Skip to main content
Beginning of main content
CheapTickets Verified Reviews
Room type Options Nightly price Book
Premier 2-Bedroom Residence
2 Queen Beds
Room sleeps 4 guests
(up to 2 children)
Select dates to see price
Other room types
Deluxe Twin Room
Room with view
366 square feet
2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Executive 2-Bedroom Residence
1 Queen Bed and 1 Twin Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Deluxe Double Room, 1 King Bed
Room with view
362 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Family-friendly hotel with a fitness center and a sauna

Popular property highlights

Free self parking
Free WiFi
Laundry facilities
Smoke-free property
24-hour front desk

Located in Genting Highlands, Swiss-Garden Hotel & Residences, Genting Highlands is in the entertainment district, within a 10-minute drive of Genting Skyway and Genting Highlands Premium Outlets. This family-friendly hotel is 5.8 mi (9.3 km) from Chin Swee Cave Temple and 7.3 mi (11.7 km) from SkyAvenue.

Make yourself at home in one of the 510 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.

Take advantage of recreational opportunities offered, including an outdoor pool, a sauna, and a fitness center. Additional features at this hotel include an arcade/game room and a banquet hall.

Enjoy a meal at Garden Terrace, or stay in and take advantage of the hotel's room service (during limited hours). Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. This hotel has 3 meeting rooms available for events. Free self parking is available onsite.

Languages Spoken

  • English

Show all languages

Swiss-Garden Hotel & Residences, Genting Highlands

Windmill Upon Hills, Genting Permai, Genting Highlands, Pahang 69000

Renovations & Closures

The following facilities or services will be unavailable from October 8 2024 to October 21 2024 (dates subject to change):

  • Swimming pool

Hotel Amenities

Hotel Amenities

The hotel offers a restaurant. In addition to a children's pool and an outdoor pool, Swiss-Garden Hotel & Residences, Genting Highlands provides a sauna and a fitness center. 3 meeting rooms are available. This family-friendly hotel also offers a terrace, an arcade/game room, and multilingual staff. Onsite covered self parking is complimentary.

Swiss-Garden Hotel & Residences, Genting Highlands is a smoke-free property.

  • Number of outdoor pools - 1
  • Elevator
  • Fitness facilities
  • 24-hour front desk
  • Covered parking
  • Secured parking
  • Meeting rooms
  • Year Built - 2019
  • Free self parking
  • Steam room
  • Sauna
  • Smoke-free property
  • Children's pool
  • Safe-deposit box at front desk
  • Number of meeting rooms - 3
  • Terrace
  • Luggage storage
  • Proposal/romance packages available
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Banquet hall
  • Laundry facilities
  • Total number of rooms - 510
  • Arcade/game room
  • Garden
  • Outdoor entertainment area
  • Multilingual staff
  • Outdoor furniture

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Arcade/game room
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Malay
  • Chinese (Mandarin)

Parking

Free self parking

Room Amenities

Swiss-Garden Hotel & Residences, Genting Highlands offers 510 air-conditioned accommodations with safes and complimentary bottled water. 40-inch Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Daily housekeeping
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Desk
  • Free bottled water
  • Wireless internet access
  • Bidet
  • Blackout drapes/curtains
  • Slippers
  • Shower only
  • Cable TV service
  • Free WiFi
  • TV size: 40
  • TV size measurement: inch
  • Rainfall showerhead
  • Cribs/infant beds (surcharge)
  • Rollaway/extra beds (surcharge)
  • Towels provided
  • Bedsheets provided
  • Smart TV
  • Soap
  • Shampoo
  • Toilet paper
  • Guidebooks or recommendations
  • Laptop-friendly workspace
  • Restaurant dining guide
  • Wardrobe or closet
  • WiFi speed 25+ Mbps

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.

Garden Terrace - Onsite restaurant.

Room service (during limited hours) is available.

Nearby Things to Do

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for MYR 137.8 per night.
  • Cribs (infant beds) are available for MYR 50.0 per night.

Pet Policy

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Safety features at this property include a security system

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, debit cards, and cash.

For guests' safety, the property includes a smoke detector and a security system in each accommodation. Cashless payment methods are available for all transactions.

One child stays free

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Staff temperature checks are conducted regularly

Masks are compulsory at the property

Temperature checks are available to guests

Bed sheets and towels are not washed at a temperature of at least 60°C/140°F

Contactless food service / room service is not available

Commonly-touched surfaces are cleaned with disinfectant

Reservation might be required for some facilities onsite

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff wears personal protective equipment

Security system

Mobile key entry is not available

Food service has been amended for enhanced safety

Protective clothing is not available to guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Children stay free - maximum age 11

Social distancing measures are in place

Contactless check-in is not available

Property follows regional sanitization guidelines Safe & Clean (Malaysia)

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Children stay free

Service animals not allowed

Individually-wrapped food options are not available

Debit cards

Gap period enforced between guest stays - 48 hours

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MYR 62.64 for adults and MYR 32.40 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: MYR 150 (subject to availability)
  • Crib (infant bed) fee: MYR 50.0 per night
  • Rollaway bed fee: MYR 137.8 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Swiss-Garden Hotel Genting Highlands
  • Swiss-Garden Hotel
  • Swiss-Garden Hotel Genting Highlands
  • Swiss-Garden Genting Highlands
  • Swiss-Garden Hotel & Residences, Genting Highlands Hotel
  • Hotel Swiss-Garden Hotel & Residences, Genting Highlands
  • Swiss-Garden Hotel
  • Swiss-Garden Genting Highlands
  • Swiss-Garden
  • Swiss-Garden Hotel Genting Highlands
  • Swiss-Garden Hotel
  • Hotel Swiss-Garden Hotel & Residences Genting Highlands
  • Swiss-Garden Genting Highlands
  • Swiss-Garden
  • Swiss-Garden Hotel Genting Highlands
  • Hotel Swiss-Garden Hotel & Residences Genting Highlands
  • Swiss-Garden Genting Highlands
  • Swiss Garden Hotel Residences Genting Highlands
  • Swiss-Garden
  • Swiss Garden Hotel Residences Genting Highlands
  • Swiss-Garden Hotel
  • Hotel Swiss-Garden Hotel & Residences Genting Highlands
  • Swiss-Garden
  • Swiss Garden Hotel Residences Genting Highlands
  • Swiss Garden Genting Highlands

We should mention

Pool access available from 7:00 AM to 7:00 PM.

One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

No pets and no service animals are allowed at this property.

Cashless payment methods are available for all transactions.

Sorry, we seem to have had an issue loading our review content. Try again?