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Room type Options Nightly price Book
Executive Room, 1 Queen Bed
1 Queen Bed
Room sleeps 2 guests
Select dates to see price
Other room types
Superior Room, 1 Queen Bed with Sofa bed (Novation)
323 square feet
1 Queen Bed and 1 Double Sofa Bed
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Executive Twin Room, 2 Twin Beds
2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Executive Room, 2 Double Beds
2 Double Beds
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Superior Room, 2 Twin Beds (Novation)
320 square feet
2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Family-friendly Kraków hotel in Krowodrza with free local shuttle

Popular property highlights

Free WiFi
Pets allowed
Business center
Laundry facilities
Smoke-free property

Located in Kraków (Krowodrza), Novotel Krakow City West is within a 10-minute drive of National Museum and Wawel Castle. This family-friendly hotel is 2.7 mi (4.3 km) from Main Market Square and 3.1 mi (4.9 km) from Cloth Hall.

Make yourself at home in one of the 305 guestrooms featuring minibars. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.

Don't miss out on the many recreational opportunities, including an indoor pool, a fitness center, and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room. Guests can catch a ride to nearby destinations on the complimentary area shuttle.

You can enjoy a meal at Novo2 serving the guests of Novotel Krakow City West, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:00 AM to 10:30 AM and on weekends from 6:30 AM to 11 AM for a fee.

Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and 5 meeting rooms. Self parking (subject to charges) is available onsite.

Languages Spoken

  • English

Show all languages

Renovations & Closures

The following facilities or services will be unavailable from December 15 2024 to December 22 2024 (dates subject to change):

  • Swimming pool

Hotel Amenities

Hotel Amenities

In addition to a children's pool, Novotel Krakow City West provides an indoor pool and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and 5 meeting rooms. This family-friendly hotel also offers spa services, a library, and a complimentary children's club. Onsite parking is available (surcharge), along with a car charging station.

Novotel Krakow City West is a smoke-free property.

  • Library
  • Number of indoor pools - 1
  • Children's toys
  • Organic food
  • Water dispenser
  • Elevator
  • Locally-owned & organized tours & activities
  • Fitness facilities
  • Showcase for local artists
  • Locally-sourced food on site (80% or more)
  • 24-hour front desk
  • At least 80% of all lighting comes from LEDs
  • Business center
  • Bulk dispenser for toiletries
  • Dry cleaning/laundry service
  • Self parking (surcharge)
  • No single-use plastic soda bottles
  • No single-use plastic stirrers
  • Biodegradable/compostable stirrers
  • No single-use plastic straws
  • Swimming pool
  • Biodegradable/compostable straws
  • Food and water bowls
  • No single-use plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Water-efficient showers only
  • Number of meeting rooms - 5
  • Luggage storage
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Snack bar/deli
  • Shopping on site
  • Total number of rooms - 305
  • No accessible shuttle
  • Number of floors - 11
  • Number of accessible parking spaces 1
  • Number of bars/lounges - 1
  • Conference space
  • Tours/ticket assistance
  • Electric car charging station
  • Free WiFi
  • Pool sun loungers
  • Vegetable garden
  • Free wired internet
  • Smoke-free property
  • Children's club (free)
  • Children's pool
  • Safe-deposit box at front desk
  • Free area shuttle
  • Spa services on site
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Banquet hall
  • Laundry facilities
  • Television in common areas
  • Arcade/game room
  • Multilingual staff

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Children's club (free)
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Languages Spoken

  • English
  • French
  • German
  • Italian
  • Spanish
  • Russian
  • Polish
  • Ukrainian

Parking

Self parking (surcharge)

Room Amenities

Novotel Krakow City West offers 305 accommodations with minibars and safes. Televisions come with satellite channels. Bathrooms include bathtubs or showers with deep soaking bathtubs, complimentary toiletries, and hair dryers. This Kraków hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Television
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Dial-up internet access
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Desk
  • In-room climate control (air conditioning)
  • Soundproofed rooms
  • Iron/ironing board (on request)
  • Free bottled water
  • Blackout drapes/curtains
  • In-room massage available
  • Satellite TV service
  • Free WiFi
  • TV size measurement: inch
  • Deep soaking bathtub
  • Bathtub or shower
  • Connecting/adjoining rooms available
  • Heating
  • Dryer
  • Towels provided
  • Bedsheets provided
  • Number of beds 2
  • Housekeeping on request
  • Shampoo
  • Children's books
  • Eco-friendly cleaning products provided
  • Eco-friendly toiletries
  • LED light bulbs
  • Wardrobe or closet
  • Change of towels (on request)
  • Number of days between bed sheet changes: 3
  • Change of bed sheets (on request)
  • Energy-saving switches

Where to Eat

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:30 AM and on weekends between 6:30 AM and 11 AM.

Novo2 - This restaurant serves breakfast, lunch, and dinner.

Nearby Things to Do

An indoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site
  • Playground on site
  • Hiking/biking trails nearby

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and sports massages.

  • Sports massage
  • Deep tissue massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

Check-in time starts at 4:00 PM

Check-in time ends at 2:00 AM

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets allowed for an extra charge of PLN 100 per pet, per night
  • Food and water bowls are available
  • Service animals are welcome, and are exempt from fees

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Service animals are allowed

Service animals are exempt from fees/restrictions

Annual carbon offsets

Sustainability/community reinvestment (10% revenue or more)

Guest education on local ecosystems and culture

Comprehensive food waste policy

Comprehensive recycling policy

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Children stay free - maximum age 16

Social distancing measures are in place

No rollaway/extra beds available

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Children stay free

Individually-wrapped food options are not available

Number of children who can stay free - 2

Debit cards

Gap period enforced between guest stays - 24 hours

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: PLN 100 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately PLN 85 per person
  • Self parking fee: PLN 65 per night
  • Pet fee: PLN 100 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Novotel Hotel Krakow City West
  • Novotel Krakow City West
  • Accor Krakow Bronowice
  • Novotel Krakow City West Hotel
  • Novotel Krakow Bronowice Hotel Krakow
  • Krakow Novotel
  • Novotel Krakow City West Hotel
  • Novotel Krakow City West Kraków
  • Novotel Krakow City West Hotel Kraków

We should mention

Pool access available from 7:00 AM to 10:00 PM.

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Up to 2 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

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