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Mandarin Oriental, Kuala Lumpur

5.0 star property

Choose dates to view prices

Photo gallery for Mandarin Oriental, Kuala Lumpur

3 bars/lounges, cocktail bar
Creator video - submitted by Explore Bluegreenland
Outdoor pool, pool umbrellas, sun loungers
Royal Suite King Bed | Premium bedding, down comforters, minibar, in-room safe
Buffet

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Parking included
  • Free WiFi
$214
$196 nightly
$214 total
Total with taxes and fees
Mar 13 - Mar 14

Explore the area

View in a map
Kuala Lumpur City Centre, Kuala Lumpur, 50088
  • Place, Petronas Twin Towers
    ‪3 min walk‬
  • Place, KLCC Park
    ‪3 min walk‬
  • Place, Pavilion Kuala Lumpur
    ‪10 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪55 min drive‬

Room options

View all photos for Deluxe City View Room King

Separate tub and shower, deep soaking tub, eco-friendly toiletries

Deluxe City View Room King

9.4 out of 10
Exceptional
(72 reviews)
  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe City View Room Twin

Separate tub and shower, deep soaking tub, eco-friendly toiletries

Deluxe City View Room Twin

8.6 out of 10
Excellent
(23 reviews)
  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Deluxe, Room, 1 King Bed, City View

Separate tub and shower, deep soaking tub, eco-friendly toiletries

Club Deluxe, Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(7 reviews)
  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Park View Room King

Separate tub and shower, deep soaking tub, eco-friendly toiletries

Deluxe Park View Room King

9.8 out of 10
Exceptional
(17 reviews)
  • Park view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Park View Room King

Separate tub and shower, deep soaking tub, eco-friendly toiletries

Club Park View Room King

  • Park view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed (Twin Towers View)

Premium bedding, down comforters, minibar, in-room safe

Club Room, 1 King Bed (Twin Towers View)

9.4 out of 10
Exceptional
(11 reviews)
  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Towers View Room King

Premium bedding, down comforters, minibar, in-room safe

Twin Towers View Room King

9.8 out of 10
Exceptional
(34 reviews)
  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Park)

Separate tub and shower, deep soaking tub, eco-friendly toiletries

Suite, 1 King Bed (Park)

10.0 out of 10
Exceptional
(2 reviews)
  • Park view
  • 883 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed

Club Suite, 1 King Bed | Premium bedding, down comforters, minibar, in-room safe

Club Suite, 1 King Bed

  • Park view
  • 1776 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room (Twin Towers View)

Premium bedding, down comforters, minibar, in-room safe

Twin Room (Twin Towers View)

8.8 out of 10
Excellent
(13 reviews)
  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Mandarin, Room, 1 King Bed

Separate tub and shower, deep soaking tub, eco-friendly toiletries

Mandarin, Room, 1 King Bed

  • Park view
  • 883 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Park View Room Twin

Premium bedding, down comforters, minibar, in-room safe

Deluxe Park View Room Twin

8.6 out of 10
Excellent
(8 reviews)
  • Park view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Room, Park View

Separate tub and shower, deep soaking tub, eco-friendly toiletries

Executive Room, Park View

  • Park view
  • 517 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Twin Beds (Twin Towers View)

Premium bedding, down comforters, minibar, in-room safe

Club Room, 2 Twin Beds (Twin Towers View)

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, 1 King Bed, Park View (Executive)

Separate tub and shower, deep soaking tub, eco-friendly toiletries

Club Room, 1 King Bed, Park View (Executive)

9.2 out of 10
Wonderful
(5 reviews)
  • Park view
  • 517 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Deluxe, Room, 2 Twin Beds, City View

Separate tub and shower, deep soaking tub, eco-friendly toiletries

Club Deluxe, Room, 2 Twin Beds, City View

8.4 out of 10
Very good
(6 reviews)
  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Presidential Suite, Multiple Beds

Presidential Suite, Multiple Beds | Premium bedding, down comforters, minibar, in-room safe

Presidential Suite, Multiple Beds

  • Park view
  • 3444 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

View all photos for Royal Suite King Bed

Royal Suite King Bed | Premium bedding, down comforters, minibar, in-room safe

Royal Suite King Bed

  • Park view
  • 440 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Bed

View all photos for Suite, 2 Bedrooms (Park Suite King)

Separate tub and shower, deep soaking tub, eco-friendly toiletries

Suite, 2 Bedrooms (Park Suite King)

  • Park view
  • 1313 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

View all photos for Suite, 2 Bedrooms (Twin Towers Suite King)

Premium bedding, down comforters, minibar, in-room safe

Suite, 2 Bedrooms (Twin Towers Suite King)

  • City view
  • 1313 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

View all photos for Exclusive Room, Multiple Beds, Connecting Rooms, Park View (King Twin Bed)

Premium bedding, down comforters, minibar, in-room safe

Exclusive Room, Multiple Beds, Connecting Rooms, Park View (King Twin Bed)

  • Park view
  • 1313 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Room, Connecting Rooms, Park View (King Bed)

Separate tub and shower, deep soaking tub, eco-friendly toiletries

Room, Connecting Rooms, Park View (King Bed)

  • Park view
  • 1313 sq ft
  • Sleeps 5
  • 2 King Beds

View all photos for Room, Connecting Rooms (Twin Towers View, King Bed)

Room, Connecting Rooms (Twin Towers View, King Bed) | Exterior

Room, Connecting Rooms (Twin Towers View, King Bed)

  • City view
  • 1313 sq ft
  • Sleeps 5
  • 2 King Beds

View all photos for Executive Apartment, 2 Bedrooms (King Bed, Twin Beds)

Separate tub and shower, deep soaking tub, eco-friendly toiletries

Executive Apartment, 2 Bedrooms (King Bed, Twin Beds)

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 1399 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Executive Apartment, 2 Bedrooms (Premium, King Bed, Twin Beds)

Separate tub and shower, deep soaking tub, eco-friendly toiletries

Executive Apartment, 2 Bedrooms (Premium, King Bed, Twin Beds)

  • City view
  • 1399 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 Twin Beds and 1 King Bed

View all photos for Executive Apartment, 3 Bedrooms (King Bed, Twin Beds)

Separate tub and shower, deep soaking tub, eco-friendly toiletries

Executive Apartment, 3 Bedrooms (King Bed, Twin Beds)

  • City view
  • 1636 sq ft
  • Sleeps 7
  • 2 Twin Beds and 2 King Beds

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About the neighborhood

Kuala Lumpur

With a stay at Mandarin Oriental, Kuala Lumpur, you'll be centrally located in Kuala Lumpur, a short 6-minute walk from Petronas Twin Towers and 12 minutes by foot from Pavilion Kuala Lumpur. .This family-friendly hotel is 1.2 mi (1.9 km) from Kuala Lumpur Tower and 1.8 mi (2.8 km) from Petaling Street Market.

What's nearby

  • Suria KLCC Shopping Centre - 2 min walk - 0.1 miles
  • Petronas Twin Towers - 3 min walk - 0.2 miles
  • KLCC Park - 3 min walk - 0.2 miles
  • Aquaria KLCC - 5 min walk - 0.3 miles
  • Pavilion Kuala Lumpur - 10 min walk - 0.6 miles

Getting around

  • Kuala Lumpur Pasar Seni Station - 5 min drive
  • KLCC Station - 9 min walk
  • Kuala Lumpur International Airport (KUL) - 48 min drive

Restaurants

  • ‪Sushiro スシロー - ‬2 min walk
  • ‪Serai - ‬1 min walk
  • ‪Marini's on 57 - ‬1 min walk
  • ‪Genki Sushi - ‬5 min walk
  • ‪Wasabi Bistro at at Mandarin Oriental, Kuala Lumpur - ‬2 min walk

About this property

Mandarin Oriental, Kuala Lumpur

Mandarin Oriental, Kuala Lumpur offers 629 air-conditioned accommodations with minibars and espresso makers. Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. A pillow menu is available. 49-inch flat-screen televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and bidets.

This Kuala Lumpur hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include outdoor tennis courts, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Make yourself at home in one of the 629 air-conditioned rooms featuring minibars and flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including outdoor tennis courts, an outdoor pool, and a hot tub. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a hair salon.
Enjoy international cuisine at Mosaic, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Mosaic - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.
MO Bar - Onsite cocktail bar. Open daily.
Mandarin Grill - This restaurant serves lunch and dinner. Open daily.
Aqua Restaurant & Grill - This poolside restaurant serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.
Lai Po Heen - This restaurant serves brunch, lunch, and dinner. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Limo/town car service
  • Free secured self parking on site
  • Secured valet parking on site (MYR 40 per day)
  • Limited onsite self and valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 98 for adults and MYR 58 for children
  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Aqua Restaurant & Grill
  • Lai Po Heen
  • Mandarin Grill
  • MO Bar
  • Mosaic

Things to do

  • 2 outdoor tennis courts
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Pilates classes
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • Children's pool
  • Free children's club
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 30 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Eco-friendly cleaning products used

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Composting
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Please note that any special requests must be confirmed by contacting the hotel in advance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
5 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 113.4 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 98 for adults and MYR 58 for children
  • Airport shuttle fee: MYR 453.60 per vehicle (one-way, maximum occupancy 3)
  • Secured valet parking fee: MYR 40 per day
  • Rollaway bed fee: MYR 113.4 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property enforces a strict dress code in the club lounge. Shorts, tank tops, and slippers are not permitted.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 16 years old are not allowed in the spa

Property is also known as

Kuala Lumpur Mandarin Oriental
Mandarin Oriental Hotel Kuala Lumpur
Mandarin Oriental Kuala Lumpur
Mandarin Kuala Lumpur
Mandarin Oriental, Kuala Lumpur Hotel Kuala Lumpur
Mandarin Oriental Kuala Lumpur Hotel
Mandarin Oriental Kuala Lumpur
Mandarin Oriental, Kuala Lumpur Hotel
Mandarin Oriental, Kuala Lumpur Kuala Lumpur
Mandarin Oriental, Kuala Lumpur Hotel Kuala Lumpur

Mandarin Oriental, Kuala Lumpur Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 833 out of 1026 reviews
Rating 8 - Good. 135 out of 1026 reviews
Rating 6 - Okay. 31 out of 1026 reviews
Rating 4 - Poor. 18 out of 1026 reviews
Rating 2 - Terrible. 9 out of 1026 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Risto, Salmistu

Stayed 2 nights in Nov 2025

10/10 Excellent

Kim S.

Stayed 2 nights in Nov 2025

4/10 Poor

thomas

Liked: Cleanliness, amenities, property conditions & facilities
Yes I got beaten by bedbugs and I reported it to the management with evidence from the bites and badly managed by the staff offering me a cream from their first aid box without thinking whether or not I could be allergic to it and the house doctor was waste of time offering to give me an injection for the rash rather than a cream from the pharmacy it was a joke
Stayed 13 nights in Nov 2025

10/10 Excellent

Shahid

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean. Great staff. Delicious breakfast buffet with excellent service. Perfect convenient location.
Stayed 3 nights in Nov 2025

10/10 Excellent

Angela

Traveled with group
Liked: Cleanliness, staff & service, amenities
Our second stay this year, and one of my favourite hotels in the world. Everyone is so friendly and helpful. The pillows are heavenly. Nothing is too much.
The most beautiful pool
Stayed 2 nights in Nov 2025

10/10 Excellent

Dermot

Liked: Cleanliness, amenities, property conditions & facilities
Great room, great view, and the MO Club was wonderful. Felt like we were staying at a high-end resort.
Stayed 6 nights in Nov 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities
Great facilities- I love the gym, much better than other hotels I’ve stayed in. The spa and massage were amazing. I used the tennis and pickleball courts when I was there too. And the swimming pool has lots of sun beds which is always nice! Breakfast has absolutely everything! Will definitely stay there any when I return to KL next time! Thank you for looking after us so well!!
View from my room!!
Stayed 6 nights in Nov 2025

10/10 Excellent

Paulo Duarte

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, was a very nice place to stay breakfast big variety of foods everything fresh variety of juices freshly made hotel. Well situated room was excellent clean. Staff was very friendly and very helpful. I will stay there again.
Stayed 5 nights in Sep 2025

10/10 Excellent

Liang

Stayed 1 night in Nov 2025

10/10 Excellent

batkhurel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with amazing location and staff
Stayed 4 nights in Nov 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities
This is a properly great hotel
Stayed 1 night in Nov 2025

10/10 Excellent

Raymond, Escueillens

Stayed 5 nights in Oct 2025

10/10 Excellent

Enrico, London

Stayed 3 nights in Oct 2025

10/10 Excellent

Rebecca

Stayed 2 nights in Oct 2025

10/10 Excellent

Lauren

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible stay at the Mandarin Oriental. The staff were lovely and helpful. Amazing central location and we had a fantastic scenic view of the Petronas towers! The room was spacious. The pool area was also lovely with an amazing view and the gym had a variety of equipment with the sauna, steam room, cold plunge and hot tub! Would 100% recommend to anyone visiting KL!
Stayed 3 nights in Oct 2025

10/10 Excellent

Erika, Falls Church

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super accommodating. We loved everything about the property.
Stayed 1 night in Oct 2025

10/10 Excellent

Jalal

Stayed 3 nights in Oct 2025

10/10 Excellent

Soo Hoon, Agoura Hills

Liked: Cleanliness, staff & service, property conditions & facilities
Nice gym and spa
Stayed 1 night in Oct 2025

10/10 Excellent

nisaa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed everything
Stayed 2 nights in Sep 2025

10/10 Excellent

Nadir

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really took care of us.Appreciate it was really busy with two conferences going on but it was managed well by the hotel. Breakfast was great. Staff were incredibly friendly. Good introduction to the room with staff remembering our names which was unusual. Overall a very nice experience
Stayed 3 nights in Oct 2025

6/10 Okay

Maria

Traveled with group
Liked: Cleanliness, staff & service
Buffet dinner was limited. Not much choice and bit much food
Stayed 3 nights in Sep 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had booked two nights with MO Club access to break the journey back to London after a nature tour of Borneo. Unfortunately, my wife had picked up an E. coli infection in Borneo. On arrival at the hotel the Concierge staff immediately helped us to an excellent local hospital where she had to be admitted for several days, but recovered well. The MO Club team were wonderful and extended our booking and did everything possible to make it easy. We could not thank them enough. In the end the two night stay stretched into more than a week and we were grateful to the MO for making a horrible experience much easier than it might have been. We had stayed there on the outbound leg and once again found it comfortable, with superb facilities, the MO Club was a huge bonus in the circumstances and all the staff were friendly and helpful. We couldn’t be more thankful.
Stayed 2 nights in Sep 2025

10/10 Excellent

Tooba

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I travelled with my four year old daughter. I chose MO specifically because of how child friendly this hotel is. They arranged a stroller, a baby sitter, and kid friendly amenities before my arrival. The kids club at MO was also incredible. The food and their in room dining service was top quality, not to mention the room views. MO team made my stay extremely comfortable and my daughter actually became so sad when we had to check out. I recommend this to families with young children and also people traveling for work who can’t leave their little ones behind. Thank you MO!
Stayed 4 nights in Sep 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good service for a busy hotel. the spa, pool, gym, breakfast were first class and enhanced our vacation.
Stayed 2 nights in Oct 2025

10/10 Excellent

Sir Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025