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CheapTickets Verified Reviews
Very good!
4.0 of 5 guest rating
Room type Options Nightly price Book
Grand Room, 1 King Bed, View
301 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Other room types
Grand Room, 2 Twin Beds, Non Smoking, View
301 square feet
2 Twin Beds
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Premium Room, 1 King Bed, Non Smoking
301 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Deluxe Room, 2 Twin Beds, Non Smoking, View
301 square feet
2 Twin Beds
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Deluxe Room, 1 King Bed, Non Smoking, View
301 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Premium Room, 2 Twin Beds, Non Smoking
301 square feet
2 Twin Beds
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Deluxe Suite, 1 Bedroom, Non Smoking
484 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
Riverfront Kraków hotel in Kraków City Centre with a 24-hour health club

Popular property highlights

Free WiFi
Pets allowed
Business center
Laundry facilities
Smoke-free property

Sheraton Grand Krakow is centrally located in Kraków, a 5-minute walk from Smok Wawelski Statue and 5 minutes by foot from Planty Park. This luxury hotel is 0.5 mi (0.9 km) from Main Market Square and 0.6 mi (1 km) from Wawel Castle.

Make yourself at home in one of the 232 guestrooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

Relax and unwind with massages, body treatments, and facials. You can take advantage of recreational amenities such as a 24-hour health club, an indoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.

Satisfy your appetite for lunch or dinner at the hotel's restaurant, Anima, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.

Featured amenities include complimentary wired internet access, a business center, and express check-in. Planning an event in Kraków? This hotel has 5382 square feet (500 square meters) of space consisting of conference space and meeting rooms. For a surcharge, guests may use a shuttle from the airport to the hotel (available 24 hours) and a train station pick-up service.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

In addition to an indoor pool, Sheraton Grand Krakow provides a 24-hour health club and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

This 5-star property offers access to a business center and meeting rooms. Event facilities measuring 5382 square feet (500 square meters) include conference space. This luxury hotel also offers a rooftop terrace, spa services, and a library. For a surcharge, the property provides a shuttle from the airport to the hotel (available 24 hours), a train station pick-up service, and a train station drop-off service. Onsite parking is available (surcharge), along with a car charging station.

Sheraton Grand Krakow is a smoke-free property.

  • Library
  • Express check-in
  • Number of indoor pools - 1
  • Water dispenser
  • Elevator
  • Fitness facilities
  • 24-hour front desk
  • At least 80% of all lighting comes from LEDs
  • Business center
  • Porter/bellhop
  • Vegan menu options available
  • Express check-out
  • Vegetarian menu options available
  • Dry cleaning/laundry service
  • Self parking (surcharge)
  • No single-use plastic stirrers
  • Biodegradable/compostable stirrers
  • Computer station
  • Wheelchair accessible
  • Food and water bowls
  • Water-efficient showers only
  • Conference space size (meters) - 500
  • Luggage storage
  • Airport transportation - pickup (surcharge)
  • ATM/banking
  • Train station pickup (surcharge)
  • Concierge services
  • Total number of rooms - 232
  • No accessible shuttle
  • Number of floors - 5
  • No accessible airport shuttle
  • Number of buildings/towers - 1
  • Number of accessible parking spaces 1
  • Fireplace in lobby
  • 24-hour health club
  • Coffee/tea in common areas
  • Registration desk height (inches) - 30
  • Registration desk height (centimeters) - 76
  • Rooftop terrace
  • Elevator door width (inches) - 44
  • Number of bars/lounges - 1
  • Elevator door width (centimeters) - 112
  • Train station drop-off (surcharge)
  • Conference space
  • Billiards or pool table
  • Meeting rooms
  • Tours/ticket assistance
  • Year Built - 2004
  • Electric car charging station
  • Free WiFi
  • Sauna
  • Vegetable garden
  • Free wired internet
  • Smoke-free property
  • Safe-deposit box at front desk
  • Spa services on site
  • Proposal/romance packages available
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Conference space size (feet) - 5382
  • Fully fenced
  • Ballroom
  • Reception hall
  • Laundry facilities
  • Vegetarian breakfast available
  • Television in common areas
  • Wedding services
  • Garden
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi , Free wired internet

Languages Spoken

  • English
  • Spanish
  • Arabic
  • Polish

Parking

Self parking (surcharge)

Room Amenities

Sheraton Grand Krakow offers 232 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. LED televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. This Kraków hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

  • Room service (limited hours)
  • Television
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Desk
  • In-room climate control (air conditioning)
  • Premium bedding
  • Free bottled water
  • Wireless internet access
  • Blackout drapes/curtains
  • Slippers
  • Shower/tub combination
  • In-room safe (laptop compatible)
  • Satellite TV service
  • Free WiFi
  • TV size measurement: inch
  • Connecting/adjoining rooms available
  • Free cribs/infant beds
  • LED TV
  • Rollaway/extra beds (surcharge)
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Number of beds 2
  • Housekeeping on request
  • Laptop-friendly workspace
  • LED light bulbs
  • Recycling
  • Closed captioned TV
  • Height-adjustable showerhead
  • Grab bar - near toilet
  • Lever door handles
  • Wardrobe or closet
  • Change of bed sheets (on request)
  • WiFi speed 25+ Mbps
  • Energy-saving switches
  • Toilet grab bar height (inches) - 33
  • Toilet grab bar height (centimeters) - 84

Where to Eat

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.

Anima - This theme restaurant serves breakfast, lunch, and dinner.

SomePlace Else Sports Bar - Overlooking the garden, this sports bar serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Roof Top Terrace - This restaurant specializes in international cuisine and serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open daily.

Late night fare is available from room service (during limited hours).

Nearby Things to Do

Recreational amenities at the hotel include an indoor pool, a 24-hour health club, and a sauna.

  • Golfing nearby

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy.

  • Hot stone massage
  • Deep tissue massage
  • Prenatal massage
  • Thai massage
  • Sports massage
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PLN 185.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets allowed for an extra charge of PLN 100.00 per accommodation, per night
  • Dogs and cats only
  • 1 total (up to 37 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation
  • Service animals are welcome, and are exempt from fees

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Barclaycard, debit cards, and cash. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Service animals are allowed

Service animals are exempt from fees/restrictions

UnionPay

Comprehensive food waste policy

Comprehensive recycling policy

Pets cannot be left unattended

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)

Property confirms they are implementing enhanced cleaning measures

Debit cards

Fees

Optional extras

  • Fee for full breakfast: approximately PLN 122 for adults and PLN 61 for children
  • Airport shuttle fee: PLN 160 per vehicle (maximum occupancy 3)
  • Self parking fee: PLN 120 per night (in/out privileges)
  • Pet fee: PLN 100.00 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: PLN 185.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Hotel Krakow Sheraton
  • Hotel Sheraton Krakow
  • Krakow Hotel Sheraton
  • Krakow Sheraton Hotel
  • Sheraton Hotel Krakow
  • Sheraton Grand Krakow Hotel
  • Sheraton Grand Krakow Kraków
  • Sheraton Grand Krakow Hotel Kraków

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Awards & Affiliations

Eco-Certified Property

This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Green Key (Foundation for Environmental Education)
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