 night in May 2023

10/10 Excellent

Anis

Stayed 1 night in May 2023

8/10 Good

Eugene

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very scenic
Scene is very good, but room’s AC is not ice cold. Sometimes good to go, and in the middle of night just stop working. Only issue that bummed the trip.
Balcony view
Beach view in the morning
Stayed 1 night in Apr 2023

10/10 Excellent

Eugene

Stayed 1 night in Feb 2023

8/10 Good

Eugene

Stayed 1 night in Feb 2023

8/10 Good

Paul

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One night stay so ddint get to.use much facilities

8/10 Good

Stephen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family vacation
The hotel has direct access to the public beach which is very convenient.
Stayed 2 nights in Dec 2022

8/10 Good

Zuraina

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Nice place for get away with family and friends

8/10 Good

Muhammad Ilham bin Ahmad, Jenjarom

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hospitality received was 5 star. The all the staff were quick, friendly, helpful and responsible of their work. Keep on the good work. The room was comfortable. Although the bathroom could have a better shower head, probably a bit modern looking ones. Bed and pillow as comfortable. TV have good selection of channels. Breakfast buffet was good too. The selection was good but can be better, especially the choices of fruits, and if you have those type of coffee machine that have selection of latte, cappucino, etc, would be better.

10/10 Excellent

Soo Men

Stayed 3 nights in Aug 2022

8/10 Good

shalya, calabasas

Traveled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Loved the beach, pool, breakfast buffet. The kids club is amazing. Hotel is old and dated and housekeeping is sketchy. All in all excellent for families with young kids
Stayed 2 nights in Jul 2022

4/10 Poor

Chai

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
First and Last Memorable Trip
Bath-tub was dirty and had hair inside when I checked in, informed housekeeping to clean and the housekeeper was not wearing a mask, took a dirty towel to clean it. After that requested for a change of room. The pillows were too soft and not good to sleep on, dust were everywhere inside every corner of the cupboards, hair dryer was not working (maintenance came to change the wiring), curtains had blackout on one side and not the other, causing the morning sun to be shining bright into the room, worst experience ever. However the hotel was good outside and the pool was good as well. Quite an old hotel.
Stayed 2 nights in Jul 2022

10/10 Excellent

Akma Idayu

Stayed 1 night in Jul 2022