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Hyatt Regency Kuantan Resort

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hyatt Regency Kuantan Resort

2 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
Free minibar, in-room safe, desk, laptop workspace
3 restaurants, breakfast, lunch, dinner served; Malaysian cuisine
On the beach, beach towels, beach volleyball, beach bar
On the beach, beach towels, beach volleyball, beach bar

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Air conditioning
    Air conditioning
  • Room service
    Room service
  • Gym
    Gym

Explore the area

Map
Telok Chempedak, Kuantan, Pahang, 25050
  • Teluk Cempedak Beach
    1 min walk
  • Taman Teruntum Mini Zoo
    15 min walk
  • Gelora Park
    5 min drive
  • Kuantan (KUA-Sultan Haji Ahmad Shah)
    38 min drive

Room options

View all photos for Club Room, 2 Twin Beds, Sea View

Free minibar, in-room safe, desk, laptop workspace

Club Room, 2 Twin Beds, Sea View

  • 420 sq ft
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Room, 1 King Bed with Sofa bed

Family Room, 1 King Bed with Sofa bed | Free minibar, in-room safe, desk, laptop workspace

Family Room, 1 King Bed with Sofa bed

  • 732 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Queen Sofa Bed

Presidential Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Free minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

  • 420 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Twin Beds

Free minibar, in-room safe, desk, laptop workspace

Club Room, 2 Twin Beds

  • 420 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, 1 King Bed

Free minibar, in-room safe, desk, laptop workspace

Club Room, 1 King Bed

  • 420 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Sea View

Free minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds, Sea View

  • 366 sq ft
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Sea View

Standard Room, 1 King Bed, Sea View | Free minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Sea View

  • 366 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Sea View

Free minibar, in-room safe, desk, laptop workspace

Club Room, 1 King Bed, Sea View

  • 420 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds

Free minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds

  • 366 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 King Bed (Regency)

Free minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed (Regency)

  • 980 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Regency, Executive Suite

Free minibar, in-room safe, desk, laptop workspace

Regency, Executive Suite

  • 904 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Free minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • 366 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Free minibar, in-room safe, desk, laptop workspace

Deluxe Room, 2 Twin Beds

  • 420 sq ft
  • Sleeps 3
  • 2 Twin Beds

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Aerial view

Swiss-Garden Beach Resort Kuantan

Pool
Kids pool
Waterslide
Parking included
3.8 out of 5, Good, (477)
The price is $89
per night
$99 total
includes taxes & fees
Dec 9 - Dec 10
Swiss-Garden Beach Resort Kuantan

About the neighborhood

Kuantan

A stay at Hyatt Regency Kuantan Resort places you in the heart of Kuantan, steps from Teluk Cempedak Beach and a 2-minute drive from Taman Teruntum Mini Zoo. .This beach resort is 2.1 mi (3.4 km) from Kuantan Recreational Parks and 2.1 mi (3.4 km) from Gelora Park.
View more Resorts in KuantanOpens in a new window

What's nearby

  • Teluk Cempedak Beach - 1 min walk - 0.1 miles
  • Taman Teruntum Mini Zoo - 15 min walk - 0.9 miles
  • Kuantan City Mall - 7 min drive - 3.8 miles
  • East Coast Mall - 7 min drive - 3.9 miles
  • Darul Makmur Stadium - 8 min drive - 4.4 miles

Getting around

  • Kuantan (KUA-Sultan Haji Ahmad Shah) - 38 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Regency Club | Hyatt Regency Kuantan Resort - ‬5 min walk
  • ‪Mee Curry Hoi Yin - ‬3 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Sampan Bar - ‬5 min walk

About this property

Hyatt Regency Kuantan Resort

Luxury resort on the beach, with 2 outdoor swimming pools
Hyatt Regency Kuantan Resort offers 301 air-conditioned accommodations with free minibar items and laptop-compatible safes. 43-inch LED televisions come with satellite channels. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

This Kuantan resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

2 outdoor tennis courts, a health club, and complimentary bicycles are featured at the resort. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 301 air-conditioned rooms featuring free minibar items and LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and bidets. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities including a nightclub and outdoor tennis courts. This resort also features complimentary wireless internet access, concierge services, and an arcade/game room.
Enjoy Malaysian cuisine at Kampung Restaurant, one of the resort's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 3 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and limo/town car service. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Kampung Restaurant - Overlooking the ocean, this restaurant specializes in Malaysian cuisine and serves breakfast, lunch, dinner, and light fare.
Italian Bistro - Overlooking the ocean and pool, this bistro specializes in Italian cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open select days.
The Deli - Overlooking the pool, this delicatessen serves light fare only. Open daily.
Coals on the Beach - This beachfront restaurant specializes in local and international cuisine and serves dinner and light fare. Open select days.
Sampan Bar - This bar is located on the beach. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: MYR 65 for adults and MYR 24 for children
  • 3 bars/lounges
  • 3 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • Coals on the Beach
  • Italian Bistro
  • Kampung Restaurant
  • Sampan Bar
  • The Deli

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • 2 outdoor tennis courts
  • 24-hour gym
  • Arcade/game room
  • Beach volleyball
  • Children's pool
  • Free bicycle rentals
  • Golf
  • Nightclub

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Free crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1979
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Day bed
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

The property is closed between May 24 and June 7.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 115.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MYR 65 for adults and MYR 24 for children
  • Rollaway bed fee: MYR 115.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a security system and window guards
Some rooms at this property are not suitable for children; please add child ages in the search parameters to display available rooms

We should mention

Pool access available from 8:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 18 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision

Property is also known as

Hyatt Kuantan
Hyatt Kuantan Regency
Hyatt Regency Kuantan
Hyatt Regency Kuantan Resort
Hyatt Regency Resort Kuantan
Kuantan Hyatt Regency
Kuantan Hyatt Resort
Kuantan Regency
Kuantan Regency Hyatt
Regency Kuantan
Hyatt Regency Kuantan Hotel Kuantan
Hyatt Regency Kuantan
Hyatt Regency Kuantan Resort Resort
Hyatt Regency Kuantan Resort Kuantan
Hyatt Regency Kuantan Resort Resort Kuantan

Hyatt Regency Kuantan Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 298 out of 608 reviews" "
Rating 8 - Good. 213 out of 608 reviews" "
Rating 6 - Okay. 58 out of 608 reviews" "
Rating 4 - Poor. 27 out of 608 reviews" "
Rating 2 - Terrible. 12 out of 608 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Eugene

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Vijay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service, food and charming location on the beach. Resort isn't overly large so it doesn't feel overcrowded. Extremely long drive from Singapore, but the routes are enjoyable. Kuantan airport isn't far for those opting to fly in. Will come back again in the future.
Stayed 2 nights in Aug 2024

10/10 Excellent

Mark C

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Keiichiro

Traveled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Nicola

Liked: Property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Abbas, Watford

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, very helpful and kind, food is reasonably priced, beach access is amazing. Room was lovely. Slight downside: Showers were not hot enough and there was a little convincing we had to do on checkout that the taxes had been prepaid, otherwise a top top experience. Emma was really caring and went out of her way.
Stayed 4 nights in Jul 2024

8/10 Good

Fahed

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
#1 in Kuantan
Very good and nice hotel . It is in front of beach .
Stayed 2 nights in Jul 2024

8/10 Good

Edward

Liked: Cleanliness, staff & service
Good and can easily be very good.
Very well located hotel for the beach. Reception staff are very welcoming and helpful. Nice rooms facing the sea with a great view. The only constructive criticism is that some of the hotel is tired, the sun loungers/beds especially on the beach need replacing. Wooden frames are not good and the cushions seem dirty. Also the sand area around them has lots of cigarette butts and bottle tops etc. Restaurant staff are nice if you can get their attention. Food is good and comes quickly once ordered. Should give discount to guests to incentivise them to eat in house…
Stayed 2 nights in Jul 2024

6/10 Okay

Verified traveler

Traveled with family
Disliked: Staff & service
Could've done a little better.
Was a little disappointed with the services given, the staff weren't that friendly. It was a very old establishment with recently revamped rooms and facilities, and certain fixtures, and some furniture were dated. The breakfast spread was a little thin on choices, even less than the other bigger resort nearby in Kuantan. Maybe because it was rated as a 5-star hotel, my expectations were a little higher than average. The kids' playroom was utterly disappointing. It was so dim in the evening and was pretty rundown. The facilities were lacking, bean bags were dirty, and toys were broken. My kids even complained it was boring.
Stayed 2 nights in Jul 2024

10/10 Excellent

Zulhelmy

Stayed 2 nights in Jul 2024

10/10 Excellent

ZAHARUDIN

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Likes - enviroment and cleanliness Dislikes - none
Stayed 1 night in Jul 2024

10/10 Excellent

Khairul Azhar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overcharge on my credit card
it was amazing stay for the 2 separate night. However, the hotel accidentally charge on my credit card a room charge where they should not since I have paid through this apps. The hotel staff take too long time to settle this dispute.
Stayed 1 night in Jun 2024

10/10 Excellent

Bajwinder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed one night in Hyatt Kuantan. Me and my wife were just travelling for a casual weekend trip away. Had a surprisingly really good time at the hotel. Room was clean and spacious. All the facilities were well kept. Special appreciation to the F&B manager, Jagdeep Singh, who was very friendly and accomodating in making the stay even more memorable.
Stayed 1 night in Jun 2024

6/10 Okay

Suze

Liked: Staff & service
Disliked: Property conditions & facilities
Old Tired Hotel, Breakfast Quality Below Average
Hotel staffs are the only positive experience here. They're all super professionals and friendly. The hotel itself however looks tired and old. Need refurbishment urgently. Breakfast area is old and dingy. Food prepared weren't fresh looking, some just cold, noodles soup were way too salty, the fresh juice section just disgusting. Chef needs to put more passion in the food prep. For a Hyatt brand, the hotel is quite stingy with room amenities such as no bin liners for the bins? How much are you guys really saving in cost not to provide these?
Stayed 4 nights in Jun 2024

10/10 Excellent

Khairul Azhar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

wai kuan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff
Stayed 1 night in Jun 2024

10/10 Excellent

Hyungtae

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Full review
On arrival, we decided to get lunch whilst waiting for our room to be ready. The manager of the restaurant was coughing and sputtering all over the food and drinks. Did not cover her mouth or try to be discreet. Her staff under her were reserved and not smiling. On top of this, we had spring rolls, in which the sauce had plastic fibres throughout from a pastry brush or the like. We made a complaint to the front desk, however the staff member was kept on duties although being sick. We were close to checking out of the hotel at this stage as we felt the hotel did not put our health as a priority. Luckily the next morning, at breakfast, we were greeted by fadilah, whom had the warmest smile and beautiful greeting. She went over and beyond to explain different foods that we had not seen or tried before. Her staff around her were all happy, smiling and provided great service. A special mention to Marya, who also was so pleasant and provided great service (she remembered which coffee we had each morning, which is a nice personal touch). I also would like to thank Harris in the pool bar who again went out of his way to make sure we had the drink we wanted. Great service. Fadilah has shown to be a true leader. The encouragement she gives staff, the belief she has in her staff is amazing. Even when we thanked her directly for her service, she quickly replied that it is her whole team that make it happen.
Stayed 3 nights in Jun 2024

10/10 Excellent

Lynnette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful place to relax by the beach. Really had a wonderful time here. Many fast food chain around the resort within walking distance.
Stayed 2 nights in Jun 2024

10/10 Excellent

RM

Stayed 1 night in Jun 2024

8/10 Good

F Richard

Stayed 2 nights in May 2024

10/10 Excellent

Muhammad Dahlan Bin, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Su ling

Traveled with partner
Liked: Amenities
The curtains in my room had patched defects around the base.
Stayed 4 nights in May 2024

6/10 Okay

Lay Nah

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Bad Bad Bad service
Requested way in advance for adjoining room but not arranged. Booked 3 rooms but 1 room was on a different floor. We were not told the main door at lobby needs the door card. We used it in the afternoon we didnt need the room card. We were locked out at night. Asked the guard for help he couldnt, but he did walk to the front desk and spoke with someone who ignored totally. The breakfast place was packed, we requested foe the fan to be turned on. Only upon flaring up at the 4th request it was done. We saw others doing the same. Otherwise rooms were very clean.
Stayed 1 night in May 2024

10/10 Excellent

REZA JAAFAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024