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Portal House Apartments

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Portal House Apartments

Garden
Superior Apartment | Living area | 32-inch LCD TV with satellite channels, TV
Deluxe Apartment | Private kitchen | Mini-fridge, microwave, coffee/tea maker, electric kettle
Reception
Family Room | Premium bedding, minibar, in-room safe, desk

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Spa
  • Laundry
  • Outdoor Space
  • Kitchen

Explore the area

Map
10 Swietego Krzyza, Kraków, Malopolskie, 33-332
  • Royal Road
    1 min walk
  • Planty Park
    3 min walk
  • Main Market Square
    3 min walk
  • Kraków (KRK-John Paul II - Balice)
    28 min drive

Room options

View all photos for Superior Apartment

Superior Apartment | Premium bedding, minibar, in-room safe, desk

Superior Apartment

  • 861 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed, 1 Twin Bed and 1 Double Sofa Bed

View all photos for Standard Room

Standard Room | Premium bedding, minibar, in-room safe, desk

Standard Room

  • 226 sq ft
  • Studio
  • City view
  • Sleeps 3
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Senior Apartment

Senior Apartment | Living area | 32-inch LCD TV with satellite channels, TV

Senior Apartment

  • 420 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Large Twin Bed

View all photos for Deluxe Apartment

Deluxe Apartment | Premium bedding, minibar, in-room safe, desk

Deluxe Apartment

  • 861 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 2 Twin Beds and 1 Large Twin Sofa Bed

View all photos for Junior Apartment

Premium bedding, minibar, in-room safe, desk

Junior Apartment

  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed

Similar properties

Reception

Amber Design Residence

Free WiFi
Air conditioning
Gym
Parking available
4.9 out of 5, Exceptional, (1002)
The price is $110
per night
$119 total
includes taxes & fees
Jan 3 - Jan 4
Amber Design Residence

About the neighborhood

Kraków

With a stay at Portal House Apartments, you'll be centrally located in Kraków, steps from Royal Road and within a 5-minute walk of Main Market Square. .This aparthotel is 0.4 mi (0.6 km) from Kraków Barbican and 0.7 mi (1.1 km) from Galeria Krakówska.
View more Aparthotels in KrakówOpens in a new window

What's nearby

  • Royal Road - 1 min walk
  • Main Market Square - 3 min walk
  • St. Mary's Basilica - 4 min walk
  • Cloth Hall - 5 min walk
  • Wawel Castle - 14 min walk

Getting around

  • Kurdwanów P+R Station - 9 min drive
  • Kraków Główny Station - 17 min walk
  • John Paul II - Balice Airport (KRK) - 28 min drive

Restaurants

  • ‪Bull Pub - ‬2 min walk
  • ‪House of Beer - ‬1 min walk
  • ‪MoaBurger - ‬1 min walk
  • ‪Milkbar Tomasza - ‬1 min walk
  • ‪METRUM Restobistro - ‬1 min walk

About this property

Portal House Apartments

Apartment with kitchenette, steps from Royal Road
Portal House Apartments offers 20 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with satellite channels. Accommodations at this 3-star aparthotel have kitchenettes with microwaves and coffee/tea makers. Guests have access to shared bathrooms. Bathrooms include showers with rainfall showerheads, and hair dryers.

This Kraków aparthotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered on request and in-room massages can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, and sports massages.
Make yourself at home in one of the 20 air-conditioned rooms featuring kitchenettes. 32-inch LCD televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as safes and desks.
Pamper yourself with onsite massages or take in the view from a garden. Additional amenities at this aparthotel include complimentary wireless internet access, concierge services, and a banquet hall.
A complimentary buffet breakfast is served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Planning an event in Kraków? This aparthotel has 377 square feet (35 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
A complimentary buffet breakfast is served on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.

Languages

English, Polish

Property amenities

Pool/Spa

  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Sports massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi
  • Free WiFi has a 2-device limit

Parking and transportation

  • Offsite parking available (PLN 100 per day); reservations required
  • 24-hour roundtrip airport shuttle on request for a surcharge

Family friendly

  • Children stay free (see details)
  • Highchair
  • Travel crib

Kitchenette

  • Cleaning supplies
  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Mini-fridge

Dining

  • Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • Minibar

Bedrooms

  • Pillow menu
  • Premium bedding

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shared bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Outdoor areas

  • Garden
  • Outdoor furniture

Laundry

  • Laundry facilities

Work spaces

  • 377 square feet of conference space
  • Laptop workspace
  • Meeting room

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Free bottled water
  • Housekeeping (on request)
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a historical district
  • In the city center
  • Near a train station
  • Near an outlet shopping mall

Things to do

  • Billiards/pool table
  • Bicycle rentals nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 20 units
  • Banquet hall
  • Cleaning products are eco-friendly
  • Garden
  • Housekeeping (on request)

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after 1:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Airport shuttle fee: PLN 120 per vehicle (one-way, maximum occupancy 3)
  • Nearby parking fee: PLN 100 per day (820 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Free in-room WiFi has a 2-device limit

Property is also known as

Portal House Apartments Kraków
Portal House Apartments Aparthotel
Portal House Apartments Aparthotel Kraków

Portal House Apartments Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 74 out of 90 reviews" "
Rating 8 - Good. 14 out of 90 reviews" "
Rating 6 - Okay. 1 out of 90 reviews" "
Rating 4 - Poor. 0 out of 90 reviews" "
Rating 2 - Terrible. 1 out of 90 reviews" "

9.8/10

Cleanliness

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Victoria

Traveled with family
Liked: Cleanliness, room comfort
Staff very helpful
Apartment was beautiful
Stayed 4 nights in Sep 2024

10/10 Excellent

Tracie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Reception staff were super friendly and helpful Great breakfast. They even made us a packed breakfast when we had an early tour and again when we had an early checkout. So much food Nice comfortable apartment Would stay here again
Stayed 3 nights in Aug 2024

10/10 Excellent

Mariusz

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
One of the better places i stayed at . No complaints whatsoever .
Stayed 2 nights in Sep 2024

10/10 Excellent

Taewan

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Monika

Traveled with family
Stayed 1 night in Aug 2024

10/10 Excellent

Luis

Traveled with family
Liked: Cleanliness, room comfort
Super recommended
Great location, atmosphere and breakfast! The staff are fantastic and super helpful. Will be back
Stayed 3 nights in Aug 2024

10/10 Excellent

JACQUELINE

Liked: Cleanliness, room comfort
Great hotel
Fantastic hotel near to the Station, main square, jewish quarter etc etc
Stayed 3 nights in Jun 2024

10/10 Excellent

André

Traveled with family and small children
Liked: Cleanliness
Excellent location, nice hotel and staff.
Stayed 1 night in Aug 2024

10/10 Excellent

Heather

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location in Old Town Krakow, steps from the main square. Spacious & fully equipped room.
Stayed 1 night in Jul 2024

10/10 Excellent

Matthew

Traveled with group
Liked: Cleanliness, room comfort
3-night Trip for Friends
Lovely, comfortable and spacious apartment in the old town. The reception staff were excellent, and helpful throughout our stay. Thoroughly recommend this accommodation.
Stayed 3 nights in Jul 2024

10/10 Excellent

Troy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was a great place to stay. Staff were very sweet and attentive to our needs. Great location to be able to walk old town.
Stayed 2 nights in Jul 2024

10/10 Excellent

Yariv

Liked: Cleanliness, property conditions & facilities
In the old town near the town squer
Stayed 1 night in Jul 2024

10/10 Excellent

Iwona

Traveled with family
Liked: Cleanliness, room comfort
Very convenient and beautiful location, good breakfast, nice room design, friendly and helpful staff
Stayed 3 nights in Jun 2024

10/10 Excellent

Jillian

Business traveler
Liked: Cleanliness, room comfort
Nice gem for a solo traveler
Lovely place to stay. Great location and easy to walk to a lot of spots. Staff were all friendly. Nice breakfast and variety of food. Great A/C!
Stayed 2 nights in Jun 2024

10/10 Excellent

Kristen

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Yegor

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable and quiet place to stay. Convenient to all city center activities without city center noise. Attentive and accommodating staff. Will stay here again when in Krakow
Stayed 10 nights in May 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

George

Traveled with family
Liked: Cleanliness, room comfort
Stayed 6 nights in May 2024

10/10 Excellent

Antonio

Traveled with family
Liked: Cleanliness, room comfort
I could live here
Super comfortable in a great location. Lots of room in the 2 bedroom apartment. Walkable to the train station and most attractions.
Stayed 3 nights in May 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort
Great Location
Great location and excellent staff. Can get a little noisy at night but didn’t bother us . Walking distance to the main square and beautiful parks.
Stayed 4 nights in Apr 2024

10/10 Excellent

Connor

Liked: Cleanliness, property conditions & facilities
Great staff, wonderful room and an excellent breakfast.
Stayed 1 night in Apr 2024

8/10 Good

Robyn

Liked: Cleanliness, room comfort
Great location to area
Stayed 5 nights in Apr 2024

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent . Friendly and helpful staff. Great location. Clean , comfy beds , good breakfast
Stayed 2 nights in Apr 2024

10/10 Excellent

Shelagh

Stayed 4 nights in Mar 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort
Recommended
Great stay. Nice location in the old town and 15 minutes to walk to the central station. 24/7 reception, no trouble with check-in around 11pm. Clean and spacious room, comfortable bed, warm heating and hot shower. Very good Polish breakfast with hot and cold options changing daily, felt homemade. We would stay again.
Stayed 3 nights in Feb 2024