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Antique Apartments Old Town

3.0 star property

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your current months are December, 2024 and January, 2025.
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January 2025

Photo gallery for Antique Apartments Old Town

Studio, 2 Twin Beds, Kitchenette (Golebia Street) | Courtyard
View from property
Exterior detail
Classic Apartment, 1 Bedroom (Studencka street) | Living room | 30-inch flat-screen TV with satellite channels, TV
In-room safe, iron/ironing board, free WiFi, bed sheets

Reviews

8.6 out of 10

Excellent

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Laundry
    Laundry
  • Spa
    Spa
  • Pet friendly
    Pet friendly
  • Kitchen
    Kitchen

Explore the area

Map
Plac Szczepanski 2/9, Kraków, Lesser Poland, 31-011
  • Main Market Square
    2 min walk
  • Town Hall Tower
    4 min walk
  • Cloth Hall
    4 min walk
  • Kraków (KRK-John Paul II - Balice)
    25 min drive

Room options

View all photos for Studio (Studencka 25 Street)

Studio (Studencka 25 Street) | In-room safe, iron/ironing board, free WiFi, bed sheets

Studio (Studencka 25 Street)

  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Apartment, 1 Bedroom (Studencka street)

Classic Apartment, 1 Bedroom (Studencka street) | Living room | 30-inch flat-screen TV with satellite channels, TV

Classic Apartment, 1 Bedroom (Studencka street)

  • 431 sq ft
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed

View all photos for Apartment, Multiple Beds (Asnyka Street)

Apartment, Multiple Beds (Asnyka Street) | Living area | 30-inch flat-screen TV with satellite channels, TV

Apartment, Multiple Beds (Asnyka Street)

  • 431 sq ft
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms (Dunajewskiego Street)

Apartment, 2 Bedrooms (Dunajewskiego Street) | Private kitchenette | Fridge, microwave, stovetop, coffee/tea maker

Apartment, 2 Bedrooms (Dunajewskiego Street)

  • 753 sq ft
  • 2 bedrooms
  • 1 bathroom
  • City view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed OR 4 Twin Beds and 1 Double Sofa Bed

View all photos for Studio (Krzyza Street)

Studio (Krzyza Street) | In-room safe, iron/ironing board, free WiFi, bed sheets

Studio (Krzyza Street)

  • 215 sq ft
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Apartment 1 Bedroom (Filipa 21 Street)

Apartment 1 Bedroom (Filipa 21 Street) | In-room safe, iron/ironing board, free WiFi, bed sheets

Apartment 1 Bedroom (Filipa 21 Street)

  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, Balcony (Studencka Street)

Studio, Balcony (Studencka Street) | In-room safe, iron/ironing board, free WiFi, bed sheets

Studio, Balcony (Studencka Street)

  • 215 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Studio Suite (Krzyza Street)

Deluxe Studio Suite (Krzyza Street) | In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe Studio Suite (Krzyza Street)

  • 269 sq ft
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio, 2 Twin Beds, Kitchenette (Golebia Street)

Studio, 2 Twin Beds, Kitchenette (Golebia Street) | In-room safe, iron/ironing board, free WiFi, bed sheets

Studio, 2 Twin Beds, Kitchenette (Golebia Street)

  • 269 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Apartment, 1 Bedroom (Studencka Street)

Apartment, 1 Bedroom (Studencka Street) | Private kitchen | Fridge, microwave, stovetop, coffee/tea maker

Apartment, 1 Bedroom (Studencka Street)

  • 517 sq ft
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Sofa Beds

View all photos for Apartment 1 Bedroom (Kochanowskiego 6 Street)

Apartment 1 Bedroom (Kochanowskiego 6 Street) | In-room safe, iron/ironing board, free WiFi, bed sheets

Apartment 1 Bedroom (Kochanowskiego 6 Street)

  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Apartment, 1 Bedroom (Tomasza 22 street)

Apartment, 1 Bedroom (Tomasza 22 street) | Private kitchen | Fridge, microwave, stovetop, coffee/tea maker

Apartment, 1 Bedroom (Tomasza 22 street)

  • 323 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Apartment 2 Bedroom (Slawkowska 23/6 Street)

Apartment 2 Bedroom (Slawkowska 23/6 Street) | Private kitchen | Fridge, microwave, stovetop, coffee/tea maker

Apartment 2 Bedroom (Slawkowska 23/6 Street)

  • 2 bedrooms
  • 1 bathroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio with mezzanine (Studencka Street)

Studio with mezzanine (Studencka Street) | In-room safe, iron/ironing board, free WiFi, bed sheets

Studio with mezzanine (Studencka Street)

  • 323 sq ft
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Studio, 1 Double or 2 Twin Beds (Slawkowska Street)

Studio, 1 Double or 2 Twin Beds (Slawkowska Street) | In-room safe, iron/ironing board, free WiFi, bed sheets

Studio, 1 Double or 2 Twin Beds (Slawkowska Street)

  • 215 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Apartment, 2 Bedrooms (Slawkowska Street)

Apartment, 2 Bedrooms (Slawkowska Street) | In-room safe, iron/ironing board, free WiFi, bed sheets

Apartment, 2 Bedrooms (Slawkowska Street)

  • 861 sq ft
  • 2 bedrooms
  • 1 bathroom
  • City view
  • Sleeps 6
  • 5 Twin Beds and 1 Twin Sofa Bed

View all photos for Apartment, Multiple Beds (Slawkowska Street)

Apartment, Multiple Beds (Slawkowska Street) | In-room safe, iron/ironing board, free WiFi, bed sheets

Apartment, Multiple Beds (Slawkowska Street)

  • 366 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Apartament, 1 Double bed and 2 sofa beds (ul. Slawkowska 19)

Apartament, 1 Double bed and 2 sofa beds (ul. Slawkowska 19) | In-room safe, iron/ironing board, free WiFi, bed sheets

Apartament, 1 Double bed and 2 sofa beds (ul. Slawkowska 19)

  • 484 sq ft
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 6
  • 2 Twin Beds and 2 Double Sofa Beds

View all photos for Apartment, Multiple Beds (Michalowskiego Street)

Apartment, Multiple Beds (Michalowskiego Street) | Living area | 30-inch flat-screen TV with satellite channels, TV

Apartment, Multiple Beds (Michalowskiego Street)

  • 753 sq ft
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Studio (Slawkowska 19 street)

Studio (Slawkowska 19 street) | In-room safe, iron/ironing board, free WiFi, bed sheets

Studio (Slawkowska 19 street)

  • 237 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Apartment, 1 Bedroom (Tomasza 20 street)

Apartment, 1 Bedroom (Tomasza 20 street) | In-room safe, iron/ironing board, free WiFi, bed sheets

Apartment, 1 Bedroom (Tomasza 20 street)

  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Apartment, 1 Bedroom (Slawkowska 19 street)

Apartment, 1 Bedroom (Slawkowska 19 street) | In-room safe, iron/ironing board, free WiFi, bed sheets

Apartment, 1 Bedroom (Slawkowska 19 street)

  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 4
  • 1 Double Sofa Bed

View all photos for Studio (Kochanowskiego 6 Street)

Studio (Kochanowskiego 6 Street) | Living area | 30-inch flat-screen TV with satellite channels, TV

Studio (Kochanowskiego 6 Street)

  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed
Room
Fragola Apartments Old Town
Kitchen
Free WiFi
4.6 out of 5, Wonderful, (310)
The price is $125
per night
$135 total
includes taxes & fees
Dec 5 - Dec 6
Fragola Apartments Old Town

About the neighborhood

Kraków

With a stay at Antique Apartments Old Town, you'll be centrally located in Kraków, steps from Main Market Square and 5 minutes by foot from Royal Road. .This family-friendly apartment is 1.3 mi (2.1 km) from Wawel Castle and 9.6 mi (15.5 km) from Wieliczka Salt Mine.
View more Apartments in KrakówOpens in a new window

What's nearby

  • Main Market Square - 2 min walk - 0.2 miles
  • St. Mary's Basilica - 4 min walk - 0.3 miles
  • Royal Road - 5 min walk - 0.3 miles
  • Galeria Krakówska - 13 min walk - 0.7 miles
  • Wawel Castle - 16 min walk - 0.9 miles

Getting around

  • Turowicza Station - 10 min drive
  • Kurdwanów P+R Station - 10 min drive
  • John Paul II - Balice Airport (KRK) - 25 min drive

Restaurants

  • ‪Charlotte - Chleb i Wino - ‬1 min walk
  • ‪Multi Qlti Tap Bar - ‬3 min walk
  • ‪Morskie Oko. Restauracja - ‬2 min walk
  • ‪Banialuka - ‬4 min walk
  • ‪Pierogarnia Krakowiacy - ‬3 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Antique Apartments Old Town

Family-friendly apartment connected to a shopping center in Kraków Old Town with spa services
Antique Apartments Old Town offers 39 accommodations with safes and coffee/tea makers. Accommodations at this 3-star apartment have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 30-inch flat-screen televisions come with satellite channels. A nightly turndown service is provided and housekeeping is offered on a limited basis.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include facials and manicures and pedicures.
Make yourself at home in one of the 39 guestrooms, featuring kitchens with refrigerators and stovetops. 30-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and microwaves, and housekeeping is provided on a limited basis.
Pamper yourself with onsite facials or enjoy recreation amenities such as bicycles to rent. This apartment also features complimentary wireless internet access, babysitting (surcharge), and wedding services.
Take advantage of the apartment's room service.
Featured amenities include express check-in, express check-out, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
A complimentary grocery shopping service is offered and room service is available.

Languages

English, Polish, Russian

Property amenities

Pool/Spa

  • Facials
  • Manicures/pedicures

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (PLN 60 per day)
  • Street parking available
  • 24-hour roundtrip airport shuttle (surcharge)

Family friendly

  • Childcare (surcharge)
  • Children stay free (see details)
  • Supervised activities for children (surcharge)

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster

Dining

  • Room service

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with satellite channels

Laundry

  • Laundry facilities

Comfort

  • Heating

Pets

  • Pet friendly
  • Pets stay free
  • Food and water bowls

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Free grocery shopping service
  • Housekeeping (limited availability)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Safe
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Location highlights

  • Connected to a shopping center
  • In a historical district
  • In the city center
  • Near a train station
  • On the Strip

Things to do

  • Bicycle rentals
  • Supervised activities for children
  • Hiking/biking trails nearby
  • Scooter/moped rentals nearby
  • Segway rentals/tours nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 39 units
  • 6 buildings
  • Bicycle rentals
  • Reception hall

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The check-in location differs from the property location; go to: [Szczepanski Square 2/9]
Guests must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk, key retrieval

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: PLN 350 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: PLN 90 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: PLN 60 per day(1312 ft away; open 24 hours)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned

We should mention

This property does not have elevators

Property is also known as

Antique Apartments Dunajewskiego
Antique Apartments Dunajewskiego Krakow
Antique Dunajewskiego
Antique Dunajewskiego Krakow
Antique Apartments Old Town Apartment
Antique Apartments Apartment
Antique Apartments Old Town
Antique Apartments
Antique Apartments Old Town Kraków
Antique Apartments Old Town Apartment
Antique Apartments Old Town Apartment Kraków

Reviews

8.6

Excellent

Rating 10 - Excellent. 224 out of 502 reviews" "
Rating 8 - Good. 206 out of 502 reviews" "
Rating 6 - Okay. 51 out of 502 reviews" "
Rating 4 - Poor. 14 out of 502 reviews" "
Rating 2 - Terrible. 7 out of 502 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Kathleen

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Not ideal if you are travelling with a car. Parking lot was far away and it is not associated with the apartment, therefore, an extra cost. The apartment gave a true krakow city experience with the location being right in the heart of the old town. However, if you cannot go up 5 flights of stairs, beware since there is no elevator. Apartment is cute with a little kitchen and everything else you need to cook.
Stayed 2 nights in Aug 2024

10/10 Excellent

Colin

Traveled with family
Liked: Cleanliness, room comfort
Lovely apartment with everything you could need, very helpful and polite staff would definitely stay again next time I'm in Kraków
Stayed 2 nights in Jul 2024

8/10 Good

Debbie

Liked: Cleanliness, property conditions & facilities
It was difficult with all our luggage to get up the 4 flights of steps And was given the wrong apartment on 1st night
Stayed 4 nights in Jul 2024

8/10 Good

Renata

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I wish i could split my raring in two. The organization running this business is wonderful. They have a central office, staffed during the day, and offer everything from airport transfers to sightseeing tours. The apartment we rented was also lovely and well-equipped, but the reason for less than 5 stars is that it was located right above a tram line. I'm all for public transport, but these things are loud enough to wake the dead,. When the only option to cool down means opening the windows, also means too much noise to sleep, it's not a good situation.
Stayed 3 nights in Jun 2024

10/10 Excellent

Luke

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, nice room
Stayed 4 nights in Jun 2024

10/10 Excellent

Christina

Traveled with family
Liked: Cleanliness, room comfort
Perfect
2 night stay with no complaints. Check-in easy and apartment ready early. Exceptionally clean with everything we needed. We had a 3 bed apartment with the main beds cabin style with steep ladder access, would not have been suitable for anyone with mobility issues which didn’t affect us but maybe worth knowing when booking. Central location, 5 minute walk to main square, loads to do in the immediate vicinity. Would recommend.
Stayed 2 nights in Jun 2024

10/10 Excellent

Agnes

Liked: Cleanliness, amenities, property conditions & facilities
This was an amazing place to stay, i was able to walk everywhere and hear the local music from my room 😇
Stayed 5 nights in May 2024

10/10 Excellent

Morag

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Utterly fabulous, really enjoyed our long weekend! Would definitely stay here again if returning to Krakow.
Stayed 3 nights in May 2024

8/10 Good

Diego

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was great. A bit hard to find. The room was at a different location than where you check in. There are no elevators but it was good exercise going up and down the stairs. The only negative would be, no lights in the halls. We always had to use the light from our phone to open the door at night. Halls are very dark. Never felt unsafe, just had to see the keyhole. The room has everything you need. Mini fridge was awesome. Very close to everything. Shopping, dining, taxis, little convenient stores, ice cream shops, bars, bus line, trains, churches and the main square.
Stayed 7 nights in Apr 2024

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Individual apartment with style and well maintained
Stayed 3 nights in Apr 2024

10/10 Excellent

Dmytro

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay
Stayed 5 nights in Apr 2024

10/10 Excellent

john

Liked: Cleanliness, amenities, property conditions & facilities
Very nice apartment and very quiet
Stayed 4 nights in Apr 2024

10/10 Excellent

Anthony

Stayed 3 nights in Jan 2024

10/10 Excellent

Sorcha

Traveled with group
Liked: Cleanliness, room comfort
Would definitely stay here again
Before we even got there the communication was great and staff very friendly and helpful. The apartment was in a brilliant location and was amazing, we loved it. Clean and had everything we needed, would definitely stay here again.
Stayed 3 nights in Dec 2023

10/10 Excellent

Ramzi

Liked: Amenities, property conditions & facilities
Nice architecture and décor, kitchen and whirlpool style bathtub, nice backyard balcony, staff very efficient and enthusiastic, just a couple of blocks from the main market square and the museums
Stayed 4 nights in Nov 2023

10/10 Excellent

Karen

Traveled with group
Liked: Cleanliness, room comfort
Apartment was large and airy with all the equipment you could need for a holiday stay. Very clean, centrally located and supermarket right across the road.
Stayed 7 nights in Nov 2023

10/10 Excellent

leanne

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jul 2023

10/10 Excellent

Kirsty

Liked: Cleanliness, property conditions & facilities
Great location. Apartments very clean and well equipped
Stayed 7 nights in Jul 2023

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, room comfort
Fabulous!
My family and I stayed here for a week. We arrived a day late but Antique Apartments were very understanding. The apartment was very nice, clean and spacious. Location was great, just outside the main shopping areas. Very secure and we very much enjoyed our stay. Thank you.
Stayed 7 nights in Jul 2023

10/10 Excellent

Nick

Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2023

8/10 Good

Edyta

Liked: Cleanliness, room comfort
Stayed 4 nights in Jul 2023

8/10 Good

Anna

Traveled with family
Liked: Cleanliness
Okay
Good area. Obviously not the extras of a hotel, but comfortable. Two flights of stairs not suitable for those with mobility issues.
Stayed 4 nights in Jun 2023

10/10 Excellent

Allison

Traveled with family
Liked: Cleanliness, room comfort
Lovely apartments
My second stay here in golebia 4,easy to book,clean well presented apartment minutes away from main square,with a very good power shower and a washing machine,everything you need ,airer,iron ,ironing board ,safe,hairdryer,comfy beds,wouldn't book anywhere else ,reasonably priced friendly helpful staff.you have to collect the keys 20 minutes away but your given a map it's easy to find.if main doors are closed the key your given opens these then walk through a courtyard,had about 30 steps up to apartment which opens doors into building and then your room
Stayed 4 nights in May 2023

6/10 Okay

Shawn

Traveled with family and small children
Liked: Cleanliness
A decent place to stay in a great location in central Krakow. Apartment was generally well equipped. We were moved from the apartment that we originally booked before arrival.While the property communicated this change to us, the new apartment that we were given was not particularly suitable for our group (family with 2 children) given location on third floor (no lift) and the need to enter the unit through an outdoor balcony. The property was also far away from parking and there was no ability to drop off luggage which made check in a bit difficult. That being said, property was very close to the main sites in Krakow.
Stayed 3 nights in May 2023

4/10 Poor

Jane

Traveled with family
Liked: Property conditions & facilities
The fuse went off at around 10:40pm on the first night. There was no electricity for the kitchen and the living room. Called reception several times and no one picked up the phone. Emailed via Expedia website and also messaged on whatsapp (had to use my own internet which costed me money because the wifi at the apartment was also down) and no response for more than half an hour. An hour later a staff came to visit but she had no clue what to do and was unable to solve the problem/ reset the tripped breaker. We bought food that we were unable to cook for and refrigerated due to the power cut of the living room and the kitchen. Had no water to drink because the kettle was not working. Had to walk in the dark in the living room and my mum nearly tripped over. The electricity problem was only fixed until the next morning. In addition, the wifi was extremely slow, most of the time was not working. Hot water only lasted for 15minutes, gone cold after one shower. Left our luggages at the reception for storage and the handbag was found opened upon return. Would be a great spot for you If you are prepared to walk 2 floors of stairs with your luggages!