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 Kraków • 1 Room
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Crystal Suites Chez Helena

3.5 out of 5.0
ul. Szeroka 14, Kraków, Lesser Poland 1-844-700-1007
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Wifi
Smoke Free
Multilingual
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Room type Options Nightly price Book
Photo of room
Family Penthouse, Kitchenette
624 square feet
4 Twin Beds and 1 Twin Sofa Bed 2 Double Beds and 1 Twin Sofa Bed
(Extra beds available: Crib)
Room sleeps 5 guests
(up to 4 children)
Select dates to see price
Other room types
Photo of room
Deluxe Room, Courtyard View
323 square feet
2 Twin Beds and 1 Twin Sofa Bed 1 Double Bed and 1 Twin Sofa Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Photo of room
Deluxe Room, Patio
301 square feet
1 Queen Bed 2 Twin Beds
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Aparthotel connected to the convention center in Kraków City Centre

Popular property highlights

Free WiFi
Smoke-free property
Multilingual staff

With a stay at Crystal Suites Chez Helena, you'll be centrally located in Kraków, within a 5-minute drive of Royal Road and Main Market Square. This aparthotel is 1.3 mi (2.1 km) from Oskar Schindler Factory and 2.1 mi (3.4 km) from Wawel Castle.

Make yourself at home in one of the 5 individually decorated guestrooms, featuring kitchenettes with refrigerators and stovetops. Your room comes with a pillowtop bed. 26-inch LCD televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and desks, and housekeeping is provided on request.

Make use of convenient amenities, which include complimentary wireless internet access and tour/ticket assistance.

Buffet breakfasts are available daily from 8:00 AM to noon for a fee.

Featured amenities include express check-out, multilingual staff, and a safe deposit box at the front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Languages Spoken

  • English

Show all languages

Crystal Suites Chez Helena

ul. Szeroka 14, Kraków, Lesser Poland 31-053

Hotel Amenities

Hotel Amenities

Crystal Suites Chez Helena features multilingual staff, tour/ticket assistance, and express check-out. Wireless Internet access is complimentary. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.

Crystal Suites Chez Helena is a smoke-free property.

  • Safe-deposit box at front desk
  • Tile flooring in public areas
  • Wheelchair accessible – no
  • Airport transportation - pickup (surcharge)
  • Breakfast available (surcharge)
  • Express check-out
  • Tours/ticket assistance
  • Total number of rooms - 5
  • Accessible airport shuttle
  • Number of floors - 3
  • Free WiFi
  • Number of buildings/towers - 1
  • Airport transportation (surcharge)
  • Smoke-free property
  • Multilingual staff
  • Number of stairs to reach property 1

Family Friendly Amenities

  • Family property
  • Separate living room
  • Free WiFi
  • Kitchenette
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Polish

Room Amenities

Crystal Suites Chez Helena offers 5 air-conditioned accommodations with iPod docking stations and safes. These individually decorated and furnished accommodations include desks and dining tables. Beds feature pillowtop mattresses. Accommodations at this 3.5-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. 26-inch LCD televisions come with satellite channels. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered on request and in-room massages can be requested.

  • Air conditioning
  • Television
  • Refrigerator
  • Coffee/tea maker
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Kitchenette
  • Desk
  • Free bottled water
  • Microwave
  • Cookware, dishware, and utensils
  • Wireless internet access
  • In-room massage available
  • Shower only
  • Dishwasher
  • Stovetop
  • Satellite TV service
  • Free WiFi
  • Individually furnished
  • Individually decorated
  • Pillowtop mattress
  • LCD TV
  • TV size: 26
  • TV size measurement: inch
  • iPod docking station
  • Rainfall showerhead
  • Separate living room
  • Hydromassage showerhead
  • Free cribs/infant beds
  • Separate bedroom
  • Heating
  • Electric kettle
  • Washing machine
  • Towels provided
  • Bedsheets provided
  • Highchair
  • Toaster
  • Number of bedrooms - 1
  • Number of bathrooms - 1
  • Housekeeping on request
  • Cleaning supplies
  • Soap
  • Shampoo
  • Toilet paper
  • Local maps
  • Guidebooks or recommendations
  • Laundry detergent
  • CD player
  • Paper towels
  • Restaurant dining guide
  • Freezer
  • Wardrobe or closet
  • Dining table
  • Tile flooring in room
  • Hardwood flooring in room

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 8:00 AM and noon.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Handrails in stairways
  • Upper floors accessible by stairs only

Hotel Policies

Check-in

Check-in time starts at 1:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip

Host has not indicated whether there is a smoke detector on the property

This property is professionally cleaned

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. The property is professionally cleaned.

One child stays free

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property uses a professional cleaning service

Property is cleaned with disinfectant

Contactless check-out is not available

Property follows sanitization practices of Ecolab (3rd party expert - Global)

Car not required

No front desk

Host will greet you

Children stay free - maximum age 4

Virtual front desk

Social distancing measures are in place

Contactless check-in is not available

No rollaway/extra beds available

No elevators

Property confirms they are implementing enhanced cleaning measures

Children stay free

Debit cards

Online penalty collection

No gap period between guest stays

Fees

Optional extras

  • Fee for buffet breakfast: approximately PLN 40 for adults and PLN 40 for children
  • Airport shuttle fee: PLN 129 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: PLN 129 (one-way), (up to 18 years old)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee and varies based on unit size

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Crystal Suites Chez Helena
  • Crystal Suites Chez Helena Apartment
  • Crystal Suites Chez Helena Apartment Krakow
  • Crystal Suites Chez Helena Krakow
  • Crystal Suites Chez Helena Kr
  • Crystal Suites Chez Helena Kraków
  • Crystal Suites Chez Helena Aparthotel
  • Crystal Suites Chez Helena Aparthotel Kraków

We should mention

One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

A car is not required for transportation to and from this property.

The property is professionally cleaned.

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