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Renaissance Kuala Lumpur Hotel & Convention Centre

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Renaissance Kuala Lumpur Hotel & Convention Centre

2 restaurants, breakfast, lunch served; local and international cuisine
Exterior
Exterior
Minibar, in-room safe, desk, laptop workspace
Club Suite, 1 Double Bed | Minibar, in-room safe, desk, laptop workspace

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Spa
    Spa
  • Parking available
    Parking available

Explore the area

Map
Corner Of Jalan Sultan Ismail, And Jalan Ampang, Kuala Lumpur, 50450
  • Kuala Lumpur Forest Eco Park
    3 min walk
  • Petronas Twin Towers
    11 min walk
  • Suria KLCC Shopping Centre
    14 min walk
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    48 min drive

Room options

View all photos for Deluxe Room, 2 Twin Beds

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 2 Twin Beds

  • 409 sq ft
  • Sleeps 3
  • 2 Twin Beds

Presidential Suite, 2 Bedrooms

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

  • 463 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Twin Bed, Pool Access, Pool View

Room, 1 Twin Bed, Pool Access, Pool View | Minibar, in-room safe, desk, laptop workspace

Room, 1 Twin Bed, Pool Access, Pool View

  • 408 sq ft
  • Sleeps 3
  • 1 Twin Bed

View all photos for Club Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Club Room, 1 King Bed

  • 463 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Minibar, in-room safe, desk, laptop workspace

Executive Suite, 1 Bedroom

  • 635 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 2 Twin Beds

Club Room, 2 Twin Beds | Minibar, in-room safe, desk, laptop workspace

Club Room, 2 Twin Beds

  • 409 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed with Sofa bed, Pool View

Room, 1 King Bed with Sofa bed, Pool View | Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed, Pool View

  • 408 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Suite, 1 Double Bed

Club Suite, 1 Double Bed | Minibar, in-room safe, desk, laptop workspace

Club Suite, 1 Double Bed

  • 1236 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Suite, 1 Bedroom

48-inch LED TV with digital channels

Executive Suite, 1 Bedroom

  • 635 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Club Room, 1 King Bed with Sofa bed

Minibar, in-room safe, desk, laptop workspace

Club Room, 1 King Bed with Sofa bed

  • 409 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed with Sofa bed

  • 409 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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Exterior
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Pool
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4.5 out of 5, Wonderful, (87)
The price is $110
per night
$121 total
includes taxes & fees
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About the neighborhood

Kuala Lumpur

Renaissance Kuala Lumpur Hotel & Convention Centre is centrally located in Kuala Lumpur, a 3-minute walk from Kuala Lumpur Forest Eco Park and 11 minutes by foot from Petronas Twin Towers. .This family-friendly hotel is 0.9 mi (1.4 km) from Kuala Lumpur Tower and 1.1 mi (1.7 km) from KLCC Park.

What's nearby

  • Petronas Twin Towers - 11 min walk - 0.6 miles
  • KLCC Park - 15 min walk - 0.8 miles
  • Kuala Lumpur Tower - 17 min walk - 0.9 miles
  • Pavilion Kuala Lumpur - 17 min walk - 0.9 miles
  • Merdeka Square - 3 min drive - 1.6 miles

Getting around

  • Bukit Nanas Station - 1 min walk
  • Kuala Lumpur Sultan Ismail Station - 19 min walk
  • Subang (SZB-Sultan Abdul Aziz Shah) - 33 min drive

Restaurants

  • ‪Hard Rock Cafe - ‬4 min walk
  • ‪Wariseni - ‬2 min walk
  • ‪Mixing Room - ‬3 min walk
  • ‪Xin Cuisine - ‬3 min walk
  • ‪Tandoor Grill - ‬3 min walk

About this property

Renaissance Kuala Lumpur Hotel & Convention Centre

Luxury hotel with 2 restaurants connected to the convention center in Kuala Lumpur
Renaissance Kuala Lumpur Hotel & Convention Centre offers 406 accommodations with minibars and safes. 48-inch LED televisions come with digital channels.

Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and bidets. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a waterslide and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Mandara. The spa is open daily.
Make yourself at home in one of the 406 guestrooms featuring minibars and LED televisions. Digital television is provided for your entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as an outdoor pool, a waterslide, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy local and international cuisine at R Bar, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee.
Featured amenities include limo/town car service, a computer station, and express check-out. Planning an event in Kuala Lumpur? This hotel has 28148 square feet (2615 square meters) of space consisting of a conference center and 27 meeting rooms. Guests may use a train station pick-up service for a surcharge, and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
R Bar - This bar specializes in local and international cuisine and serves light fare only. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required.
H2O - This poolside restaurant serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.
Evolution Café - This restaurant specializes in Italian cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available. Open daily.
24-hour room service is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Bus station shuttle (surcharge)
  • Limo/town car service
  • Secured, covered self parking on site (MYR 10 per day)
  • Secured valet parking on site (MYR 70 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; MYR 108 for adults and MYR 54 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar

Restaurants on site

  • Evolution Café
  • H2O
  • R Bar

Things to do

  • 24-hour gym
  • Children's pool
  • Free children's club
  • Full-service spa
  • Outdoor pool
  • Playground
  • Rock climbing
  • Waterslide

Family friendly

  • Children's pool
  • Free children's club
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 27 meeting rooms
  • Computer station
  • Conference center (28,148 square feet of space)

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bus station shuttle
  • Elevator
  • Grab bar near toilet
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Thin carpet in room
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1996
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 48-inch LED TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from May 20 2024 to November 30 2024 (completion date subject to change). The following areas are affected:
  • Hallway
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 108 for adults and MYR 54 for children
  • Covered self parking fee: MYR 10 per day
  • Secured valet parking fee: MYR 70 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property
Parking height restrictions apply

Property is also known as

Hotel Kuala Lumpur Renaissance
Hotel Renaissance Kuala Lumpur
Kuala Lumpur Hotel Renaissance
Kuala Lumpur Renaissance
Kuala Lumpur Renaissance Hotel
Renaissance Hotel Kuala Lumpur
Renaissance Kuala Lumpur
Renaissance Kuala Lumpur Hotel
Renaissance Kuala Lumpur Hotel
Renaissance Kuala Lumpur Hotel & Convention Centre Hotel
Renaissance Kuala Lumpur Hotel & Convention Centre Kuala Lumpur

Renaissance Kuala Lumpur Hotel & Convention Centre Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 480 out of 1000 reviews" "
Rating 8 - Good. 346 out of 1000 reviews" "
Rating 6 - Okay. 110 out of 1000 reviews" "
Rating 4 - Poor. 41 out of 1000 reviews" "
Rating 2 - Terrible. 23 out of 1000 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ahmad Syahir

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time being here, it was to try out their water park for kids. Needless to say, we enjoyed playing with my kids at the pool. Second time coming here to celebrate birthday of our kids since they love to play at park again, and the location nearby KLCC. Request for a surprise during booking and they did not let us down. A beautiful decoration and cake were made to our room during check in from the Loyalty team (Diah, Lina, Saras, Aisyah, Ifah, and Amalin. Thank you also to the front desk officer, Amelia for smooth check out and final surprise.
Stayed 1 night in Aug 2024

10/10 Excellent

Faris Amad

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best experience in KL! Wish their rooms had a washing machine. Washing your clothes at the hotel is extremely expensive! Keep that in mind otherwise the amenities and housekeeping was unmatched 👌
Stayed 15 nights in Jul 2024

10/10 Excellent

Muhammad Fahyyaz

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centralise and kids friendly environment.
Stayed 2 nights in Jul 2024

10/10 Excellent

Keith

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

2/10 Terrible

Joanne

Stayed 3 nights in Jun 2024

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Poor compared to other Mariott properties
Not for me. Didn’t enjoy the stay nor room. The counter staff who processed our hotel check in could have offered much better customer service. She didn’t address our questions when there were some check in hiccups, leaving us puzzled and unsure next step. We tried to seek clarification but she didnt even look like she wanted to speak to us and just processed the check-in. Service at the lounge was also so so. Disappointing experience.
Stayed 4 nights in Jun 2024

6/10 Okay

ELIZA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel with poor sound proofing
When i check in, i was told that an upgrade was given. i enquire about the sofa bed that i wanted for my child and was told that it is in the upgraded room too. So i was not happy when i went into the bigger room and found there was only has a circular sofa. When i went down to find out from reception, i was told the type of room i wanted may not be ready. i was not given an option and i think it is not fair as i checked in at 6pm, how can the room be not ready? the room given was near to lift and facing main road. i could not sleep all night as the room has poor sound proofing. i can hear people walking and talking at the aisle. the noise of the traffic made it worst. The pool was congested and playroom is just a room with few sets of toys that most kids just walk away after a glance.
Stayed 1 night in May 2024

10/10 Excellent

Karen

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good stuff
Stayed 5 nights in May 2024

10/10 Excellent

Guofu

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
front desk staffs are very friendly,
Stayed 2 nights in May 2024

10/10 Excellent

Ahmad Syahir

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kids happy with the waterpark, parent happy with the refurbished room. Shower area a bit cramp. Unable to enjoy much the breakfast as were bumped to exec lounge due to overcrowd. But it is ok for us. Staffs were super attentive and friendly. Didnt get their names but all of them are great in their job and services. Feel safe at waterpark area as there are alot of staff watching over the area to ensure kids playing nicely. It was raining drizzly and unable to enjoy their playground.
Stayed 1 night in May 2024

10/10 Excellent

Ying Kai

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Maryam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

2/10 Terrible

Halim Siti Raihanah

Traveled with family
Disliked: Staff & service, amenities
A bag of shopping items went missing from our hotel room. Housekeeping took the bag away as seen and shown on cctv footages. Reported to the team, it was inconvenient to get thru the duty manager. I had to go down to the Reception to wait and meet with the relevant team to solve the issue. The managers and directors advised me to report to the police at the station on my own, instead of them reporting after evidences was clearly shown. I asked for compensation for my stay and the items lost. Service recovery is still on going. Stay in this hotel at your own risk
Stayed 2 nights in Apr 2024

10/10 Excellent

Wai Yee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff are incredibly friendly and accommodating, and the rooms are spacious and clean. However, slippers are not provided. On the bright side, the pool is excellent, complete with fun slides. The hotel's location is convenient, just a 10-minute walk from the Twin Towers in KLCC. Plus, there's a Starbucks within a one-minute walk from the hotel. I highly recommend this hotel.
Stayed 3 nights in Mar 2024

10/10 Excellent

Alan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

10/10 Excellent

SEUL AE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Adam John

Stayed 2 nights in Feb 2024

10/10 Excellent

Kanaga

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staffs.
Stayed 2 nights in Feb 2024

10/10 Excellent

Subramaian

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel!
Amazing hotel in the CBD with great facilities for kids. The executive suite was very spacious and comfortable for a family of four. The club access provided parents with an area for children to have a full meal (complimentary) and activities in the evening while parents enjoy the club floor drinks/canapés. The staff at the Renaissance are fabulous! I was very impressed with Aishya in the kids club who was so kind and patient with my very shy 4 year old. Equally, I was incredibly impressed with the check in and check out process with Nazrul who was very personable, accommodating and kind. My only complaint was that the road noise from the suite facing the KL tower was loud and I found it very difficult to sleep. My children were fine as they area deep sleepers. If you’re a light sleeper then I’d request a room with a pool view instead.
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2020

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Feb 2020

10/10 Excellent

Az

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We repeated stay here few times since few years back..
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some excellent reception staff. The renovation seems to be lingering.
Stayed 2 nights in Feb 2020

10/10 Excellent

William, Miami, FL

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Great breakfast buffet, and restaurant food. Walking distance to the Petrona Towers and Pavillion Mall, near great hangout places.
Stayed 1 night in Feb 2020