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Mutiara Taman Negara

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mutiara Taman Negara

Reception
Boating
Front of property - evening/night
Chalet Half Board Triple | In-room safe, bed sheets
Property amenity

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping

Explore the area

Map
Kuala Tahan, Jerantut, Kuala Tembeling, Pahang, 27000
  • Taman Negara National Park
    9 min walk
  • Taman Negara Tourist Information Center
    9 min walk
  • Sultan Mahmud Mosque
    137 min drive
  • Taman Negara (SXT)
    20 min drive

Room options

View all photos for Chalet Half Board Double

Chalet Half Board Double | In-room safe, bed sheets

Chalet Half Board Double

  • 452 sq ft
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Bed

View all photos for Chalet Half Board Single

Chalet Half Board Single | In-room safe, bed sheets

Chalet Half Board Single

  • 452 sq ft
  • Sleeps 1
  • 1 Queen Bed

View all photos for Chalet Half Board Quad

Chalet Half Board Quad | In-room safe, bed sheets

Chalet Half Board Quad

  • 452 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Chalet Half Board Triple

Chalet Half Board Triple | In-room safe, bed sheets

Chalet Half Board Triple

  • 452 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Chalet Double

Exterior

Chalet Double

  • Sleeps 2
  • 1 Queen Bed

View all photos for Chalet Quad

Exterior

Chalet Quad

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Chalet Triple

In-room safe, bed sheets

Chalet Triple

  • Sleeps 3
  • 3 Twin Beds

Chalet Single

  • Sleeps 1
  • 1 Queen Bed
Garden
Balai Serama Guesthouse
Breakfast included
Parking included
Free WiFi
Restaurant
4.4 out of 5, Excellent, (29)
The price is $63
per night
$71 total
includes taxes & fees
Dec 6 - Dec 7
Balai Serama Guesthouse

About the neighborhood

Kuala Tahan

When you stay at Mutiara Taman Negara in Kuala Tembeling, you'll be in a national park, within a 10-minute walk of Taman Negara National Park and Taman Negara Tourist Information Center.
View more Resorts in Kuala TahanOpens in a new window

What's nearby

  • Taman Negara National Park - 9 min walk - 0.2 miles
  • Taman Negara Tourist Information Center - 9 min walk - 0.2 miles
  • Paya Buaya - 95 min drive - 52.8 miles

Restaurants

  • ‪Ann Restaurant - ‬12 min walk
  • ‪Restaurant Family - ‬15 min walk
  • ‪Wan's Floating Restaurant - ‬19 min walk
  • ‪Seri Mutiara - ‬1 min walk
  • ‪Mawar Floating Restaurant - ‬9 min walk

About this property

Mutiara Taman Negara

Beach resort with a 24-hour front desk and a restaurant
Mutiara Taman Negara offers 87 air-conditioned accommodations with safes and complimentary bottled water. A pillow menu is available. Guests can make use of the in-room refrigerators and coffee/tea makers.

Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and bidets. LCD televisions are featured in guestrooms. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 87 air-conditioned rooms featuring refrigerators and LCD televisions. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. This resort also features gift shops/newsstands, tour/ticket assistance, and a reception hall. Guests can catch a ride on the shuttle (surcharge), which operates within 180 km.
Grab a bite at Seri Mutiara Restaurant, a restaurant which features a bar/lounge and a garden view. You can also stay in and take advantage of the room service. Cooked-to-order breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Event facilities at this resort consist of conference space and a meeting room.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Seri Mutiara Restaurant - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service is available.

Languages

Dutch, English, French, German, Italian, Malay, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Area shuttle (surcharge) up to 180 km

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: MYR 50 for adults and MYR 40 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Seri Mutiara Restaurant

Things to do

  • Boat tours
  • Ecotours
  • Hiking/biking trails
  • Hunting

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting room

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Terrace

Accessibility

  • No elevator

More

  • Built in 1990
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 30-inch LCD TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Ceiling fan
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MYR 50 for adults and MYR 40 for children
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Mutiara Taman
Mutiara Taman Negara
Mutiara Taman Negara Hotel
Mutiara Taman Negara Hotel Kuala Tahan
Mutiara Taman Negara Kuala Tahan
Taman Mutiara
Taman Negara Mutiara
Mutiara Taman Negara Hotel Jerantut
Mutiara Taman Negara Jerantut
Mutiara Taman Negara Resort Kuala Tahan
Mutiara Taman Negara Resort
Mutiara Taman Negara Hotel Jerantut
Mutiara Taman Negara Jerantut
Mutiara Taman Negara Resort
Mutiara Taman Negara Kuala Tembeling
Mutiara Taman Negara Resort Kuala Tembeling

Reviews

8.0

Very Good

Rating 10 - Excellent. 90 out of 327 reviews" "
Rating 8 - Good. 163 out of 327 reviews" "
Rating 6 - Okay. 60 out of 327 reviews" "
Rating 4 - Poor. 12 out of 327 reviews" "
Rating 2 - Terrible. 2 out of 327 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel in the centre of the national park. A beautiful area and well worth a few days visit. The dining was excellent also.
Stayed 3 nights in Jul 2024

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love it.
Loved this place. Great variety and quality of food. Staff are very helpful and accommodating.
Stayed 3 nights in Mar 2024

8/10 Good

Malvern

Liked: Cleanliness, staff & service
Nice accom in jungle surrounds.
Stayed 1 night in Feb 2024

10/10 Excellent

WIN, Rego Park

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located within the Taman Negara National Park. The trailhead to the Canopy walk is just some meters away from the Resort.
Stayed 1 night in Feb 2023

10/10 Excellent

Raney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

8/10 Good

Catherine

Traveled with group
Liked: Cleanliness, staff & service
Inside of the cabins, need some more love and care. Bathrooms need renovations
Stayed 2 nights in Jan 2023

8/10 Good

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are great and to be in nature is perfect. Great location. My only complaint is the included meals are buffet and the food overall is mediocre. Very bland. And the coffee is terrible. But the stay and access to trails were perfect.

10/10 Excellent

Phillippa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Since I am interested in plants, birds and animals the entire property delighted me and I spent a lot of time trekking. The property is beautiful and there is so much to do and see.

6/10 Okay

Robin

Disliked: Room comfort
Stayed 3 nights in Feb 2020

6/10 Okay

Andrew

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the jungle. Good excursions at very reasonable prices
Stayed 2 nights in Jan 2020

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Amenities
Food is bad despite the high price especially the buffet food. Rather cross the river for food which is cheaper and better
Stayed 3 nights in Oct 2019

4/10 Poor

Verified traveler

Traveled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The chalets are situated in rainforest which provides excellent birdwatching, the reason for our visit. However, the chalets were disappointing. The first chalet we were given had no running water and when we asked the reception staff for an alternative chalet, they said we couldn't have one! I asked to speak to the duty manager who moved us to another chalet straight away. However, they appear to have taken our desire for a shower rather literally as when it rained in the night we got soaked in our beds as the rain came through the roof.
Stayed 4 nights in Aug 2019

6/10 Okay

Bogdan Calin

Liked: Staff & service
Disliked: Cleanliness
Not up to expectations
Stayed for 3 nights, we needed a base to explore the national park. Located right at the entrance of the park the resort is perfect to enjoy nature. On the negative side, the bungalows are dark, smell like “old resort”, there is no remote control for the AC (split unit) and it’s either freezing with the AC on or sweating with it off. I do understand you are “in the nature” but that’s no reason to be negligent of the wooden walls of the bungalows: have big spaces between the planks, insects coming in through these cracks, spiderwebs in the space between the window and the insect web. If I were to go to Taman Negara again, i’d Try the motels/bed&breakfast across the river. They cost a fraction of the price of Mutiara and were very animated , young westerner groups mingling with the locals. Food at Mutiara: the buffet ( we had half board) was way below expectations :(
Stayed 3 nights in Aug 2019

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
To expensive, ways damaged, no drinking water at the room, no ironing epuipment at the room
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2019

4/10 Poor

B, KL

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Location is good, others are under expectations. Buffet restaurant’s hygiene should be improved
Stayed 3 nights in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Canopy Walkway Closed
The canopy walkway has been closed since November 2018 - potential guests should be made aware of this. We weren't even informed when we checked in with the park officials at the desk on the resort grounds - we only found out once we walked the 2 km (which we would have done anyway) to find the closure signs. The resort is older and needs a little TLC.
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveler

Liked: Staff & service
Stayed 3 nights in Mar 2019

10/10 Excellent

ANG

Liked: Staff & service
Stayed 2 nights in Mar 2019

8/10 Good

Helena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for exploring the national park
This is the only accommodation within the National Park, and the money paid goes towards the park and local people. The beds were comfortable, with air conditioning, ceiling fan and fridge, although we requested 3 beds so sacrificed the space for the 'dining and living' area. There were chairs and a table on the balcony, but don't take your tea cup out there because you'll get mugged by the macaque monkeys. The staff were friendly and helpful, able to answer questions on the park and local area, book trips, and transfer our bags to and from our cabin (which was quite a long walk fromt he reception and restaurant).. Breakfast was good with a wide selection (although not the best we had in Malaysia), but I'd suggest crossing the river to one of the floating restaurants for lunch or dinner.
Stayed 4 nights in Feb 2019

6/10 Okay

karen

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Very very disappointed.
We were very disappointed with the accommodation co sidering that Mutiara is supposed to be a prestige hotel chain. Very dated, smelled musty and the shower and air conditioning unit were very mouldy. We mentioned this to reception several times but nothing was done. We have contacted the hotel chain but to no avail.
Stayed 3 nights in Feb 2019

10/10 Excellent

ABU TALIB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mother nature trip
Enjoy and refreshing trip
Stayed 1 night in Nov 2018

8/10 Good

M C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

8/10 Good

Hartmut

Liked: Staff & service, property conditions & facilities
Pleasant stay at Mutiara Taman Negara
The place is quite nice inside the actual Taman Negara, the chalets are built in a nice style and they fit well with the surrounding (i.e. jungle). The first night we found that we were sharing the chalet with some type of jungle animal (jungle rat?) that lived in the ceiling, but given the chalets are built with wood and rattan and are located in, well, the jungle, this can happen. At midnight we called the reception desk and in no time were given another chalet, where this issue did not exist. The restaurant was good and for the location not too expensive. We certainly enjoyed out stay there.
Stayed 3 nights in Oct 2018