The location in the Old Town was excellent with access to coffee shops, restaurants, groceries and the sites. The outside of the building was was a shock for us as it was dirty, with dirty stairs, and we felt unsafe. We couldn't find the light switch and had difficulty seeing our way up the steps. The balcony leading to the apartment was rickety and added to the feeling that we were unsafe.We wondered what we were going to find in the apartment. We had some problem unlocking the front door as we were not used to European double locking system. The apartment was bright, modern and welcoming. Although we had booked a 2-bedroom apartment, one bedroom was a loft, with no privacy or door. The soap dispenser in the 2-piece did not work. The beds were made up with 1 pillow each. we found 2 other pillows but could not find pillow cases. We tried to use the safe but it was under the stairs and there was insufficient light to figure out if the safe was functional. When we were checking out, we had been instructed to place the keys back in the lock box. However, the lock box malfunctioned and it would not secure the key. Finally a neighbor came by and told us to put the keys in mailbox # 26, which we did. That would have been a better instruction. In conclusion, the location is great, more pillow cases would have helped, English instructions on how to use European appliances, cleaning the dirty light switches outside the apartment would make this property very desirable.