Berjaya Times Square Hotel, Kuala Lumpur

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Berjaya Times Square Hotel, Kuala Lumpur

Club Premier Suite | Minibar, in-room safe, desk, blackout drapes
Outdoor pool, pool umbrellas
Exterior
Daily buffet breakfast (MYR 48 per person)
Family Room | Minibar, in-room safe, desk, blackout drapes

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • Pool
    Pool
  • Spa
    Spa
  • Breakfast available
    Breakfast available
  • Room service
    Room service

Explore the area

Map
No 1 Jalan Imbi, Kuala Lumpur, 55100
  • Berjaya Times Square
    1 min walk
  • Sungei Wang Plaza
    5 min walk
  • Lot 10 Shopping Centre
    8 min walk
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    46 min drive

Room options

Suite, 2 Bedrooms

  • 1065 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Large Twin Beds

Club Premier Room

  • 614 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Club Premier Suite

  • 1066 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Deluxe Room, 2 Bedrooms

  • 1066 sq ft
  • Sleeps 4
  • 2 King Beds OR 1 King Bed and 2 Large Twin Beds

Family Room

  • 549 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

Superior Room

  • 613 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

Premier Room

  • 614 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

About the neighborhood

Kuala Lumpur

With a stay at Berjaya Times Square Hotel, Kuala Lumpur, you'll be centrally located in Kuala Lumpur, steps from Berjaya Times Square and 12 minutes by foot from Pavilion Kuala Lumpur. .This family-friendly hotel is 0.4 mi (0.7 km) from Jalan Alor and 2.2 mi (3.6 km) from KLCC Park.

What's nearby

  • Berjaya Times Square - 1 min walk - 0.1 miles
  • Pavilion Kuala Lumpur - 12 min walk - 0.7 miles
  • Suria KLCC Shopping Centre - 5 min drive - 2.3 miles
  • Petronas Twin Towers - 5 min drive - 2.5 miles
  • KLCC Park - 5 min drive - 2.3 miles

Getting around

  • Imbi Station - 2 min walk
  • Kuala Lumpur Pasar Seni Station - 4 min drive
  • Kuala Lumpur International Airport (KUL) - 46 min drive

Restaurants

  • ‪Ampang Superbowl - ‬1 min walk
  • ‪Tealive - ‬1 min walk
  • ‪Baskin Robbins @ Berjaya Times Square - ‬1 min walk
  • ‪Sushi King - ‬1 min walk
  • ‪Hong Kong Kim Gary Restaurant - ‬1 min walk

About this property

Berjaya Times Square Hotel, Kuala Lumpur

Luxury hotel connected to the convention center in Imbi with 2 restaurants
Berjaya Times Square Hotel, Kuala Lumpur offers 650 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. 42-inch LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.
Make yourself at home in one of the 650 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads. Conveniences include phones, as well as safes and desks.
Pamper yourself with onsite massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy international cuisine at Big Apple Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Kuala Lumpur? This hotel has 18794 square feet (1746 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Big Apple Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.
Samplings on Fourteenth - Overlooking the garden, this fine-dining restaurant specializes in Fusion cuisine and serves dinner only. Open select days.
Late night fare is available from 24-hour room service.

Languages

Arabic, Chinese (Mandarin), English, Filipino, Indonesian, Japanese, Malay, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Self parking on site (MYR 13 per stay)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 48 for adults and MYR 25 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Big Apple Restaurant
  • Samplings on Fourteenth

Things to do

  • Archery
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Gym
  • Outdoor pool
  • Playground
  • Racquetball/squash
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center (18,794 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 27 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 255.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 48 for adults and MYR 25 for children
  • Airport shuttle fee: MYR 318 per vehicle (one way)
  • Self parking fee: MYR 13 per stay
  • Rollaway bed fee: MYR 255.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The credit card used at check-in to pay for incidentals must be the same card used to book the reservation. The name on the credit card must be the primary name on the guestroom reservation.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Berjaya Hotel Times Square
Berjaya Square
Berjaya Square Hotel
Berjaya Times
Berjaya Times Square
Berjaya Times Square Hotel
Berjaya Times Square Hotel Kuala Lumpur
Berjaya Times Square Kuala Lumpur
Hotel Berjaya
Times Berjaya Square
Berjaya Times Square Hotel Kuala Lumpur
Berjaya Times Square Hotel, Kuala Lumpur Hotel
Berjaya Times Square Hotel, Kuala Lumpur Kuala Lumpur
Berjaya Times Square Hotel, Kuala Lumpur Hotel Kuala Lumpur

Reviews

7.4

Good

Rating 10 - Excellent. 264 out of 1000 reviews" "
Rating 8 - Good. 375 out of 1000 reviews" "
Rating 6 - Okay. 188 out of 1000 reviews" "
Rating 4 - Poor. 105 out of 1000 reviews" "
Rating 2 - Terrible. 68 out of 1000 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Latoya L

Traveled with family
Liked: Cleanliness, staff & service, amenities
I stayed here for 9 wonderful days. Everyone that I met was professional and warm and caring. The food was amazing and I will definitely stay here again
Stayed 7 nights in Jul 2024

10/10 Excellent

Geoff

Stayed 1 night in Apr 2024

6/10 Okay

Laura

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
This is a huge hotel. We found that the amenities were not big enough to accommodate the large number of people staying there. We tried to have breakfast and after navigating the hundreds of others getting breakfast there was no where to sit. We tried to go to the pool and again, no where to sit due to the number of people there. We needed to leave our bags for a few hours… it took over 30 minutes of waiting in line to drop them off and over 45 minutes to pick them both up. It is a nice place but really not worth the hassle on all fronts.
Stayed 1 night in Jun 2024

8/10 Good

Low, Singapore

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Room was hugh and nice. Hotel is well situated around eateries and shopping centres. Air conditioning was defective despite after technician attending. Fortunately Mr Ridzuan (Duty Manager) very quickly responded to my request for provision of fans. Hotel needs to improve on customer support (reply to booking request)
Stayed 1 night in Jul 2024

10/10 Excellent

Wei Kwang

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is very spacious and within walking distance to the shopping malls.
Stayed 2 nights in Jun 2024

10/10 Excellent

Donald

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good customer service. Breakfast buffet was very good. Had a big variety of food for everyone to eat. Rooms are spacious and very comfortable.
Stayed 3 nights in Jun 2024

4/10 Poor

Sau Kuen Kanis

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s an old hotel and daily housekeeping service is fair and missed to clean up the room
Stayed 5 nights in Jun 2024

8/10 Good

Raymond L H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very good. Free Mini Bar is great.
Stayed 3 nights in Jun 2024

10/10 Excellent

Munir

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful. Ticks all the boxes. Self check-in was great as it was fast and hassle free.
Stayed 1 night in Jun 2024

2/10 Terrible

Sana

Traveled with family
Disliked: Amenities, property conditions & facilities
COCKROACHES, beware! We had the most terrible experience at Berjaya. We left after one night even though we had booked 5 nights. First, the service was terrible. We had to take up our own luggage to the room and staff were dismissive. Second, the towels were very dirty. One towel had a big brown stain on it, that definitely looked like a poop stain. And worst of all, there were cockroaches in the bathroom! Literally coming out of the sink/drain. It was disgusting. When we complained, they said they’d give us an upgraded room but we’d have to pay extra. You make your guests pay extra after they’ve found cockroaches in their bathroom? What kind of service is this? Overall, I do not recommend this hotel at all. If you want a similar location there are plenty of other, better, cockroach-free hotels.
Stayed 5 nights in Jun 2024

8/10 Good

Julie, Singapore

Traveled with family
Liked: Staff & service
Friendly service
Stayed 2 nights in Jun 2024

6/10 Okay

Victor

Traveled with family
Disliked: Property conditions & facilities
An old hotel that still charged you for carpark!
Hotel is old. Too many tour group tourists making everything slow, eg long queue at breakfast, long wait for lifts, slow check-in and check-out. Carpark is so expensive. The pool is ok, but all other facilities, spa and gym are outdated.
Stayed 2 nights in Jun 2024

10/10 Excellent

Wai Ling

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
prime location
Stayed 1 night in Jun 2024

10/10 Excellent

Zamberi

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Hotel in dire in need of refurbishment as the lower floors are progressively looked into I.e air-con service. Depends on your luck. Do request for higher floors of Club Premier rooms to avoid discomfort and inconvenience
Superb view of Merdeka Tower
Stayed 3 nights in May 2024

10/10 Excellent

Panday Kiran Tisha Pandit, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities
Keep Up The Good Work 💪
Stayed 4 nights in Apr 2024

10/10 Excellent

mahendran

Liked: Staff & service, property conditions & facilities
Overall Good
Stayed 1 night in Apr 2024

10/10 Excellent

Lloyd

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 5 nights in Apr 2024

8/10 Good

Trevor

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Awesome location. Hotel on top of massive shopping mall and theme park.
Stayed 6 nights in Apr 2024

4/10 Poor

Carlos

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Was assigned an old, dirty and very noisy room at the beginning. They try their luck. Complained, got a better one, still not he best.
Stayed 3 nights in Apr 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay at Berjaya Times Square Hotel, Kual
My recent stay at Berjaya Times Square Hotel in Kuala Lumpur was fantastic. The spacious rooms were immaculately clean, and the staff were friendly and accommodating. Being adjacent to a shopping mall made everything incredibly convenient. Highly recommended for a pleasant stay in Kuala Lumpur!
Stayed 1 night in Mar 2024

10/10 Excellent

Siew Lan

Stayed 3 nights in Feb 2024

10/10 Excellent

Steven

Stayed 1 night in Mar 2024

6/10 Okay

Arifa

Business traveler
The room is not clean and the mattress is very old and you could see and feel the springs coming out of it, it was discomfort to sleep on.
Stayed 12 nights in Mar 2024

8/10 Good

Mahrukh

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We got upgraded 2 levels called something like "club" because they they didnt have the 2 large single beds (premium) that we had booked long ago. We checked-in early in the morning but the room was not ready. They said to come around 2:30 pm -.3:00 pm, so we came then and we were disappointed that we cannot get the 2 beds we requested. We thought the free upgrade will give us the good size beds but that was not the case although everything was nice except the beds were still too small in sizes. One of the important reasons why we booked this hotel was because we wanted to have good rest and sleep in our 2 beds premium sizes, but that did not happen, unfortunately.
Stayed 2 nights in Feb 2024