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Carlton Hotel Shah Alam

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Carlton Hotel Shah Alam

Reception
Exterior
Interior
Daily buffet breakfast (MYR 15 per person)
Executive Suite | In-room safe, desk, iron/ironing board, free WiFi

Reviews

6.8 out of 10

Popular amenities

  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Parking included
    Parking included
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping

Explore the area

Map
No. 1 Persiaran Akuatik, Seksyen 13, Shah Alam, Selangor, 40100
  • Shah Alam Stadium
    2 min drive
  • AEON MALL Shah Alam
    3 min drive
  • Stadium Malawati
    4 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah)
    21 min drive

Room options

View all photos for Deluxe King

Deluxe King | In-room safe, desk, iron/ironing board, free WiFi

Deluxe King

  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | In-room safe, desk, iron/ironing board, free WiFi

Executive Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin

Deluxe Twin | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Twin

  • Sleeps 3
  • 2 Twin Beds

About the neighborhood

Shah Alam

Located in Shah Alam (Seksyen 13), Carlton Hotel Shah Alam is within a 10-minute drive of Sunway Pyramid Mall and i-City. .This hotel is 11 mi (17.8 km) from Mid Valley Megamall and 12.4 mi (19.9 km) from Kuala Lumpur Sentral.

What's nearby

  • Shah Alam Stadium - 2 min drive - 1.2 miles
  • Shah Alam Convention Center - 4 min drive - 2.5 miles
  • Shah Alam Blue Mosque - 4 min drive - 2.0 miles
  • i-City - 8 min drive - 4.9 miles
  • Sunway Pyramid Mall - 9 min drive - 7.0 miles

Getting around

  • Kuala Lumpur Shah Alam KTM Komuter Station - 6 min drive
  • Taman Bahagia Station - 11 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) - 21 min drive

Restaurants

  • ‪Pak Su Corner @ TTDI Adina - ‬6 min walk
  • ‪Renang Tomyam - ‬2 min walk
  • ‪The Chicken Rice Shop - ‬6 min walk
  • ‪Kelab Shah Alam Selangor - ‬9 min walk
  • ‪Cendol Pulut/Tapai Laksa Utara - ‬13 min walk

About this property

Carlton Hotel Shah Alam

Shah Alam hotel in Seksyen 13 with a 24-hour front desk and a restaurant
Carlton Hotel Shah Alam offers 111 air-conditioned accommodations with safes and complimentary bottled water. 39-inch LCD televisions come with satellite channels.

Bathrooms include showers and complimentary toiletries. This Shah Alam hotel provides complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 111 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Carlton Gourmet, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 7 AM to 10 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Carlton Gourmet - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: MYR 15 for adults and MYR 15 for children
  • A restaurant

Restaurants on site

  • Carlton Gourmet

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Built in 2007
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 39-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: MYR 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MYR 15 for adults and MYR 15 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards

Property is also known as

Carlton Holiday Hotel Shah Alam
Carlton Holiday Hotel
Carlton Holiday Shah Alam
Carlton Holiday
Carlton Holiday Hotel And Suites Shah Alam
Carlton Holiday Hotel Suites
Carlton Hotel Shah Alam Hotel
Carlton Hotel Shah Alam Shah Alam
Carlton Hotel Shah Alam Hotel Shah Alam

Carlton Hotel Shah Alam Reviews

Reviews

6.8
Rating 10 - Excellent. 9 out of 43 reviews" "
Rating 8 - Good. 12 out of 43 reviews" "
Rating 6 - Okay. 15 out of 43 reviews" "
Rating 4 - Poor. 2 out of 43 reviews" "
Rating 2 - Terrible. 5 out of 43 reviews" "

6.8/10

Cleanliness

7.2/10

Staff & service

6.2/10

Property conditions & facilities

Reviews

8/10 Good

Muizuddin

Liked: Staff & service
Disliked: Property conditions & facilities
The aircond was in poor condition. At Max but still not cool. The hall on each floor in front of the lift were smelly. Other than that, everything is good. The food was good.
Stayed 3 nights in Feb 2020

2/10 Terrible

LEE

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
BAD EXPERIENCED
Book a room with non-smoking guestrooms, but ended getting a room that filled with smoking odor bcos it is a free-smoking guestroom with an ashtray. Erghh. My room was a adjoining room with noisy next door guest, they also smoke in their room which the smoke smell can filled up our room through connecting door. You know this kind of feel when u didnt smoke and u are a women. Then, when i request for a room change, the receptionist decline with a fullhouse reason. 11pm, i cannot stand anymore with the smell, checkout and find another place to stay.
Stayed 1 night in Jan 2020

10/10 Excellent

Marhalim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Imazafifa

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Arrifin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2019

6/10 Okay

Sharifah Fadzlon

Business traveler
Stayed 1 night in Nov 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Not worth
Not so good , price expensive but its like staying at budget cheap hotel
Stayed 1 night in Aug 2019

6/10 Okay

KHAIRUL

Stayed 1 night in Dec 2018

8/10 Good

Mdsidek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice dispointted when the breakfast foods is not refilled by the hotel. The foods already finished at only 8:00 and no refilled.
Stayed 1 night in Nov 2018

8/10 Good

Atiqah, My

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Room is big for two persons.
Stayed 1 night in Nov 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Could be better
The hotel is a bit run down but still acceptable for a short overnight stay. Affordable pricing comes with a breakfast.
Stayed 1 night in Oct 2018

4/10 Poor

Norazlena

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad experience ! Old hotel ! Sad ! Not same in internet picture .
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Berhampiraj dengan pasaraya dan di tengah bandar.juga berhampiran dengan stesyen bas ekspres sementara.
Stayed 2 nights in Oct 2018

6/10 Okay

Nor, Ipoh, Perak

Liked: Staff & service, room comfort
First room assigned reeked of cigarette despite requesting for non smoking room. Luckily the hotel readily switched us to a non smoking room upon request. Toilet was spartan but clean. Linen was clean. Carpet felt slightly dusty. Generally ok
Stayed 1 night in Sep 2018

6/10 Okay

Sulaiman

its moderate..
the hotel need to improve and upgrade its facility..look ageing n need cleaning compound
Stayed 4 nights in Aug 2018

8/10 Good

Saw, Malaysia

Liked: Staff & service
Nice n quiet
Suitable for me because I like quiet environment. A lot of private parking bays.
Stayed 2 nights in Dec 2017

6/10 Okay

Abu, Manchester

Disliked: Property conditions & facilities, room comfort
Got a torn door inside of the hotel room..
It's Okay... It just had some secret door that can be lead to another room. These door can be only been accessible by the outsiders from another room. It would be best if there's no secret door in every room at the hotel. Please improvise on that. (,^^)
Stayed 1 night in Dec 2017

8/10 Good

mahdzir

Liked: Cleanliness
Value for money.
Its value for money especially for those are looking for low price. its 3 star hotel. only the room condition looked old design and outlook.
Stayed 1 night in Nov 2017

6/10 Okay

Verified traveler

Liked: Staff & service
only ok
room for 1 night only
Stayed 1 night in Aug 2017

8/10 Good

Shaifudin

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

8/10 Good

Mohd Asharaf

Liked: Cleanliness, property conditions & facilities, room comfort
Value for money
Stayed 1 night in Jul 2017

10/10 Excellent

NIRAJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best value hotel near KLCC
Amazing central hotel near KLCC and Hard rock Cafe. Clean good rooms. Helpful staff. Good breakfast. Easy Parking for Cars. High grade security in house.
Stayed 1 night in Jun 2017